Reviews of local pros in Gahanna, Ohio

4.6 based on 763 reviews Back to the listing
    5

    Scheduled online for next day service on water heater. They called to confirm they could come earlier than planned, which worked out great. Will H was very professional and informative. I will use them again!

    5

    Canon French is an awesome young man. He is welcome to come back anytime just to hang out. Very polite, informative, and detailed worker. Impressed by the same day installation. Thanks so much!

    5

    Dusty and Rob were quick and super helpful! They were very knowledgeable and straight to the point and didn’t try to hide anything.

    5

    Absolutely wonderful experience with Mica and his apprentice. They were extremely thorough with the assessment of the issue at hand. Very professional and friendly while preforming the necessary repairs.

    5

    Trey was great replacing our garbage disposal and he also discovered an electrical issue so Apex immediately dispatched Ashton on the same day to address a problem with a GFI circuit in our kitchen. Both were timely, professional and friendly and explained everything. They completely solved our issues. Five stars for both Trey and Ashton.

    5

    Used Apex for my residence. They came within hours after my call, fixed my sub pump and helped us to avoid a disaster. Melvin was very polite & professional and explained everything to me thoroughly. Definitely recommend using them if you’re in need.

    5

    Myka was amazing and very knowledgeable. He took his time and made sure everything was taken care of before leaving. THANK YOU FOR SAVING US DURING THIS COLD!

    5

    Dustin was so pleasant to work with! He did a wonderful job on a last-minute fix I needed before an event. Even on a busy Saturday with the company short on electricians, he came through and did a wonderful job! Apex came through too — they understood my needs and made it happen. Thank you!

    5

    Mike did a great job getting our heat up and running. Mike explained everything in great detail to us to help us make the best decision on a solution. Mike is great technician

    5

    Braden and Dave were great on explaining everything with my 30+ year old system , very knowledgeable two guys and very competitive on pricing on replacement options . Thank you Braden and Dave for taking care of me and my family !! Highly recommended

    5

    Nate was very nice, knowledgeable and efficient! Came quickly and made sure we understood exactly what was going on, and gave us all the details to make our best decision.

    5

    Furnace went out on the coldest day of the year. Aden came out and fixed it quickly. Very nice and professional! Great price $0 cause it was covered under the warranty

    5

    Blake is the best. He’s so kind and patient. When he came to work on my water heater, he made a hard job look easy. Highly recommend to anyone who wants reliability and transparency about what they need.

    5

    I really appreciated the work that both Robert and Melvin completed. They came in and gave me a quote for the initial work I needed done as well as the follow up work. They came prepared to do the work I needed same day. In the process we found a totally separate plumbing issue with my shower that they also addressed same day. You will be satisfied with their work, quality and professionalism.

    5

    Easy to work with. Came out on a Monday to look at our water heater issue. They were able to have the replacement installed by dinner time on Wed. Very efficient. Good communication. Showed up when expected. No hidden costs. Plan to have them do our yearly maintenance as well.

    5

    Called an electrician for a quote who just happened to notice a gas leak, recommended a plumber come out ASAP. Excellent work and quick turnaround time from plumber. Vigilant and knowledgeable technicians. Very likely saved my life. Highly recommended.

    5

    Martez showed up same day within a few hours and got the heat going again. Super nice, knowledgeable and professional. We got the membership which is an excellent deal. Totally recommend this technician and company. We are warm and happy 😊

    5

    Great experience with Martinez from APEX Pros! He was quick, and did a great job explaining everything. We’re likely going to sign up for the monthly subscription to keep our system in check. They are great at getting to you last minute.

    1

    Had them come out to do a maintenance check on a heater in Febuary. Service visit went fine, and I decided to get there CareBear maintenance program. Tech told me someone from the office would reach out to me to get the other services scheduled (AC check and some other things I can't remember). No one ever reached out to me, and I honestly forgot about it, until I saw one of there trucks drive by. By this point, it was September, so I contacted there office asking to cancel the service. Someone called me back eventually, and offered to schedule the services, but it was already September so I'm not sure what good an AC check is at that point of the year. I asked about getting a refund, the person on the phone said they would reach out to the refund team, and someone from there would reach out to me. No one every called me, emailed me, or otherwise contacted me. I did see the refund come through my credit card statement, which is good I guess but they kept setting these expectations and then almost never lived up to them. Would not recommend, there are certainly better HVAC companies out there.

    5

    Excellent experience with Mica from Apex and his son who came out to replace a toilet shutoff valve. Very friendly, professional, and courteous, and the job was done so quickly! Will definitely be using Apex again.

    5

    Alex was very personable and great to work with. He was on time and professional. He explained the process of what he was doing and got to us quickly which helped prevent a problem in our basement. He and his partner Jonathan were very knowledgeable. I would highly recommend Apex and especially Alex for your plumbing needs.