Appliance Repair reviews in Portland, Oregon

Called in to ask for an estimate on fixing the light in my refrigerated display. The guy who answered sarcastically asked "You want a quote for sending someone out to change your lightbulb?"

I can only wonder what the rest of the service will be like. I'll find another repair service who actually wants my business.

My experience isn't about service, but it sure is about good honest people. On Friday....the Friday two days before we leave on a 3 week camping/driving trip, I was running errands and my purse fell out of my car onto the street unnoticed by me. In it was my phone, my driver license, our credit cards for the trip etc, etc. Once I discovered it was missing I ran around for a heart pounding hour or two retracing my steps. But MARK, an employee of Commercial Refrigeration, not only found my purse, but delivered it to my house! Thank you thank you.

Seldom do I every give a review, but today I need to shout out to Scott Sworden and his team. Another high five to Cris, who spent an immense amount of time helping me replace a freezer compressor in April. I know I am leaving out others that have been professional, friendly, attentive and who have gone beyond today's customer service norm. Thank you so much! I appreciate all of you!

This company has taken great care of us and is always extremely responsive when we are in a tight spot and need service quickly. They stand behind their work and will come right out if there is an issue. I cannot say enough about them and their customer service. I would definitely recommend them.

I called on a Thursday to find out when they could come look at our 2 door freezer that was not working. The earliest they could make it out was the following Wednesday. I asked what time and they said open ended- could be anytime. I finally called at 4:30pm on Wednesday when no one had arrived, to find out if there was anything coming. The lady who answered took down my information. She said she couldn't see the schedule but that I would be called back with an update. I specifically asked if I should continue waiting and she said that I would get a call. I called again at 5:15pm and it went to their answering machine because they were closed.
I get not being able to get out to a place. But if they had just called to update me, this would not be a problem. I am very unimpressed, and reading other reviews now it seems to be a chronic problem. I do not recommend them.

The delivery driver was so nice, timely, helpful, and very cute🥰

In the current state of the country where community ties can feel strained, Commercial Refrigeration stands out as a pillar of support. Their service is not just about maintaining refrigeration or providing gases for beverages; it’s about nurturing a thriving local community. I wholeheartedly recommend them to anyone or any small business looking for reliable refrigeration solutions that come with a real sense of community spirit❤️

Super professional and responsive! Would definitely call these guys again.

He has been working with my child ever since he was a youngBoy He's 14 now.I hate to send himSomewhere else

He's awesome with my son thanks doctor Reynolds 😍

WOW, thank you! These guys are great.Squeezed me right in and had great communication, punctual, honest and can tell a funny joke!

Excellent company. They are real professionals. I would call them for any appliance need I have.

Refrigerator needed fixing. Texted him the problem I was experiencing and he got back to me quickly. The only reason I didn't use him was that I bought a new refrigerator.

This company is the best. They fixed our dishwasher in no time and were so very pleasant! Thank you RAD!

We have needed service from RAD in the past as well, they have always been awesome to work with!

Called the number from this Google Maps listing and was sent to a national call center to then be told that they do not service my area. I live just a few miles from their office. Worse for them then me...

Very good communication around our appointment and walked me through the reasons my fridge was totaled. Great service, would recommend to anyone 👍

Luke & Tom were fantastic. They were very communicative, fast, and explained everything as they went. Very happy to recommend them!

These guys are honest and punctual. The part the replaced failed and they came out again no questions asked and replaced it again.

Very punctual, professional and clear throughout the process. They had to send a circuit board out for a fix and showed me online the pricing and the fact that the board was no longer available for purchase. Would recommend 100%.

This was the EASIEST appliance repair situation ever. Quick scheduling, great communication, on time service, efficient, friendly, affordable. I will be referring everybody to RAD. Thank you, Luke!