Constraction reviews in Portland, Oregon

4.8 based on 3010 reviews Back to the listing
    5

    Diriba was fantastic. He sanitized my office shortly after COVID 19 really started to hit. Then he follow up and brought HEPA filters to run in my office for several days to ensure the air was clean. It made my whole staff feel better to come to work during a difficult time. It was a pleasure working with Diriba and we highly recommend him!

    5

    PuroClean was communicative and professional throughout the mitigation process. They arrived on time and went straight to work ensuring water damaged materials were removed and the rest of the effected area was dried. Would recommend or hire again!

    5

    The PuroClean crew came in to inspect my basement after it flooded from excessive rainfall. Even though we had done most of the cleanup already, they thoroughly went through the entire space and gave honest, helpful feedback about what further steps we could do ourselves to ensure we wouldn’t encounter mold or further damage from the water that came in. They left me feeling empowered, encouraged and at ease after a very stressful experience. These guys are on your side! I’d hire them in a heartbeat if I ever experience property damage, fingers crossed I won’t have to though.

    5

    My water heater leaked and I called a contractor to come out to fix it. They came out and took photos but didn't do anything else. They left the damaged walls and floor and the water heater running... pouring water on the floor. Said they won't do anything until they get insurance approval. So I called PuroClean. Even though I was out of their service area, Diriba still came and cleaned up the damage and stopped it from getting worse. We were all shocked that that other contractor just left it. Diriba told me it shouldn't be about money. That what if this was his sister or mother's house? They were super friendly and very helpful. Plus they did a great job. Would highly recommended Diriba @ PuroClean.

    5

    Puro Clean of Happy Valley was quick to respond, evaluate, and repair my damage. They were friendly, knowledgeable and made what could’ve been a stressful time dealing with insurance, easy! Diriba and his team were wonderful to work with! I really appreciate them and would highly recommend them for water damage restoration services!

    5

    I couldn't be more pleased with my experience using PuroClean. I had a lithium ion battery inside a Bluetooth speaker that exploded so badly that the insurance company considered it a total loss. There was a fine powder of black soot coating every surface of the interior, including the cloth seats and the cloth interior roof material. I chose to keep the car but needed someone to clean every inch of the toxic residue. Diriba and his team employed several techniques and pieces of equipment to tackle this almost impossible task. It was absolutely not a straightforward job, but I was given a fair price for the work, which was done promptly and in the time frame stated. He was very clear about what he could and could not do as some of the damage was more permanent. I really appreciated that straightforward, up front honesty and management of expectations. The final result was amazing! I really didn't know how much of this problem could be resolved and the car looked fantastic! He even had the outside washed so when I got it it was totally clean inside and out. He was also really communicative and answered all my questions completely. I would absolutely use them again and encourage you to check them out.

    5

    I’ve hired PuroClean twice for basement flooding. Each time they have been kind, calm, and professional. This is the kind of service you want when you are freaking out because there is water where there shouldn’t be and you don’t know why. This most recent time, Diriba was fantastic, coming out in the snow when no one else would. I really hope I don’t have flooding issues any time soon, but if I do, PuroClean will be my first call.

    5

    Diriba was very responsive. We had mold in our attic. They removed the mold, pulled insulation away from blocked air vents, put in hepa filters to get rid of smell. They were courteous and professional, they even repaired some damage caused by birds or squirrels, they didn’t over charge us and cleaned up when they were done. I highly recommend and am very satisfied!

    5

    This company was very respectful, great communication, they were clean and very professional and productive, they weren’t wasting time , they worked the whole time they were here. Very happy with the service they provided. My insurance agent also was impressed with this company. He liked how reliable they were and they didn’t seem to try wasting insurance money, like some companies do. They evaluated the damage and fixed what was needed quickly and responsibly. Thank you again. Would highly recommend

    5

    We used PuroClean to have nicotine removed from the house my daughter, son-in-law and 10 week old granddaughter are moving into. This house had been smoked in for 10 years and reeked of smoke and was yellow coated from the nicotine. Diriba and Carlos did an amazing job making sure the house was cleaned and sanitized and most of all safe for my family. I was very impressed with the knowledge, attentiveness and thoroughness of the job they did. The house is odor free and clean! Thank you for a great job and caring about our family! I would recommend PuroClean to anyone looking for this kind of service!
    Jennifer Ketterman

    5

    Diriba was amazing when our basement flooded! He came rushing over on a Friday afternoon within an hour of me calling him. He spent the next three days working overtime to ensure our house didn't suffer any further damage. He was helpful in regards to our insurance, as well as knowledgeable about the process. Dealing with a water damaged home and getting it ready for rebuild was a lot easier thanks to Diriba and his company, PuroClean.

