Appliance Repair reviews in Portland, Oregon

Overall super impressed with the tech that was sent out (Zach) who was sent by my appliance insurance company. We have the all in one GE Washer Dryer and we were having drainage issues and constant error codes everytime we used it. He was the third tech to see the machine and the only one to fix the problem. The previous guy said we had to replace a $1,200 part without really even looking at it. Zach took the time to actually open the machine up and found the issue and had it fixed in no time. The cost was covered by insurance so not sure about their pricing.

Mike Currens was my technician: I had a freezer that worked and a fridge that didn't. Repair was quick, Mike described the issue and the fix well and answered all questions I had well.
The administrative side of things is maybe a little wonky: I had not as much initial confirmation of my appointment, and then suddenly lots of confirmation via text/phone call/email. They do call you before the technician shows up also, roughly 10 minutes of warning.

It was a complicated problem that took a 3 times to resolve over 18 days...Mike Currens was the hero who finally got the problem fixed (cracked magnetron magnet, capacitor, diode, & new 120 fuse). It wasn't cheap but costs were kept down and it was ultimately cheaper than replacing an entire wall combo micro/full oven! 1 yr warranty too!

My Technician was Michael G. he came in, was able to diagnose and solve our washing machine issue succinctly. It was a wonderful experience and I will be sure to use the services offered by Mr. Appliance of Portland for my appliance needs in the future. And I’ll be requesting Michael G.
Reasonable pricing and absolutely worth it

Completely satisfied with the service we received from Ron. He was, prompt, prepared, courteous, efficient, and knew just what he needed to do, He respected our request to wear a mask with no reservations. He was in and out in just a little over one hour, and left everything clean and tidy. It was a pleasure.

Jeffrey is my new messiah of oven repair. My oven broke, and after three weeks of painful experiences working with Allstate's recommended companies (who either got the wrong parts, didn't show up, or drove off without knocking on my door), I got in touch with Mr. Appliance, who quickly got Jeffrey out to look at the oven. He had extensive knowledge of how my Samsung oven worked and was able to do a detailed diagnostic to find the source of issues and even understood why prior techs had trouble. When he did the repair this morning, he showed up on time (!) and not only fixed the main issue, but also followed up on issues he noticed, even when that necessitated extra work on his end.
Overall, Jeffrey was professional, friendly, and extremely competent. I'm planning to ask for him by name next time I need work done. Thank you so much!

Michael Galindo was very courteous, knowledgeable and efficient. He found the problem with the dryer right away and explained how to avoid the issue again. Thank you for a great service

Mike was on time, focused on understanding the problem, explained the solution including part ordering process. Showed up for follow up with part, fixed the door in 30 minutes, and discussed preventative maintenance. Everything you could want in a professional service call.

This was a good experience from start to finish. Geri was the person I spoke with to arrange for the repair. Very efficient ,nice lady. I actually enjoyed talking with her. The next day Ron came to fix the washer. He was courteous, friendly, professional and did a great, thorough job. I’d definitely recommend this company.

I was so impressed with the general service of Mr. Appliance- easy and quick to book, and I really appreciated that they sent a photo of my service provider to make sure I was staying safe. Ron serviced my washer and dryer and was incredibly knowledgeable, efficient, and professional. We have already added his card to our folder for future needs!

Jeffrey was fast, thorough, and made sure I understood what the problem had been, and how he fixed it. He also emailed me my owners manual since I didn't have one. Highly recommend!

My Service Tech, Ron, was stellar! He arrived on time, got right to the repair, there were a few obstacles that he worked around and was very diligent to keep quality and cleanliness as the goal! The Insta-Hot faucet replacement went smoothly. Thanks.

Ron from Mr. Appliance was terrific! He came in and diagnosed the issue we were having with our dryer very quickly, turned out it was a belt that had broken and bad motor, and he was knowledgeable in communicating with the home warranty people we had to make a claim through and providing all the paperwork we needed. He was helpful, respectful of our space (wore booties indoors), showed up in the promised timeframe and even had the parts with him so another trip wasn't necessary and the problem was fixed in minutes! Everything is working now and I am so happy!

Very professional - great technician Michael G. Although unable to fix our dishwasher they were so great about it and had the tech come back out at no charge to reinstall the panel. Geri the supervisor was terrific. The only complaint was the third party took too long to inform the panel could not be repaired..

Mike is exceptional! He repaired the dishwasher at my house. He took the time to answer any questions I had, and shared some helpful tips. Thank you so much for the friendly and efficient service.

Mike the technician was agreed he went above and beyond and got our dryer fixed by the end of the week after ordering in a part we needed.
Mr. Appliance really needs to be better about letting customers know when the technician is coming out. Before Mike came back out for the second day of repairs, we were told we would get an email and a call. It wasn’t until he was on his way over that. I got a call that he was coming. Good thing we were home.

Mr. Appliance made appointment scheduling easy online. I was kept informed about when the technician, Michael, would arrive. He was friendly, competent, had the parts necessary, and fixed our dryer with minimum fuss.

We reached out to Mr Appliance when our dryer wasn't performing as it should. We quickly scheduled an appointment via the website.

Zach arrived on time and quickly diagnosed the problem, a faulty moisture sensor. The sensor was ordered and Zach returned to install it. He showed us that the newly installed sensor was working properly. Zach was great to work with, communicated, efficient, respectful. Would certainly use again!

Jeffrey McCoy repaired my GE Washing Machine yesterday February 19,2026. He was very professional in his work. Protected our rug and floor as he worked. I will use Mr. Appliance with all future repairs.

Prompt, polite, quick service when scheduling. My service rep Michael was friendly and professional. Knew the ins and outs of my issue and was able to offer great service at a very reasonable price. Highly recommend!

I sincerely appreciate the prompt scheduling to accommodate my Samsung clothes dryer repair. The technician (Mike) was very kind, polite and knowledgeable of the issue at hand. The parts were available on the truck and he quickly repaired the dryer with ease. I considered withholding one star because the company seems to have some scheduling issues. I originally requested a morning time slot from 9am-12pm. The morning of the appointment I received a text that the technician would arrive between 2-4pm. No good. I won’t be here. I rescheduled for another day for an afternoon appt between 12pm-5pm. The technician arrive at 9:15 am. The scheduling team needs to do a better job of sticking to their requested time slot. Otherwise, the service and repairs are great and I would highly recommend Mr. Appliance. And thanks again Mike for being so awesome! You got the company their 5th star!!