HVAC reviews in Portland, Oregon
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Very professional and quick! Our house smelled musty and they taught us that it was likely our vapor barrier which they were able to change the same day. It made the world of difference along with our vent cleaning. Thank you!
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Very efficient and very courteous techs. I didn’t realize how disgusting our ducts were until they showed us before and after. Yikes! They also found a plastic toy *inside* our furnace motor…. Glad they found it!
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Mike and his team were amazing. Very efficient and thorough. Mike showed me pictures of the vents before and after cleaning. And he replaced our old dryer vent hose as part of the cleaning. Wonderful people and great service. I will definitely be calling them in the future when we need this service again.
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Highest quality service from mike and his team. Very friendly easy to communicate . I have already started recommending to all my friends.
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I got a quote from the owner Israel, he was professional, punctual, and gave me a good price when I told him what I was working with financially. He really went out of his way to make sure that he could accommodate me. On my appointment day to get the work done his employees showed up they were very clean, very professional, and very polite. I wasn’t hit with any extra add-ons that didn’t make sense, there wasn’t any fine print and I was just really satisfied with every bit of the service as a healthcare professional who knows many people that do in care, homes, adult, foster homes, etc. that need to have the service done regularly. I will forever and always tell them to use best solutions. They will not be disappointed in the job will get done, right. I also really appreciated that he is bilingual and can work with many different people in different communities.
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Mike and his cousin were professional and efficient. They did an absolutely wonderful job for us cleaning the vents. He was fully booked until March but fit us into his busy schedule because my dryer wasn’t working efficiently because of the vent. Mike even helped my husband and replaced a light bulb for us. We will definitely call them back next time we need this service.
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Super friendly. Mike walked me through each vent and showed the before and after pictures. I requested if they would be careful on the wood floor since we just had them done. They were super cautious and courteous about my request. Went above and beyond. Cleaned up up after themselves. Mike walked me through everything to make sure I was satisfied. I would use them again and recommend them to friends and family.
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I hired Mike to do my house and my brother's house yesterday.
They did a great job with his crew also cleaned my attic.
I haven't had my duct cleaned. 4 over 5 years now, my ducts look great Like brand new. -
Mike and his crew came out to clean the air ducts, returns, furnace, 2 bathroom fans, laundry fan and dryer vent. He also put all new vapor barrier in the crawl space, tacked up all insulation that had come loose and checked all the ventilation screens for damage and repaired 2 of them. Mike and his crew were very professional, worked fast and cleaned up when done. Also provided video of all work both before and after. Pricing was well below other bids we got from other services. Would highly recommend Best Solutions to others.
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Mike and his team are incredible. They were professional, followed up with me on my appointment, called the day of to reverify, showed up on time and were incredibly efficient and thorough. They are genuine, hard workers. Highly recommend them to everyone! Give them a call now and get on their books - you won't regret it! (My house is feeling cleaner than ever.)
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Been using them for a few years now and I can’t say enough about the flexibility to accommodate my busy schedule since I work from home . They always make sure everything from my furnace , dryer vent and crawl space are on the up and up .
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Israel’s crew is awesome. This is the second year utilizing them. They are fast and efficient. They will let you know if anything else needs to be done. The people I used in past would offer me things for extra price but never explained why. He was thorough and we have better air quality, I can tell the difference. I have asthma and some allergies to dust. So it was great to see them again, Definitely give them a try.
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Best solutions was exactly that…the absolute BEST! Besides being super easy to schedule with, they were prompt and did a very very thorough job of cleaning everything. They even showed me how to clean my own furnace in between them coming out each time. I would highly recommend them to anybody!
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We had Mike and his crew clean our air ducts, dryer vent, and furnace in a townhouse that had not been cleaned in who knows how long. He was transparent with pricing over the phone and was able to schedule us for the next day. He showed up with a 5-person crew, evaluated the situation, explained the pricing clearly, and they got to work. They were in and out in about 45 minutes and everything was cleaned up and reset just as it had been before! He was also able to reach out dryer vent access from outside which is about two stories up, that was great. His crew was very organized and professional. I appreciated that they all wore shoe covers and face masks. We'll definitely have him back in the future for maintenance!