    5

    I highly recommend PuroClean of Happy Valley! We called Diriba the day of a dryer fire in our basement. He came after hours that same day and set up multiple air scrubbers immediately. He and his crew worked tirelessly to clean the house. Diriba was so helpful walking us through all the steps needed to make our insurance claim. I found PuroClean to be hardworking, honest, trustworthy and friendly. I would not hesitate to recommend Diriba and his crew to anyone needing restoration services!

    5

    What a fantastic experience from start to finish. While going through extensive water damage is never fun, Diriba made sure we were taken care of from start to finish. Always professional, courteous, available to discuss and extremely helpful during the process, going above and beyond. Highly recommended.

    5

    Had a pipe leak in Crawlspace under the house and was not caught in time before mold started. We called PuroClean as soon as we noticed and Diriba was able to come right away to assess the damage. He came back out as soon as the plumber fixed the pipe. He put up dryers and humidifiers to take out all the water and then sprayed the moldy areas. He was very professional and got the job done from start to finish in a timely manner. He even went above and beyond to put back some insulation for me that the plumber failed to finish. He is a family man and is local here in Happy Valley. We would definitely call him again and would recommend PuroClean to anyone.
    Stephanie Ripley

    5

    Puro clean of Happy valley was an excellent business to work with. Diriba came out within an hour after calling them for water damage that was done in our guest house. He had outstanding customer service. What I really appreciated was that I did not feel at all he that he was trying to upsell me on services I did not need. I can tell that Diriba has a lot of honesty and integrity in how he deals with clients and how he runs his business . Everything turned out great, I will always turn to them first for any needs I have at my house and our rental houses. I give my highest recommendation to others for puroclean of happy valley. Thank you for the help!

    5

    Diriba was highly professional, very honest and gave me great service, advice and comfort as I went through smoke damage cleanup. I am so grateful to find a business owner who takes pride in their work and puts the client first. I will sing his praises always!

    5

    PuroClean is an excellent service. They are the perfect combination of professional, caring, and friendly. When I initially discovered a mildew issue I was concerned not only for my health, but also that my property may suffer permanent damage. Not only did they solve my problem, but they were quick in both scheduling me an appointment and carrying out the removal/cleaning/sanitizing procedure. I am truly grateful for their work and can rest easier knowing the mold is gone. While I hope to never have to deal with mold again, if I do, then PuroClean absolutely is who I will reach out to for help.

    5

    We worked with Diriba from PuroClean of Happy Valley who relentlessly worked with our insurance company adjuster and get the work done as promised. He walked us through what to expect, and he and his guys did an outstanding job! We don't hesitate to say you will not find another restoration company with the same level of integrity, kindness, professional, honesty and quality as you will with PuroClean of Happy Valley OR. We highly recommend this company to restore building's damaged by water.

    5

    I highly recommend PuroClean for mold remediation. Diriba took his time explaining the process and answered all my questions. I felt I was in good hands with this company. I especially liked seeing the before and after photos, which he shared with me. The work was completed according to Diriba's description - the area looks spectacular - and I can sleep peacefully knowing this is done. Thanks, Diriba!

    5

    Diriba came to the rescue after we had a pipe burst with the ice storm. He’s been working around the clock to help everyone who was affected by the ice storm and still took time to be thorough and provided the advice I needed to get my home restored. Diriba is knowledgeable, kind, and straightforward. You will be well taken care of if you hire Puroclean Happy Valley!

    5

    Diriba and Victor restored both of our bathrooms after water damage had been setting in over a long period of time. Diriba was professional and caring and assured us along the way that it would all be ok. Very professional, on time, and followed up every step of the way. He even brought a professional grade air scrubber which made me feel like our family would stay healthy throughout the demolition and drying process. Highly recommend him!