HVAC reviews in Columbus, Ohio

Very pleased with Quality Air! After taking a look at our old AC unit, they helped us find an efficient option that wouldn't break the bank. Install was quick to schedule and they even helped set up our Google Nest thermostat!

Matt came out for the initial diagnostic appointment on the AC and again today to service our furnace. I really appreciate Matt's willingness and patience to help me understand the problem. He's very knowledgable and quickly found the issue! Highly recommend Quality Air!

Everyone from Quality we dealt with, from receptionist and estimator to the actual lead installers and assistants are kind, straightforward professionals.
We had 2 complete furnace and AC systems installed in our house, which required a full day with the team to be outside, in the basement, in the attic and in some rooms to replace thermostats as well. Unlike experiences having some other companies work in our home, we immediately felt comfortable with them, and also greatly appreciate their quiet, calm, not 'rushing through things' demeanor.
All in all a great value and great product, delivered by friendly, capable people with that easy 'small town' vibe, but with state of the art skill.

It makes me happy to be able to write a good review for a change
I have had the best experience with Quality Air! Technician Matt Pyles did an outstanding job figuring out what was malfunctioning and making the repairs. His excellent skills, honesty and professionalism cannot be compared.
He saved me from having to buy a new unit!
He found a wire that was cut in my basement by another heating and air company, fixed the motor on my unit and made sure everything was working perfectly.
It makes me incredibly happy to know that I can call them and not worry about if I’m getting taken advantage of.
I recommend Quality Air 100%

Fantastic HVAC company! Our gas furnace stopped working on Jan. 14 when it was bitter cold and we didn't notice until early on the morning of Jan. 16. I tried to do some trouble shooting but the furnace would start and stop in a few minutes. I had changed the filter just three weeks earlier so didn't think of checking that.

I called Quality Air and they sent a wonderful tech, Jeff, within an hour so. He checked the furnace and then pulled out the filter and, oops, it was clogged with some white dust. Jeff thought it might be drywall dust but it couldn't be because we had not done any drywall work recently. Anyway, I had a new filter, Jeff put it in --he also cleaned the flame sensor-- and everything is working great! Jeff charged us just for the service call.

Great service tech and wonderful company!
Highly recommended!

I would recommend Quality Air over any other HVAC company we have worked with! We recently had a new furnace installed by them, and prior to that we had various companies service it for issues over the last 2 years and were not confident in the skill of the technicians that were here. Quality Air was great- we never felt like they were trying to oversell to us, were prompt and professional! Lidio was especially helpful and the other technician who was here was also very kind and professional. We're glad we went with Quality Air this time!

Dil came this morning to replace a motor which was under warranty. He repaired my mother's furnace very quickly. Thank you, Dil.

Phenomenal Company! I interacted with 5 employees and have nothing but great things to say about all of them. I had been smelling something from the vents that was a bit fishy.

Matt was my first encounter. He came within about an hour after calling. He was so nice and explained so much to me in a way I could understand. He was confident of the failure before event testing, but we still ran the tests to make sure! He event got one of the other technicians out the same day to go over my options

Next, Ryan came out to help me talk to my insurance company so I can get the best deal. He explained different furnace options with me, even looked at my AC (my home is from the 80's and most of it's parts are too). Once I heard back from my insurance company Ryan was able to get the technicians out to install a new furnace the next day.

Lidia and Evan were my technicians. Not enough nice things to say. Lidia showed up around 8:30 to access the needs of the space and once Evan around around 9:00 they got to work. I was working upstairs while they worked in the basement and it wasn't a disruption at all. They were done right after my meeting at 1:50ish. Lidia was the main technician I talked to. He was very kind and showed me how to change my filter, what not to touch, how to work the thermostat, where my warranty information was all the bobs and bits. He had me test the thermostat while I was there to make sure I understood how to use it. It really felt like he wanted me to understand the process and how everything worked which I appreciated.

The previous owners bought a fancy air filter systems where the filters cost ~$150/ 6 months and they were willing to trade it out so I wouldn't have to deal with that cost on top of the new furnace.

