Plumbing reviews in Chattanooga, Tennessee

When a pipe burst in our parking lot over a holiday weekend, it shut down our entire office complex of businesses and restaurants. We were in a true emergency, and every other plumbing company we called was either unavailable or unwilling to help—except South East Total Service.

Gino, Robert, and the entire team stepped up when we needed them most. Their communication was excellent from start to finish, and their professionalism was truly above and beyond. Even on a holiday weekend—and working well into the evening—they located the leak quickly and repaired it with minimal disruption and minimal damage to the parking lot.

Thanks to their fast, skilled work, we were back up and running in less than 24 hours. I couldn’t recommend South East Total Service more highly. Their dedication, expertise, and superior customer service absolutely saved the day!

AWESOME!!! I have used South East Total Service for years. They have replaced the line to my septic system and put a new top on it and they had to replace a main drain pipe for my house , among other things in between. They work hard and do a great job.
They're,also honest and are priced fair. 5 STARS

My water heater had gone bad and I went to Home Depot to get one and they set up everything and scheduled South East (total service) everything plumbing. They sent a young man to my house by the name of Cody. He called me when he was in route. I told him that I was at Home Depot but I should get there a few minutes after him. It was 5 minutes later, but he said not a problem. He arrived at my home at 8:30, and I arrived 5 minutes later. He came introduced himself,looked over the situation and got his game plan together and went to work! He was a very friendly and personable young man. He kept me abreast of what he was doing and he didn’t stop until he completed the job to both his and my satisfaction. I would highly recommend this company and definitely recommend that you ask for Cody‼️I was in the customer service field for 40 years and I retired as a supervisor. He is definitely an employee that I would love to have on my team! And if anyone was going to train my new hires, he would definitely be the one training them. His work is very neat and detailed! See attached picture. I’m a very happy customer and Cody is a great plumber!

My landlord ordered a hot water heater and I was contacted to schedule installation. I was scheduled for a slot of 1-4 p on Thursday 1/8. I receive a call day of as expected to let me know the tech was finishing up his job in Dalton and would be headed to me, reaching me by 3:30. Well , that time came and passed. I waited until 4:30,to call. I was told by the lady he would be here in 30, as he got caught in traffic and had to go get the water heater. Well, 30 minutes passed. I called and the office had closed I was answered by the after hours tech. He was very nice and checked to see if I was on a call list. Nope. He called dispatch and then called me back and said there was a miscommunication and I would get my water heater today. The tech showed up a little after 6. He was very nice and apologetic but it wasn’t his fault. After he gets everything going, he has brought the wrong heater. Has to leave and is gone almost an hour. It is now 9:15 pm, my heater is still in progress and I have not had lunch or dinner cause I am waiting on water. This is unprofessional and inexcusable. I have never experienced such horrible scheduling from any company I have ever dealt with. In addition to my evening plans being rescheduled and eventually cancelled, my dogs have been confined to the bedrooms and have not been able to go out. I will not recommend this company to anyone. I usually do not leave bad reviews but this whole experience just took the cake.

Ben did great work for us. He did a complete inspection of our plumbing needs . He gave us a few options and plumbing packages to consider with a breakdown of each option. He was very professional and polite and easy to talk business with. He also made sure we were satisfied when he was finished with his work.

Excellent help. We're able to diagnose, repair, and assist with the issues we had. Highly recommend!!

Excellent service and great prices, Zack came out and fixed my kitchen faucet, He was very professional and explained everything in great detail to me, I will definitely use again.

Julian and Braden did a fantastic job for my father. And they were very patient with my father. Thanks!!!

Braden did an excellent job; very professional; kind and courteous. I would recommend BP Plumbing to anyone!!!

Ben came out to my home for a toilet rebuild today. He was super professional, knowledgeable and super pleasant! He researched the issue and presented me with various options to resolve the issue. I didn’t feel pressured to choose any specific option, I just chose the one that worked for me. I will be using Best Plumber again for my plumbing needs, I can’t recommend them enough!!

I just want to sing my praises for Zack, Braden, and Julian. I would give them 100 stars if I could. They are hard workers and do quality work. I highly recommend them. Best Plumber is now my plumbers. Thank you Zack, Braden, and Julian for taking g such good care of us. They also explained e erythi.g they did.

Ben and Zack tackled our whole home repipe, replaced a water heater, fixed a leaking shower pan along with replacing our leaking service line! It was a huge job but they handled it professionally at a very fair price and in a timely manor. They did everything they could to avoid cutting into much drywall and where cuts were necessary it was clean and easily patchable. Our water bill had tripled so we knew we had an underground leak and with our old galvanized pipes throughout had been dreading the day we would need to replace them. We got all of it done at once and they were really friendly, good people to be around to top it off. 💯% recommend them! Really appreciate the quality work.

Zack and Branden did an excellent job for us! Professional, courteous and quick.

Julian, licensed plumber, repaired a garbage disposal for us. He checked for the issue without utomativally suggesting 'replacement'. Julian also suggested checking water heater, water pressure etc. He did so providing us with maintenance ideas. He is efficient, thorough, certainly knowledgeable and very easy to work with. BP Plumbing and Julian are now our vendor of choice going forward.
Mike H

Julien and Brayden did an excellent job replacing a leaky toilet in our son’s bathroom. They were polite, professional, and took great care of us!

Very Expensive, even their "Veterans Discount". And the toilet leaks now at the bottom where he sealed it back on. I should have had him come back out to fix it but god only knows what that would have cost. I feel they kinda rip off the elderly as well. Make sure you shop around on quotes before call this place.

Julian and Ben were very helpful & informative! Very respectful of my home wearing shoe protectors and cleaning up the area where they worked. Ran several tests to rule out what could be causing the issue with my water heater. Took the time to explain options, process, the work they completed on the first day & asked if I had any questions.

They made the time to come out even though they were booked up. They went above and beyond to make sure that we got running water again. Kindest plumbers I have ever met.

My tech was amazing. Proffessional, courteous, had all of the parts needed, and stayed clean. Kudos! Would reccommend to anyone in the area!

Ashton and Tyler were great. They had great suggestions and ideas but weren't pushy.

Zack came out and did a fantastic job. Looked at everything and took care of my issues in a timely manner and did not make a mess. Great dude and great company.