Appliance Repair reviews in Oklahoma City, Oklahoma

I am definitely well pleased with Caleb’s and Jerry’s service today On my Maytag top loading washer, both was very efficient and well knowledgeable versed And our diagnostic of my washer

Very happy with the diagnosis and services. Axle went above and beyond expectations to make sure my refrigerator was fixed properly even through they don't make the exact part anymore for a 20 year old refrigerator he was able to locate a comparable part and make it work with a few alterations at no extra charge. I really don't understand some of the reviews I read about people complaining about service fees ? How is a company supposed to stay in business if they drive around all day doing diagnosis work for free. Really. No matter who you call there is a service fee. You have to make something for your time, equipment,vehicle's,insurance and employees, etc. Thanks again, very satisfied

Made an appt to have my dishwasher repaired with Adams after being extremely disappointed with a previous company I used for about 20 years. This was the first time I used Adams and they were prompt in getting me my appt. My Tech Caleb was on time, assessed my dishwasher and determined that it needed a new motor and and a valve something. This didn't surprise me because I knew enough to know it was something pretty bad. Caleb gave me an estimate, also he looked up at Lowes on how much to replace the dishwasher. Initially, I made the decision to replace the whole dishwasher however, later changed my mind and Caleb came back and did the work. Adams even honored deducting the cost of the previous service call. All in all, my overall assessment of Adams is very possitive! They were very professional honest and reasonable. Its been a month now and my dishwasher works better then a new one! I will be calling Adams again for all my future appliance repairs.

I been using Adam’s Apliance repair for 5 years and they never disappoint. 5 Star everything; Customer service, their work is impeccable and I been fortunate that I live in the area where I have gotten to see the exact same tech Ron (Rodney) at my doorsteps for every repair and the guy is absolutely a brilliant appliance repair guy, completely trust worthy and as a bonus, a really really good dude. These people are good people. Thank You Ron. Thank You Adam

You guys really have something awesome going here. Thank you guys very much! I back in business to wash the ceiling high stack of laundry. 🙏

This is the second time my mother used their services. No issues setting an appointment and updates along the way.

There is a fee for initial diagnosis of what the issue to be addressed is but if you allow them to fix the issue after diagnosis the fee is applied to the total bill.

Given their record for efficiency and quickly getting the work done its totally worth it.

Techs are knowledgeable and efficient. My mother is grateful for for their help keeping her appliances working and so am I. Thanks Seth!

We had a great experience with this company from start to finish. Aaron, the technician, handled both the diagnosis and the freeze repair for our refrigerator. It was reassuring to have the same technician manage the entire process, and he did an excellent job. Aaron was quick, friendly, reliable, and always on time. He clearly explained the issue and completed the repair efficiently.

We also want to recognize Rebecca, the customer service representative, who was incredibly helpful and professional. She made scheduling easy, kept us informed throughout the process, and ensured everything went smoothly.

We truly appreciate the company’s speedy service, high-quality work, and outstanding customer service. They are always wonderful to work with, and we highly recommend them to anyone in need of appliance repairs.

We have a Maytag electric dryer that would stop prior to the load being dry. We called Adam's Appliance and from the first phone call that lady was so nice and scheduled us for the very next day. Seth was our technician and he was right on time and was so kind, professional, and knowledgeable. He took the time to listen to what the dryer was doing, or not doing. Asked questions, took the time to check many things and developed a plan to make the repairs. He also gave me a lot of helpful tips to prevent problems in the future with our washer and dryer. He was honest about what we needed and did not need and did not try to just throw parts at it for the sake of making money for the company. We will definitely call them for our future appliance repairs and highly recommend them to anyone and everyone that we know! Give them a call and ask for Seth! He will take care of your appliance and not try take advantage of you!

FAST DEPENDABLE SERVICE PROVIDER

Quoted 1 price and charged another

Terrible service. Took a food processor over a month ago and still dont have it back. Dont use these guys unless you have to.

The tech that came out was very kind & very polite

The tech Jay was professional, helpful, worked quickly to resolve our issue. Great service!