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These guys were great! We had them clean our vents and they charged a really fair rate (certainly less than the other places we called), they worked super FAST, and they were very thorough. They even showed up the same day that I called to schedule it. Nadav and his crew got a ton of stuff out of the vents, it was impressive.
They were very nice and respectful, and I felt comfortable with the whole crew in the house. They had masks on and shoe coverings which I appreciated as well. They also took some time to explain what was going on and show us their progress.
When you call, don’t be thrown if they talk fast or seem eager to get to work -- they’re not pushy, just efficient!! -
Mike and his team did an amazing job cleaning the air ducts in our house. They were very fast and thorough. I really appreciated his honesty and fair pricing. He showed me before and after pictures of the ducts and I’m very pleased with the results. Mike and team went above and beyond with their service.
Highly recommend them and will definitely hire them again for future services.
Thank you! -
Mike and Silverio went above and beyond! The air duct cleaning was thorough, extremely detailed, and the end result was stunning. I also appreciated the final walk through to see what was done and the cleanup. And honestly they were the most competitively priced for this service. I would highly recommend Mike and his team to everyone.
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Mike and Nadav were fabulous! Not only did they clean the vents... they showed us before and after photos. Our dryer vent line wasn’t taped.... and they fixed it for us. They were fast, professional and I trusted them from the minute they arrived. 5 star service from start to finish. We will use them in the future and recommend them to all of our friends and family.
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BEWARE Groupon "BAIT AND SWITCH" SCAM!!!
I got a Groupon for a $45 HVAC vacuum job. Mike and his guys came out and literally, the first thing he asked when he walked in was, "How many vents are there?" I told him 13, and he said the charge would be $25 a vent, for a total of $325.
I was confused and told him I only wanted the Groupon vacuum service. Mike said my vents were too dirty and the job was literally "impossible" to do without brushing first. The weird thing is, he said this BEFORE he opened up any vents to check how dirty they were.
This means he had preemptively decided to lie about my HVAC being too dirty in order to charge me extra for brushing, probably because he assumed I (like most people) was totally ignorant about my HVAC system.
What Mike DIDN'T know, is that I'm also a handyman and I was just working on our vents, patching holes and doing some cleaning myself. That's why I got the Groupon in the first place, so they could clean the last few parts I couldn't reach! Not only that, Roth Heating and Cooling came out and fully serviced them less than two years ago. The point is, my vents are not that dirty at all, a brief vacuum job would have been fine.
When I refused this aggressive upsell, Mike got lowkey hostile and told me to get a refund for the Groupon, gathered up his guys, and left. But later when I tried to get a refund, Groupon told me that he refused to comply with a refund request. So he refused the job, then later refused the refund. Yup, that's called a scam.
Lastly, look at the other negative reviews. They all match up with my experience. I see the "owner" replying and refusing to apologize or take any accountability for anything. Instead, it looks like he just calls his customers liars. This is not a professional business, just some sketchy young men trying to make a quick buck. -
I recently used Best Solution Services for air duct cleaning and I was very impressed. Setting up an appointment was easy and they were even able to fit me in the next day. Mike and his crew arrived exactly when they said they would and completed the work efficiently within the timeframe provided.
Mike was very professional and informative. He took the time to explain the cleaning process beforehand and did a walk-through before starting the job, pointing out the different vents they would be cleaning. This transparency put me at ease.
They went above and beyond just cleaning the air ducts. They also cleaned my bathroom exhaust, dryer vent, and furnace. They did a thorough job of brushing and vacuuming all the vents, leaving me confident that my entire ventilation system is clean.
I would definitely recommend Best Solution Services to anyone looking for air duct cleaning. They were professional, efficient, and explained everything clearly. -
Mike and his team did an amazing job cleaning all of our ducts, and installing a vapor barrier in the crawl space. Mike was able to get us scheduled quickly, was super informative, and helped alleviate a ton of stress I had about the condition of our never before cleaned duct-work. He provided me photos and videos of before and after the services, and even returned a few days later to help secure some insulation that wasn't fully attached in the crawl-space. The price was incredibly reasonable and he and his team went above and beyond. 10/10 would hire again.