Plumbing reviews in Portland, Oregon

The crew here did a great job helping us get two toilets for our home within our budget. Their knowledge was useful and glad we have this store close by.

Fast service. My water heater started leaking.called 4:30pm Friday and had it replaced and done by 10:45am next morning. Pri e was better than a couple other plumbers I called.
Overall I'm very happy with George Morlan water heater service and would definitely recommend to anyone.

We had the best experience with Sapphira at the George Morlan on Foster! We walked in with a vague idea of what we wanted and she walked us through potential options - helping us weight pros and cons. In addition she made sure we had the items we might need for our install to keep us from needing to come back again.

100% amazing service. Got a water heater and install for a reasonable price, scheduled the same week! The installer, Cody, went above and beyond, excellent customer service!

We are so sick of the customer service here. I've spent thousands of dollars at this establishment in the past 5 years and we needed a simple part this weekend without the precise language and they were hideous.
This store is open on the weekends for regular people like us. I am furious at the disdain and disrepect. We all know it's much easier to meet things (and people) with love and not anger. We'll drive the extra distance in the future to stay away from this abomination of a small business. Hire nicer employees. BIG THUMBS DOWN.

The folks at George Morlan were so kind and helpful. They helped me diagnose what broke in my shower and got me the shower cartridge I needed from the crummy photos I sent them. Special shout out to Jeremy Rudolf who helped me out through the whole process! Thank you to the whole team who were kind and never once condescending to me.

I recently purchased the RV that is in front of his fine Establishment. I'm awaiting parts to fix this eyesore. He has gone above and beyond in helping me and being extremely patient. I just wanted to publicly thank him and let all you people of there KNOW that this is a good man and business to deal with.
Thank You, Sir.
I'm diligently trying to keep my job and get it repaired. if anyone out there can help with this problem, please don't hesitate cause I don't know much of ANYTHING about RV's.

I hired George Morlan in Portland to install a new water heater. The installation initially seemed fine, but within hours I smelled gas. At first I thought it was residue, but when the smell persisted for hours I called their “24/7 emergency support line.” Despite multiple attempts, no one ever answered my calls — not that night and not the next morning.

Out of concern for my safety, I called the city, who confirmed the issue and resolved it. When I spoke with George Morlan’s manager the next day, instead of taking responsibility, he dismissed my concerns, saying that in 30 years he had never seen an explosion from an install. That kind of response is unacceptable — gas leaks are serious and life-threatening. I had to push hard just to get an extra year of labor warranty, and only after he got “approval.”

Bottom line: if you advertise 24/7 support, you should answer the phone when there’s a gas leak. Safety should never be brushed off. Because of this experience, I would not recommend George Mason to anyone who values timely emergency response or accountability.

Very smart and good guys who know their business. The manager and the salesperson really helped us with our boiler. I highly recommend this store.

Great plumbing retail store, " The water heater king". It was time to get some parts to fix problem with my water heater. No issues, got all that was needed and quickly.

Christmas eve, your kitchen sink head is clogged, you disassemble it, work out all the calcification carefully, still won't go off of spray everywhere mode. Your entire family is coming over tomorrow. You panic.

You go to Home Depot, nothing that fits, Lowes, nothing. You go to George Morlan. Everyone is in Santa hats and cheerful! "We don't have one in stock on the shelves, but we just had a return, hold on". Dude re-appears from the back, sink head in hand. Not the same finish, but like new and good enough to get you through Christmas!

"How much do I owe you?" you ask, knowing it will be reasonable but ready to trade your first born.

"Nothing, Merry Christmas!" he says with a smile.

THAT is how you earn a customer for life and continue to be a landmark business in Portland!! You do what is right by people, with a smile.

I went in here yesterday and it felt like talking with my dad and uncles.

They were super knowledgeable, helpful and kind. They had what I needed and also answered all my questions while also having a conversation. They even offered to recycle my old shower peice!

Highly recommend!

Till next time!
The lady with the shower diverter issue.
Cheers 🛁

We greatly appreciate the expertise of the folks who work on the parts supply side of the business. We recently had an emergency plumbing issue and were able to save hundreds of dollars by fixing it ourselves using parts we purchased at the store vs using a plumber. My husband had a great experience when he talked to the people at the parts counter. Sadly, I didn't have the same experience on the design side of the house. It's really too bad because I was ready to spend the money we'd saved on parts and labor a new bath or shower fixture. The person sitting at the design desk begrudgingly answered my questions so I left without spending anything.

Unprofessional and unresponsive. Beware

Good guys

They are the very best at what they do.

They do a great job!

Amazing business. Awesome workers.

Love working with these guys. Very knowledgeable and thorough.

On time. Professional and great communication. Highly recommend

Great customer service, knowledgeable staff, positive attitudes, on time, worked efficiently and overall an outstanding experience.