Sears Home Services is an absolute waste of money and time. We first called in July. Appointment #1 in August. You have to take the entire day off work as they only book 9-5. Appointment #1 - tech (Tech A) arrives and says we need a specific part. Orders part and sets appointment #2. At appointment #2, a different tech (Tech B) arrives, says we need a different (much more expensive part), orders new part, and sets appointment #3. At appointment #3, Tech B installs the new part but has trouble getting the oven to work consistently. Tells us we have 30 days to get it repaired again if it stops working (again he couldn't get it working consistently) and leaves. Oven never works properly. We call to schedule appointment #4. Tech A arrives again at appointment #4, says, no you need the original part he had ordered. We ask about a refund on the more expensive part. He says, "no" because it was installed - even though apparently we didn't need it nor did it work. He orders the original part again. He tells us he is going to leave to head to another appointment and then come back and check the oven again after switching something in the back of the oven. He never returns. We get a text later that he has scheduled an appointment (#5) for us, of course on a day that does not work. I reschedule for appointment #5. Part arrives. Day of appointment #5 arrives - I have taken off work - AGAIN. Get the confirmation text for the appointment like normal and wait, and wait, and wait. There is no one to call except a generic number that just confirms you have an appointment. There is no way to get to a human on the chat - just an AI bot. I eventually got through to someone in their call center (at this point it's 4:45PM) and am told a supervisor will call me back. I confirm that I will get a call that evening. They never call. The next day I get a text from Sears Home Services AI Bot asking me to reschedule my appointment because yesterday the part hadn't arrived but now it shows that it has. I have had the part for almost a month. We reschedule but because we have to take off work AGAIN - this is now 6 FULL DAYS OFF WORK.
Sears Home Services is an absolute joke and the least responsive service company I have ever worked with in my entire life. With what we have paid in parts (two, one that was not needed), a diagnostic fee, and time off work we could have purchased a brand new oven and had it installed. After this process is complete we will never, ever use Sears Home Services again for a repair. It is honestly just not worth it.

the services Man was very and what he was doing he did the work he was supposed to do thank you services man

Zero stars. 1. Nice tech but did nothing. Perhaps missing some critical thinking skills. Our AC system was frozen. We turned it off, it had thawed by the time your tech arrived. He turned it back on, it blew cold air for a few min, took his money and he left. 10 min later lines and coil frozen again. We have no way to contact you due to it being scheduled thru a warranty company. I called your company and I got the run around you customer service hung up on me twice. TWICE!!! It is 90 degrees & your company could care less about the rest of us. Now the tech should have understood the lines were frozen in 90 degree weather SOMETHING IS OBVIOUSLY WRONG and done some more digging. And now won’t come come out for a week!!! Horrid service

The first tech did not open the dryer and assumed it was the heating element. Waited for the part and thought I had an appointment already scheduled. Waited all afternoon and a no show. Different tech came today and took the dryer apart. It was not the heating element, but found a burnt wire. He fixed it and the problem was solved. I waited a week for nothing. Grateful the second tech knew his “stuff.”

The request to review was specifically for my Technician. Markland came exactly when he said he would, diagnosed the problem quickly, and forwarded the replacement information for my A/C unit on for further processing. I couldn’t be happier with his service. However, getting the appointment set up was extremely difficult. For three days all I was able to do was try to set it up through an automated system, which wasn’t working, and would only circle back around to the initial request, and I had to start all over again. Finally, on the third day I was able to get through, and even then it took some time to get the appointment set up. Hopefully, the rest of the process on the replacement unit will go quickly.

Excellent service I really appreciate it. The technician that came out today. He didn’t wanna leave here till he got that fixed and I appreciate it so much thank you again and have a wonderful weekend.

Victor was fine. The issue I have in my situation is that LG sent you a letter or email stating that they approved Home Warranty of America to allow your office to order the arts needed to repair my refrigerator. Victor has been here twice. The answer is so simple. We just need you to order the parts. LG already approved the compressor. However the refrigerator is still not repaired.Troy was supposed to come out and repair my refrigerator today. He called and said he had zero notes on my case. He was going to call me back once he found out why. He never returned my call or came out. I.would give him zero stars for today.

Brad George

Terrance was very polite and professional. Very knowledgeable technician. Thank you

Technician was very professional. Excellent work.