Reviews of local pros in Gahanna, Ohio

Eric was extremely professional, courteous, as well as punctual. It is obvious he has the knowledge and the experience to take care of any situation. Being in the service industry myself, it is great to see another person who take service as seriously as I do.

Eric is very personable and conscientious. I’m not happy with the results of my furnace inspection because it is going to cost me big bucks, but I am glad Eric found the broken heat exchanger tubes, which will prevent a potentially worse outcome.

Eco was great setting appointments and being on time. Never had a service call actually show at the beginning of the window unless I was first thing in the morning, but Eric came right on time! Eric was fantastic… courteous, friendly, and explained everything.

These guys are awesome. Had to find another AC repair company after problem with another appointment, and they fit me in in 3 hours, no extra charge. Quick diagnosis, great advice on how to prevent in the future, and speedy repair. Eric was great, the process was smooth. AND, all communication with the office was with the company, not an answering service or unattended email box. Their customer service model is tops!

5 stars to my Tech that got my AC running. He was fast, friendly, and knowledgeable. He took the time to educate me about my unit and explain what to expect moving forward. If you are in need of a repair, I would recommend ECO.

3 Stars for the Salesperson that spoke to me about my options to replace my AC. He was also very friendly.

My real issue with the experience was A) the price - they were 178% of the other quote I got. B) more offensive that that was the bait and switch "ZERO PERCENT INTEREST" joke they have. In order to get the "zero percent" they charge you 118% of the original price! Total scam. I went with someone else for my purchase.

Tom was a very nice person and a very professional Eco Plumber employee. We were very pleased with the job he did for us by installing our new sump pump. It was an upgraded model with alot of gadgets and he took the time to explain it to us, he was also respectful and very intelligent when it came to his career. Eco Plumbers should be proud to have him as their employee. Thanks Tom!

Eric was punctual and friendly, explained what he was doing as he was doing it, and was honest about what could be expected in future from my aging furnace. The problem was resolved during the diagnosis process, and I am pleased with the entire experience.

Eric and Shane were Honest! Even helped me open some closed dampers .Gave Recommendations. Friendly and cares about the customers, not only sales . Bought the membership from them.

Eric is very knowledgeable and highly experienced. He fired up our furnace in no time. He was professional and respectful. We had a pleasant experience and would highly recommend Eric and Eco services.

Eric our HVAC Tech did a great job. Throughly cleaned the furnace and even changed the filter on the humidifier, that other companies have charged extra for in the past. He showed us pictures of inside the furnace and an item to keep an eye on in the future. If you have not used Eco in the past,I would definitely recommend them.

We are so pleased with the service and the expertise Eco provided us when our furnace wasn't working. Eric is a top- notch HVAC Technician and we cannot say enough about his professionalism, knowledge and kindness. Thank you, Eco and Eric! We will definitely call you with any plumbing, electrical or HVAC needs in the future.

Eric did a great job at explaining everything going on with our system. I was able to learn the different issues it currently has and the ways we can fix it. Eco gained a new customer for life

Got me in the same day. The process was very straight forward.

Eric Spencer and Brittany came out and did a thorough job. They clearly explained the issue I was having and provided plenty of options for moving forward.

Would definitely recommend!

I called today , Friday, at 9:20 AM to schedule a plumbing issue That I had in my basement. they scheduled me for the same day which was great. They also texted me at 3:45 Letting me know that they are on their way. after staying home all day, I had to call them to find out what is going on with my schedule. Claiton (dispath person) informed me that they are not able to come out today!!! And they need to reschedule for Monday. When I asked if I can talk to someone or schedule anytime Sooner, they simply said, there's nothing they can do for me. I'm left with no water Till Monday.!!

Eco has done a lot of work at my parents house in Groveport. Always top tier experience. The most recent experience truly made me so impressed. HVAC service. They had some time before their next job, and shoveled their driveway and front porch. I showed up later to shovel and was so astonished it brought tears to my eyes! Another time it was an awful sewage back up, and that guy was so patient and kind to my elderly mother. I have been so impressed by their work and customer service! I wish I knew all of the names of the guys who have came. Eco plumbers hires really great people! Thank you so so much!!

I have unfortunately been very unsatisfied with my experience with Eco. Some of my frustration in this whole process has been due to factors outside their control so I am not putting all the blame on them. However, there are some things I wish were handled better and that could have been prevented.

I had a broken drainage pipe underground where the sump pump discharge piping and downspout pipe met. Eco determined I needed full pipe replacement from the beginning of the sump pump (in our backyard) out to the street. Cost was $6,100.

After some cancellations due to Eco’s busy schedule (not mine), they finally came out only to be told that utilities (except for water) had not been marked and flagged. The workers waited outside all day in their truck for utilities to be marked but they never came. They waited outside in their trucks from 8am-5pm.

