HVAC reviews in Cleveland, Tennessee

4.6 based on 500 reviews Back to the listing
    5

    Technician was knowledgeable and fast. Explained what he did and why. Discussed the maintenance plan for the future. We have used Air Systems for years and have never been disappointed.

    5

    I called Air Systems Unlimited, when they said they would send a man out within 30 minutes, they were telling the truth. The tech who came out and checked our system out. This tech explained everything he was doing. I did know many things he was talking to me about. I had in my younger days had worked at different hospitals in my life on air conditioning, from roof units, to in the hospital rooms. He was very patient with me, because of how they are made today. I want to say the support and speaking the truth has had me that their are still good company's in America. See I grew up knowing what a hard days work is all about. When growing up a hand shake was all you needed during a business transaction, today it is all together, it isn't only to protect you but the company. Lastly this tech, and speaking the truth and his character, showed me all I needed to know. I am a disable Vietnam Veteran, and I also worked for a Federal service. Some Company's are all about profit, this one isn't. I picked this one because I don't think but know if I need help this is the company I will always call up for help.

    5

    They came out same day, trustworthy and reasonably priced. Tony the technician was very professional and knew instantly what the issues was (as the original company who installed the unit couldn’t figure it out). Super happy with professionalism from the office to service from Technician...definitely recommend!

    5

    Taylor came out on a Saturday when our heating went out on the coldest day of the year. He got to the house within the time frame provided. Taylor was very helpful and honest, he fixed our heating system and helped us with the distribution of the air in the house. Very grateful for a good company that is trustworthy.

    5

    Our experience with AirSystems Unlimited was unbelievable. Their service and promptness was above and beyond any company we have ever dealt with. Their office staff and service technicians were very professional and very above board. They were prompt, professional and very courteous with their service and expertise.
    We would highly recommend this company to all of our friends and family.

    5

    Chris was our technician and he was great. He quickly diagnosed our A/C problem and explained in detail what would be required to fix it. He then carefully did the work required to fix our problem. Our unit is now running great! Thanks for a great job. I plan to use AirSystems Unlimited under their annual maintenance plan for maintaining our 2 units.

    5

    Taylor was extremely helpful in explaining how my 2-zone control system works when I thought I had a problem in the extreme cold (<10 degrees). His thorough explanation alleviated my concerns and also explained the noises and HVAC behavior I didn't understand. He also did a check of the system and removed the ice from the unit outside while he was here. All good. Thanks Taylor!

    5

    We just had an amazing experience with two very courteous and qualified technicians from AirSystems Unlimited.
    They were very thorough and carefully worked until they found the problem with our heat and air system.
    We are satisfied with their service and fairness in what they charge.
    Used other companies in the past but are now switching to AirSystems Unlimited for our heat and air needs in the future.
    We highly recommend them to anyone

    5

    Zach has been our tech for the last year+ and has always been helpful, quick, kind and efficient. Super happy to have him service our units

    5

    Zach text he was on the way. On time and efficient. He performed spring start up service. Very thorough and communicate well. Very pleased with AIr Systems professional support.

    5

    As usual , the experience with this service call has been excellent. Air systems as a service company is very professional, and I appreciate the prompt and on time service they deliver. All their technicians are very courteous and seem to be very knowledgeable in their expertise. The technician Tony has made several calls to my home and always been very courteous and professional and knowledgeable, and if possible when it comes time for my fault service I would like to have him return to conduct my service,it is comforting to know that we have a company like air systems in our local area to depend on.

    5

    We have a warranty through our home builder, but every time we’ve had to contact Airsystems, they’ve been polite, thorough and helpful. They’re also punctual, unlike other companies we’ve dealt with. They take their time examining and correcting any complaints, yet also don’t waste our time. They’re very efficient. When they enter your home they are respectful as well.

    5

    Zack was here yesterday am for routine spring maintenance. He was courteous, friendly and professional. A very nice young man. Did his job and then helped me clean the metal grate that covers the filters. I appreciated his kind attitude. In the 10 years that I have been using Air Systems the people that have come for service at my home have all been very similar and I will continue to use them for this very reason. Thank you Air Systems for choosing to hire such qualified and nice people to represent your business.

    1

    The service tech did a great job. Knowledgable, polite and professional and found problem right away. (He's a 5 star) The company however charged me $70+ to "diagnose" the problem which was a bad switch. (costs 20 to 40 bucks online) He didn't have one and said the company would be back in touch. They were and they want another $285 to replace it. Why so much? Well it seems to replace a $40 switch I also have to pay for: Remainder of parts warranty, and their 30 day warranty on their work. $350 to replace a $40 switch on a 2 year old unit? I don't think so. Needless to say I went with another company.

    5

    Zach does a great job always with a smile

    5

    Was having problems with my. AC making noises.Zach came out , explained the problem and did necessary repairs .He was very polite and knowledgeable . Will most definitely call Air Systems. Unlimited should I have any heating or cooling issues in the future.

    5

    I love it when a service technician enjoys their job. You can always tell when they start the service call and how they work through it. Taylor was smiling and super friendly. Explained everything and what we could expect. Worked fast and verified everything before leaving my home. Technicians like that put you at ease when working on your home.

    5

    Repeated semi-annual maintenance was completed in November. The Technician (Zack) did an excellent job conducting this routine service. I must add that Ashley (office scheduler) was most helpful in arranging dates. We have been a customer of AirSystems Unlimited and have never been disappointed in their quality of service. I would recommend this company above all others and rate them "best of the best". Kudos to all!

    Jim Adams

    5

    Called requesting service for a heat pump that stopped working. Taylor arrived about 45 minutes later. Thoroughly tested my heat pump, made recommendations for replacement parts and explained each step extensively. Very knowledgeable and patient.

    5

    Taylor always does a thorough and top-notch job, whether it's maintenance or repair. He always arrives on time and explains in detail what he has done at the end of the visit. And he always answers any questions I have. I have been using Air Systems for almost 15 years, and they have never failed to serve me well. Highly recommended!

    5

    Taylor and Air Systems Unlimited were amazing. I called upon them to clean and take a look at my fireplace that was having issues. They exceeded my expectations! Taylor answered all my questions, explained my fireplace and what to look for and how to operate it. He was extremely knowledgeable and was careful and thorough. He took all the time necessary to get it up and running and corrected an issue with it. He cleaned the Pilot light thermocouple. He was extremely professional and knowledgeable. I was exceedingly impressed. I will DEFINITELY call on this company for my HVAC and fireplace needs again and I will HIGHLY RECOMMEND this company.