Plumbing reviews in Pittsburgh, Pennsylvania

Mike S took care of our job. Our water service line needed to be replaced. Very complicated job. Mike and his crew did an excellent job. Mike is very skilled on that bobcat.

I had a very serious plumbing problem that started in December 2024. I had insurance but had problems with getting info from the company that the insurance company assigned to the job. After four months of getting a run around, I asked to be able to get my own plumbing company.

I contacted Krupp Whitney and they couldn’t be any more accommodating to my situation. They responded immediately and gave me a fair assessment of the job. There were many unknown due to the extent of damage to the old crock sewer line from the house to the street. They were able to line part of the sewer which eliminated having to dig up my sidewalk, but the concrete Street and the front yard had to be excavated.

They kept me well informed as things progressed. All the workers were very skilled and professional, and answering any questions that I had. It became apparent that there were many problems due to the age of the sewer line (over 100 years old). I observed the whole process and was able to see where the problems were. The equipment, tools and machinery were state-of-the-art. Everyone in the company that I had contact with from the owner to the secretary to the many different workers were very nice, very professional and did their job well. I highly recommend them.

I had some emergency services needed done on the coldest day of the year. I expected them to be completely booked solid with other people who had burst pipes and issues related to the cold. They showed up really close to the time they scheduled, which thrilled me. I knew that probably was hard with all the calls they were getting for other people in my same situation.

Rich, my service guy, did an excellent job and took extreme car to not make a bigger mess than what he already found. I was so pleased with the work he did and his demeanor that I hired him to do some additional work for me that I had been meaning to take care of.

The pricing was pretty fair and I think for the quality I got it was worth while.

Great thanks guys!

Excellent service ! Very professional !

Mark is awesome and did a professional job. Would totally use him again.

Gary and his team are top notch and I recommend them to everyone!

This company is professional, reliable and they get the job done. Highly recommended!

CALL SOMEONE ELSE !!! My home warranty company called these "professionals" its been over a month and my toilet is still running, the piece that they ordered, they said it would take a week to come and over a month for the piece to come in I had to call them to see if it was in ! Was told i was going to get a call to schedule the appointment to come back out to my house two weeks later still no call ! Every time i talk to this man on the phone he is extremely rude and unprofessional !!!! CALL A DIFFERENT COMPANY !!!!!!!!!!!!

They did a great job at reasonable prices, and they're nice to the annoying cats! After they updated our dryer fixtures, we had them back to do the kitchen, and now our furnace!

The best customer service I have ever received. Gary and the guys helped me out in a friendly and timely manner. I would recommend these guys to anyone.

Wayne was very helpful in directing me to a solution for my tankless water heater. I highly recommend Professional Plumbing & Heating Co.

Gary and his team are eager to please the customer. Use them for issues at both my work and at my home. Quick to resolve any issues.

Called to arrange for an estimate, was told that someone would come out and take a look early in the week, no one showed up or gave any explaination and/or correspondence - just left me hanging. Must not want my business.

These are the most inefficient, disrespectful, unorganized and forgetful group of plumbers in Pittsburgh. If they show up, you may get an hour or two of solid work from them. Otherwise, they are the least professional plumbing bunch that I’ve met in all of my work and construction experience. Almost everything they installed or repaired is unfinished or leaking. Did I mention they have no concept of time management?

Very professional. Explained everything to me before he began dismantling the sink.

I have known Gary for almost 50 years. they have done numerous jobs for me at home and at work. I would highly recommend them for any plumbing and heating job.

I’ve dealt with these guys for over 25 years! Amazing family to use for your plumbing needs!

Prompt, professional, and polite! Adam fixed the problem and cleaned up so you couldn’t tell he was there. No more looking for a reputable plumber: Professional P&H will be our go-to company.

No phone call back after more than 24 hours. Unprofessional and we won't be using your service again.

The guys were nice and the job got done quickly.