Days later gas came and marked but internet and electric did not. It was the day before they were set to come out again. I messaged Eco saying it was not yet marked for these 2. This was the reply I received: “Hi David! We were notified that AEP, Brightspeed, and Charter (Spectrum/Time Warner) were all no conflict at this time in the digging area! Thank you for checking!”

The next day the guys came out and started working. Within the hour our internet cable was cut….awesome. Apparently there was a conflict, which was obvious. They kept working until the guy came to my door and said they were getting close to the depth of where the electric line would be. He asked if I wanted them to continue but I might risk getting our power to the house cut. I appreciated him asking this time and told him, “No, I’d rather not risk it.” They left and told me there would be another day scheduled. They left with some of the work done and deep uncovered canal where they did not finish. Note: I have two toddlers. Open spots like this, mud from rain, all of it is super hard to keep toddlers clear of.

Power came out and marked/flagged. The work was finally set to be finished. They came out while I was gone. It was my wife and two kids home. All the other days I flexed my work schedule to be home but I couldn’t on this day. They finished the work that day but the mess of our yard was kind of ridiculous. They finished out in the rain. Their machine made such a huge stretch of our yard so unnecessarily caked with mud. They led their machine and ran the pipe through a landscaped area that my wife had just planted flower seeds in. They easily could and should have gone around it. We’ve spent hours trying to consolidate the mud areas so we don’t have so much grass killed. It was so much hassle, such a long process and at the end of it all we get to spend hours trying to clean up the yard mess and I got to pay $6,100 for it. I do have confidence though that I won’t have to worry about the pipes breaking again. They put quality pipes in. So some of it was outside of their hand, but other parts definitely could have been prevented. I just feel frustrated with how things went and would be hesitant to call Eco again. Their communication is good, but with how much we paid out I was hoping to feel satisfied afterwards with their good work.

After sharing with the company my experience they sent someone out to look at the yard. It was after I spent hours working on it. He acknowledged the frustration but ultimately said there wasn't anything they could do.

I shopped around for a new water heater, installation, and new company to provide maintenance for my household utilities. Bob Hickey showed up and worked on behalf. He found out that my water heater was still under warranty (other companies didn't even look it up) and he worked tirelessly with Jacob Halter to make sure I got the best deal and best solution for me. I can't wait to work with this company if everyone there is like these two. So far, I wouldn't recommend anyone else.

I made a call for an appointment in a new town and Eric Spencer was who they dispatched to come to my new home. He was so professional and helped me understand what I needed and explained everything. He was very polite and not salesman type to sell me unwanted stuff. I’m very pleased with how he was. If I’m ever in the Marion Ohio area I will definitely want him to come back.

Called eco for furnace service ahead of a cold snap. Eric Spencer arrived and helped explain the issues he identified and the plan to help with short term results, along with more sustainable long term solution. He was happy to have me watch him work and explain in the process in more detail- I'm that person that's genuinely curious and like to learn about how my home operates. He worked efficiently and left no trace. The pricing seemed reasonable. I was very satisfied with eco and the work Eric completed. I'd be happy to work with them in the future.

Absolutely phenomenal service from beginning to end. When questions about a diagnosis for our furnace arose The younger guys were very quick to bring Eric in for further diagnosis which made us feel like we were their only customer for the day. Every single person we’ve dealt with has been exceptional. By far the best experience I’ve had with plumbing or HVAC issues. They diagnosed and repaired one of our furnaces and replaced the second one within days of my phone call. Amazing. Highly recommend .

I first conducted business with this company via American Home Shield in November of 2020. Our furnace went out and AHS sent them out to look at our problem. We needed a new furnace and living in Ohio, a house needs heat during this time of year. AHS took FOREVER getting a unit shipped to them. Jessica who is the office/scheduler/goddess worked diligently with AHS to try to determine when the unit would arrive. 3 weeks later still no unit from AHS. Jessica called a supplier and they had one in stock. Being at my wits end with AHS I had Climate Heating & Cooling install the unit they could provide and dropped AHS like a hot potato! Even though the delay was not in anyway the fault of Climate, they gave us a discount for the inconvenience AHS caused. Needless to say, when our AC unit went out just before the 4th of July, I called them, and was scheduled 2 days later. As I suspected the ancient unit had crapped out. AGAIN Jessica got us scheduled ASAP AND they actually installed the unit on a Saturday morning (of which is not the norm). Thanks to Jessica, Nick and Travis the techs who took a Saturday morning away from their families so our family could be comfortable. I will stick with this company well into the future to service and maintain our HVAC! It is so refreshing to encounter people in the service industry that actually provide SERVICE with a smile and don't make you feel like you are a nuisance even when you probably are! THANKS to you ALL!