Plumbing reviews in Chattanooga, Tennessee

My husband and I used Master Plumbing of Tennessee for our broken water heater after an awful, awful experience with another water heater company last December. The other company left us with no options due to the placement of our water heater (next to washer/dryer in a small closet) and essentially told us that there was no way to fix it. We felt completely hopeless after our experience with them and tried calling around to see if any company would be able to help us.

Master plumbing of Tennessee was very, very responsive and helpful! The receptionist on the phone assured me that they would do their best and would not leave me without any help as the other company did. Glenn came to our house immediately and worked tirelessly to help us fix our water heater! We explained the situation and he was able to help us move the washer/dryer, fix the water heater, and replace the washer/dryer. Glenn stayed with us for hours to resolve our issue. We felt as though he knew how desperate we were and worked to help ease our anxiety and fears. We are eternally grateful to have come across a company that is fair, hardworking, and CARES about the customer enough to go the extra mile.

We recommend this company a MILLION times over! The service goes ABOVE AND BEYOND and we can't rave about them enough.

First time customer and I am very pleased with the all around service provided. Even though the original quote did end up increasing due to unavoidable necessary repairs, Nathan did his best to repair what was existing. He did a great job to finish timely and patiently walked me through all repairs and ensured that I was 100% satisfied before leaving. I appreciated that he took the time to listen and explain all options for the additional repairs and I did not feel pressured when making final decisions. We now have all issues fixed and I feel confident that his quality workmanship will last years. I would definitely recommend Master Plumbing of Tennessee because of their responsiveness, reliability, professionalism, pricing, quality of work, friendliness and great customer service. Thank you again, Nathan, for helping fix our plumbing issues correctly.

Discovered I had a leaky toilet so I decided to call around different plumbers to for price quotes. I wanted to remove the old toilet and install a new one in its place. After calling around and getting different pricing’s I decided to go with Master Plumbing and I’m so glad I did. I spoke with Jennifer who setup the appointment and got me the quote. She was super friendly and kind throughout the entire conversation. Glenn who came out to install the new toilet was great as well. He was very friendly and was willing to go out of his way to make sure the job was done correctly. From my experience this is why I love dealing with family own businesses. Thank you Master Plumbing for the great experience and hard work.

Glenn and his team went above and beyond. They had to replace my septic system and made my yard/lawn better than it was before they arrived. The whole lawn is level, and any/all rocks they dug up while fixing my system were removed so they wouldn't hinder my mowing/etc. I will be calling his team in the future for any/all of my plumbing needs.

Glenn, came out to our home after having us wait all day for repairs.(he came out at 8:57pm) shine his flashlight down our drain pipes and said water is moving, I don't know why I'm here. He then left but told our warranty company that he unclogged our pipes (by snaking the drain) (he didn't). Worse customer service ever, very rude and unprofessional. He was cursing when pulled up. If I could give negative stars I would. Please do Not use them.

So impressed and thankful for the hard work Glen and Henry did to fix a problem left by another previous company. The problem had been progressively getting worse until it literally spilled out into the floor. They worked all day explaining and showing me what they were doing each step of the way and reasonably priced. Jennifer, in the office, took good care of working with me and the warranty company. I simply can’t say enough good things about them.

Warranty company sent this company to check on repair. They had my husband write check in the worker's name and not the company. When I called about how unprofessional that was and I did not want to be a part of anything unscrupulous, Jennifer ranted so I hung up on her. She then called my husband and ranted, cried and ranted some more. She told warranty company that the check was cancelled but it had already cleared my bank account. We requested a new company through our warranty plan and Jennifer put a report in saying no work was necessary. I will avoid this company in future.

Chris arrived on time and was very knowledgeable, honest and professional. Excellent service and great pricing. I highly recommend Piper's Plumbing.

I selected Piper's as they were local and had great references published. I was not disappointed in any respect. Chris' initial response was quick and informative. He willingly worked with me for some up-front info I desired, as I had never needed plumbing service before. The visit was timely even though I had no emergency. Chris quickly assessed my needs and got to it. His knowledge, work ethics, abilities and professionalism were all A++. I fully recommend Piper's Plumbing services and will continue to use them for my future needs.

Piper’s Plumbing is the best!!! Super knowledgeable and professional!!

After having years of plumbing issues, I was sent in the direction of Piper's. I received a quick response for an estimate that was competitive and professional. Many questions that I had were answered with assurance and information that I had been looking for.
Ian and Chris showed promptly at the time agreed upon. They worked independently and as a team to bring the whole job together. Experience and professional actions helped me feel more secure that the right choice was made to bring Piper's into our home.
Each day that goes by without an issue lets me know that if I need or anyone that asks needs plumbing repairs my recommendation is to call Piper's Plumbing. You won't regret it.

Ian Haas has been an absolute lifesaver for our home projects. He’s helped us on multiple occasions with bathroom and plumbing renovations, and recently installed water circulators so we can enjoy instant hot water on demand—which has completely changed our daily comfort. He’s professional, reliable, and clearly takes pride in doing things the right way. Everything was done efficiently, cleanly, and with great attention to detail. We’re so grateful for his expertise and wouldn’t hesitate to call him again or recommend him to others.

Prompt service for a sump pump replacement

Timely Response and work with replacing a sump pump underneath an Elevator!

Excellent ,

Good service, by crew!

Amazing service & gets the job done right!

Great service at a fair price, would highly recommend!

Great response time, service and pricing!

Chris is knowledgeable and hard working. I highly recommend!

Chris can on time and immediately fixed the problem.