Honestly, I only called because it was the number on the furnace from the previous owners, but I am a customer for life!

Matt did a really phenomenal job! He was conscientious and understanding; explained various HVAC-related topics clearly. The best repairman of any ilk we've seen in a long time!

Highly recommend! Matt, our service technician, has been coming here for years and is excellent. He is highly skilled and very personable. We have a Service Agreement with Quality Air. Whenever we have needed them, they are quick to respond and address any issues. Our system is 25 years old and I credit Matt and the Quality Air team for this success. Today, we got the news that it is time for a new system. I have no doubt we will be impressed with the new install. Thank you, Matt and Quality Air, for always taking great care of us. ❤️

Mandy (scheduler) was friendly and professional. Matt (the technician) did a phenomenal job. First class operation. Verified heat exchanger was functioning properly and checked out entire system. We will sleep better tonight!

This place is the real deal and Matt is a very detail oriented kind human. He followed up with us the day after service and offered to come back out as we still had questions. Truly exceptional service and i won't use anyone else! Thank you!

We have had Matt the last few install and repair visits. He is nothing short of impressive. Knowledgable, good communicator and patient when we don’t understand what’s going on with our system. Good employees are very hard to find and retain these days! Hang on to Matt…maybe give that man a raise!?

Quality Air is the only HVAC company that I trust in Columbus. I recently noticed an issue with my AC, which was impacting the thermostat making it difficult to adjust the heat. The heat still worked, but the thermostat was being unreliable. The message on the Nest thermostat was: E103 Error because of the Y1 wire. I called Quality Air, and spoke to Mandy who is always friendly and helpful. A tech wasn't able to come and take a look until the following week. I was happy to wait since it was not an emergent issue, and I knew I could trust their company and technician.

The technician, Jeff, arrived on time, and was extremely knowledgeable and friendly. He took a look at the thermostat, wiring, and AC unit itself, which is located on my condo complex roof. He quickly diagnosed the issue, which was a fried contactor in the AC unit itself. He did not have the part he needed, so he drove to Lowe's to pick one up. He went above and beyond to fix the issue that day, within about an hour (maybe less). The price was also more than fair. I am so happy with the service I received from Quality Air once again, and will continue to be a return customer.

What an excellent experience I had with this team. I was able to get an inspection, quote and install, all within a week! The team was easy to communicate with, left my home cleaner than it was when they arrived, and were able to get my new furnace installed in less than half a day. Thank you!!

Highly recommend Dormar! I have been a very satisfied customer for many years. Tech guys are always on time, friendly, efficient and knowledgeable whether performing a maintenance check or handling a problem. THANK YOU to Brian Moore for his recent maintenance check on the a/c. While here, he noticed a problem w/my hot water tank. I truly appreciate his attention and explanation!

During the diagnostic and HVAC/AC repair service, all 3 techs were extremely knowledgeable, prompt, communicative, friendly and very professional. I was also sent reminders to help me identify what times I had to be available and I was able to balance working from home with each service visit.

They’re awesome and the cost matches quality of service. Very happy.

Wes has been out twice, once to diagnose the problem, ordered a part. Second time to replace the part and unclogged the drain. He was professional and courteous and most importantly knowledgeable. The entire company is great to work with. Would highly recommend

Wes called about 15 minutes before he arrived. He was right on time with the service window. He was friendly and professional. Asked me to kick on the air conditioner. By the time I walked out he was replacing the bad part - he had in the truck. He explained what the part that needed replaced was and walked me through the repair. Air is working fine. Awesome Job and greatly appreciated Wes

Called because we were without heat for 5 days. Ron took extremely great care of our heating needs. Great service, explained everything step by step.He was very very thorough in finding and repairing the problem. Great service from a great tech. Thanks Ron.

The communication was outstanding. The job was done thoroughly and competently. Dave was very helpful with questions I had. First experience with this company and I was very satisfied.

Ron came out and serviced my furnace quickly and efficiently. It needed a tune up and he got my furnace working in about 20 minutes. He was very helpful as a pestered him with questions. Ron was very professional and overall it was a great experience!