Plumbing reviews in Columbus, Ohio

Christopher Hesson from Parson did an INCREDIBLE job replacing and fixing all the things for us. He was kind and respectful while he was here. Worked hard and at a reasonable pace. He even answered all of my curiosity questions because I like to learn about the things people fix in our home. We highly recommend and will absolutely use them again.

Worked absolutely amazing with our home insurance company. We’ve paid very little out-of-pocket team was more than friendly and willing to explain everything that I had questions for. Spoke to my home insurance just one time and unit was literally installed the next day which was a Saturday!!! Amazing team😁

We are extremely pleased with the job done by Christopher with Parson Plumbing! He was very thorough, knowledgeable, communicated well, and explained everything clearly. He was also friendly and helpful! The company was able to schedule him quickly and that was important in our case. We just can't give them enough praise! We have multiple properties and have been looking for a decent plumbing company for years.They are now the only plumbers we will use! Needless to say, highly recommended!

Parson's Drains and Plumbing were magnificent. Matt and Trevor showed up at the time stated in the email, and the call. They were eager to get the job accomplished as well. As the job got started Matt and Trevor would explain each step if necessary. They were polite, and knowledgeable about their profession. The job took about an hour and Matt and Trevor had me come down to examine their work. They explained in detail how the new Hot water heater worked; thus, stated if there were any issues just call. Matt and Trevor then cleaned up the job over and beyond. I'd recommend Parsons Drains and Plumbing. Matt and Trevor were A class. I would recommend Parsons Plumbing and Drains because of their Performance, Friendliness, and the fabulous value. Thank You.

Awesome Service Zachary M did an awesome job and price was reasonable!!! This is my 2nd time using this company different tech and both were great!!!

RODNEY was the best for a plumbing issue. Quick, fair and MOST IMPORTANTLY, HONEST!

Had them unhook and rehook our water and gas lines. Excellent, professional and personal. Very nice young men.

Were very professional, efficient, and on time.
Courteous and friendly over the phone and in person.

I was very pleased with Tony. I like dealing with people who know what they are doing. Nice guy and very friendly and professional. Also Chris who came back to reinstall the toilet 🪠 nice guy.

Extremely helpful from the first phone advising me how to save money using my warranty. Very pleasant on the phone making scheduling easy and explaining pricing upfront. Professional that came to my home was knowledgeable and easy to talk to. Did the work cleanly and quickly. I can’t imagine using any other company in the future after this extremely positive experience! Highly recommend!! 20/10 !

Rodney H. communicated via text that he was roughly 30 mins away from our house. He arrived promptly and explained what he was going to do and which areas of the house he needed to access. He was patient, kind, and informative. I would highly recommend him to anyone in need if a plumber! Thank you Rodney!!!

Awesome company! I have used them on 3 different repairs so far. They are always up front about potential issues and they have always been at the estimated cost they provide unless a problem arises. No surprises, great communication, and great service. They have set up a water line for our fridge, jetted and scoped our sewer, and replaced 10 feet of pipe for our main sewer line. I would recommend these guys to anyone and everyone.

Cody was very professional, he came in and got right to work. Cody made sure that he cleaned up any mess he made. He's a very good worker.

Eric and the rest of the Plumbing and Drain Pro team that worked on my service line did a great job! Very knowledgeable, personable, and affordable. They replaced my water service line with care and efficiency. The entire process of getting a quote, being put on the schedule, having the work done, and the method of payment was all easy and stress-free!

As always, excellent work, courteous technicians, and very very reasonable rates! Been working with P&DP for @7 years, and will continue to do so!

David did a great job! Very professional and did a great job explaining what he was doing and why.

Parker R. was my technician and he was very professional and customer oriented.

David was great! Professional, efficient, made good recommendations and got the job done right.

Work performed was ok, but recommend clarifying pricing up front. Was told by technician that if job completion was faster than estimate, it would be reflected in the final invoice. Not the case. Disappointing.
Kudos to Management- who quickly contacted me to discuss my comments above. All good! Thanks for the great customer service.

The guys were efficient. Explained everything before they started and I got great results. Would highly recommend! I’ve got their information and will use them again!

Had some serious plumbing problems and as usual “Plumbing and Drain “ was prompt , polite and Professional. Great job by Christian!!