Home Services reviews in Portland, Oregon

4.8 based on 6922 reviews Back to the listing
    5

    I asked when they were servicing my neighbors house if they could clean my garage roof. I believe his name is Gordy was accommodating and did a fine job cleaning the roof as well as cleaning up. Will use them again when there come back next month. Highly recommend

    5

    Repeat customers for gutter cleaning for several years now, and they do a fantastic job, absolutely highly recommend. They also did a roof moss cleaning for us 2 years ago in which they alerted us to a serious problem with our roof. It was thanks to them that we got a roof inspection and a new roof before we had any real damage because they were 100% corect (our roof should have had another good 10 years on it). The culprit was defective roof tiles which they also explained didn't look right and the roofing company experts said the same thing (we wouldn't know). It could have gotten much more expensive quickly from structural water damage because of the defective tiles, so NW Shine really saved us a lot of money and damage to our house. Today with our gutters their thorough work again spotted a problem with our weird gutter design which seems to not drain 100% perfectly since it kind of has to flow uphill to a downspout, causing some rust spots to develop leading to drips.... But again thanks to them, they did some repair so that we can hopefully get a little more out of these 9 year old gutters; it was actually the same spot which led to us replacing the last gutters.

    5

    NW Shine are profession, efficient and reliable. They power washed our backyards for our townhome set and it looks brand new. I highly recommend them.

    5

    This crew did a wonderful job cleaning the moss from our roof and washing down the house and cleaning windows, etc.
    Would definitely recommend them to others. Will probably have them back for other future projects.

    5

    The people at NW Shine do a great job. They are reliable, professional, and very pleasant.

    5

    NW Shine has been an excellent resource for us.
    They gave us a reasonable price for their gutter maintenance. They communicated clearly and consistently. They cleaned up their work and left the property in good shape. Their workmanship was excellent . 5 stars!

    1

    I can’t speak to their quality of work but I was really frustrated that they gave me a quote they didn’t honor. I accepted it, moved things around at work to get on their calendar, and when the tech showed up he told me it was $348 (+83% to the quote) more because the window count on the quote was wrong. After talking to the office, they wouldn’t even honor the other quote from another company I’d turned down to get this one. (The quote did not say subject to change.) The competitor’s quote they wouldn’t accept was $141 cheaper than the lowest they’d go.

    Here’s what I’d say: if you book time with a customer and then show up and have the audacity to ask for hundreds more, and then you don’t even honor your competitor’s bid, that tells me you don’t care about my time or your word. It feels unprofessional and disrespectful, and I am now in the position where I’m back at square one, except having lost the three weeks I waited to get on their calendar and all the work juggling I did to make this happen.

    It’s windows and roofs so I’m not trying to make a bigger deal of it than it should be. But that price range of $600-$1,000+ is a lot of money for me and all I want is someone reliable to do what they say they will. I didn’t get that here.

    5

    Jonathan and Jordan were professional and friendly. They worked efficiently and made my home’s windows sparkle. They also thoroughly cleaned all the screens. I will definitely hire them again the next time I need window cleaning.

    5

    Excellent work. Very polite people. Easy to schedule andAlway's on time. I have been hai f them for 10 years or so! Highly recommend them without any reservations!

    5

    We hired NW Shine to clean our company windows and ceiling lights, and they did a fantastic job. The team was professional, diligent, and extremely respectful of our property. They made the entire process easy and convenient by working around our schedule. We wouldn’t hesitate to use their services again and highly recommend them to others.

    5

    We had a great experience with NW Shine from the initial contact and visit for an estimate to the finishing of the job. Jordan, who was hardworking and friendly, cleaned and sprayed our roof thoroughly and also did a great job cleaning up on the ground afterwards. Thanks!

    5

    Jordan was the best gutter Tecq in the 34 years that I’ve been in my home! Explained everything and was pleasant. I’ve already shared his name!

    5

    Justin and Jordan spent the day at our house clearing moss and mildew of the roof and the hardscape. They were incredibly diligent and careful to let us know where they would be working at different times of the day. And all of the areas they worked on look great. I highly recommend NW Shine. They certainly live up to their name!

    5

    100% we recommend this company! Estimate was spot on and the job exceeded expectations. Am so sorry, I am unable to remember the gentleman’s name. He was so kind and showed great respect for our home. An outstanding job! We are truly grateful for your service.

    5

    I have a two story house where a large tree is next to. The tree destroyed my gutters and it was unsafe for me to climb up to clean. I requested a quote and got one the same day. When I was ready to move forward, they asked for same day cleaning. Of course I said yes and they said 2:30pm was my appointment. At 11am, they arrived to start. I was not mad they showed up early. It took them three hours to clean the gutters (it was that bad) and they did not charge me more for it.
    I received a lot of quotes from other places and this one was the cheapest. It was so satisfying to see all the dirt come out of the gutters. They even cleaned up after themselves.
    That day, it poured rain and my house didn’t make that annoying drip sound anymore. I highly recommend this company!

    5

    NW Shine was wonderful! They gave me a quote for washing the exterior as well and I’ll likely use them for that as well as gutter cleaning in the future.

    5

    I have used NW Shine to clean my windows, roof and gutters for several years and they always do an excellent job for a reasonable price. They are meticulous, thorough, detail oriented and very pleasant to work with. I highly recommend NW Shine!

    5

    NE Shine did a good job on our gutters. They were very good at communicating both before and after their services.

    5

    I’ve worked with NW Shine a few times, and I’ve always had a good experience. They are professional, responsive, and efficient. I recommend them.

    5

    Prompt, expert, and friendly service on December 30th, with good care taken of planting beds, cleanup, etc. Work included gutter cleaning, roof moss treatment, and window washing. Will definitely recommend NW Shine.

    5

    I live in an house with very tall windows. It’s a complicated job. They did outstanding job on the windows both inside and out. Efficient and professional. Highly recommend.