Plumbing reviews in Cincinnati, Ohio

The receptionist is insanely rude, got charged way more than expected, one of two things was not fixed, was charged drive time for a simple part that they should have had on them (even asked me to send pictures in advance so they would ensure they had the correct part on the truck). Plumber was nice, but did damage to my house. I said it was no big deal if he scratched the paint, but he literally chipped my shower tile and knocked a baseboard off the wall.

On June 18th 2 plumbers arrived from Reilly Plumbing timely and set about their work immediately. Both men were very pleasant and knowledgeable. They didn't mind if i watched or asked questions. Once i was happy about what they were doing i went about my own business. About 2 hours or so later i was told every thing was done. I checked and was happy to see all the work was completed and working fine. no more leaky faucets and a new hot water heated installed. I would recommend this company to anyone. they were timely, courteous and work as well done. I'm satisfied.

Our water heater heater went out last week. Went through our home warranty and were given Riley Plumbing. Within 24 hours (idk if that's the norm or not, we were marked as emergent due to a disabled child and disabled grandparent in our home) they had replaced our water heater. Very professional, efficient, and very kind.

I will never do business with this plumbing company again. I’ve used them for a half dozen jobs over the last several years. They started out fine, but got progressively worse.

The plumber they always sent was crotchety and complained about everything.

“I’m not a fan of this toilet you picked out. The parts break regularly. The parts are harder to get and they’re more difficult to fix.”— Well, the toilet I picked out has worked just fine with no parts breaking, but the plumber installed the toilet so it wasn’t level with the floor and wobbles. I had to stick a couple of washers underneath it so it wouldn’t wobble. Nice job, Mr. plumber.

“I’m not a fan of this dishwasher you picked out.” — Probably because he didn’t know how to install it properly. It’s not level. Every time you open the door, the dish trays slide out. The plumber knew it was not level, but acted like everything was fine before he left. Sneaky. Again, nice job, Mr. plumber. Somebody get this guy a leveler for Christmas.

The last straw was when they installed a water heater. AFTER the installation was completed, they informed me that the water heater was dented (see pic) but that it wouldn’t affect the functionality. Very slimy move. They knew they had a damaged product, but wanted to unload it, so that’s how they passed it off to me. Shady.

I later find out that the water heater was not installed up to code, so now I’m going to hire a plumber that actually knows what they’re doing, and one with integrity, to install a new one. I’m having a new dishwasher installed, too. I want every trace of Reilly Plumbing erased from my house.

There are many honest, reliable, skilled plumbers in the Cincinnati area that take their work seriously. Reilly Plumbing has proven to me that they are not one of them.

Incredible Plumber with decades of trusted knowledge and experience.

Very timely and procise. Great Team!!!

After building a new construction home and fighting the builder on several issues we called Hausman Plumbing. They fixed simple things like leaky faucets, hot water temperature, etc but we also had a pipe leading to the outside of the house that caused several issues. Their team was respectful, cleaned up after themselves and fixed resolved our problems.

Very polite. Got the job done without a problem. He was so quiet, you'd never know he was here. We will use him again.

Lol,

My work

You call and leave 5 messages for this company and never get a call back

Its a great company and take pride in there work and very professional

Professional and friendly. Installed a touch kitchen faucet and it looks great!

Good luck getting a phone call back from this business. It's like they ignore you on purpose.

Drivers need to slow down on SR 125 east brown county 5:20 pm January 16

I don't know about their work, but the way they drive they should at least get there in a hurry !

Great business to get started with plumbing and the trade they accepted my paperwork and I was working the next day 5stars

This is the third plumber that we called. The first plumber had a message on saying they were not accepting new customers. The second plumber only worked on new buildings. Perry Kelly Plumbing answered and listened to our problem and set up an appointment. They called before they came out. The plumber installed a new kitchen faucet, fixed a leak in one bathroom and replaced the faucet in the other bathroom. Very efficient, very friendly, and very professional.

Called Perry Kelly Plumbing for residential repair work (as their street sign indicates they do as do their google reviews) and was told they only work new construction installation. The only reason for the one-star review is so that no one else wastes their time calling them for repair work.

Nice staff, knowledgeable and part in stock. Thank you!

Come for the plumbing products stay for the weenies