HVAC reviews in Franklin, Tennessee

I used Air Environment in October to install both upstairs and downstairs HVAC systems. The first was the planned complete replacement of an 18 year old still functioning 2nd floor furnace and outside condenser. The original system installed with the house was undersized and I consulted three different vendors for proposals to solve my problem. Gary proposed what I thought was the most sound plan and his price quote was competitive. Additionally I wanted a local Franklin company who I knew would stand behind their work. Gary and his crew installed the new American Standard system (the brand I had requested) professionally and it is working very well. Major upgrades were made to tonnage, ducting size, as well as adding a new cold air return and two new feed vents.

As the upstairs was being done it became apparent that my downstairs 22 year old package unit also needed major repairs. So I decided to have Gary also replace that unit with an American Standard gas/electric package unit. Again, a quick and professional installation at a very competitive price. I price shopped against the big boxes as well as other Franklin HVAC vendors.

As many of my neighbors have been replacing their own units over the past several years, and as each did theirs, I asked both their vendors and the property owners many questions about their product features, costs, etc. So I was a very informed consumer going into this process and felt Gary and his company checked all the important boxes. Professional attitude and work, competitive cost and a real concern that I was happy with his work. I will recommend Air Environment to anyone who asks me and will use Gary for all my future HVAC needs.

Gary and his team at Air Environment were nothing short of amazing. I called for an emergency repair and his team got my HVAC system repaired and cooling like an arctic blast. The Air Environment team was professional and treated me like a friend. I heartily recommend Gary for any HVAC issues you may have!

I have been a long time customer with Air Environment and have been extremely satisfied with their excellent service. They do a biannual spring and fall "tune up", and are always prompt and professional. In addition, I have had both my old central unit and aged duct work replaced by them. The work and installation was top notch for a fair price. Gary is fantastic. Trustworthy and reliable and knows what he is doing. Customer satisfaction is their priority. If you need someone for HVAC service, look no further.

We recently had Air Environment replace our upstairs AC unit. Gary and his team were very nice and polite, and made sure to walk us through the entire process, making sure we understood all that was being done. We didn't feel pressured into any decision. Gary was very helpful and honest with all our questions, and even reworked some vents that were incorrectly installed by the original builders - about $800 worth of corrective work, and he didn't charge us a penny! He also worked with us financially. I highly recommend Air Environment for your HVAC needs.

A++ Excellent customer service and makes every effort to ensure you are satisfied with your heating and air service. Gary is very responsive! He returned my message on New Year's Day and came out the next morning to help me with inspection items that were not directly related to the work he and his crew had completed on my home prior to sale. Gary installed/replaced my HVAC unit and central heat/air system over the course of 4 years and both run fabulously!! A++

Have known Gary and been a loyal customer for YEARS! They provide quick and honest service in an EXTREMELY professional manner! I would HIGHLY recommend Air Environment for your HVAC needs!

SR

Franklin, TN

I have been using Air Environment since 2011, and highly recommend Gary. I cannot say enough good things about him and the service he and Brad provide. Over the years, I have had a handful of issues that require immediate attention and have had Gary at my home at 8 am on a Sunday morning. Recently, I woke up with no heat in my home. I sent Gary a text at 6:30, and he was at my home an hour later, and had me back up and running. I completely trust him with all of my heating and cooling needs.

I recently had to replace both my downstairs and upstairs AC units. I found Gary at Air Environment through recommendations from the Westhaven FB group. I called him and he was very responsive. During his initial visit, he and his team quickly diagnosed the issues and gave me a competitive quote to quickly replace the units. I found Gary and his team professional, honest and fast. Plus, they are all around great guys.
He and his team exceeded my expectations in every area. I highly recommend them!

Since our a/c went out on a Friday, we figured we wouldn't be able to get anyone out until Monday or after. Several neighbors recommended Gary with Air Environment & we're so glad we called him. Gary was very kind & squeezed us in that day (since it was 90 degrees!) and fixed the problem. He and Tony were professional, knowledgeable, and efficient. Can't recommend them enough!

Had a great experience with Gary. AC stopped working and Gary quickly worked us into the schedule. Needed a replacement part and he got creative with a solution to get us up and running while avoiding a potential much more expensive investment in a new unit. Service was above and beyond, and I appreciated the communication and information as we worked toward resolution.

Gary is the only person that works on our HVAC. Responds very promptly and his prices are more than reasonable. Plus, he’s super nice!

Gary just helped me on two of our units. Excellent service. Knowledgeable on all technical details. Most importantly, honest and reasonable. We will use Gary for all our HVAC repairs.

Gary called me right back. . . ON A HOLIDAY! And then came right away. Time from the phone call until work completed was 1 hour and 7 minutes. Are you kidding? We went all weekend without air and they swoop in and save the day! He was honest, tried basic stuff before he opened up the unit, and in the end didn't charge me a ridiculous amount. We are truly grateful.

Air Environment is the absolute best there is. I had Gary install a new unit a few years ago when everyone else said it would be two weeks. It was winter and freezing cold and my elderly mom was visiting. He brought space heaters for us, gave me a fantastic price, and did a great job on the installation. Here it is 10 years later and the Fourth of July. My air went out, called him early this morning and he was here within 2 hours. Again it was a great price for a holiday. This company beats all other companies in Franklin and Nashville. If I could give 10 stars I would. He is the best. Thanks so much Gary

I can’t say enough great things about Gary and the team at Air Environment. We just had our main HVAC package unit replaced after discovering a cracked heat exchanger. Gary came out quickly for an estimate and was back in 3 days with the new unit. Gary and Brad had us up and running in 4 hours and under budget!
He’s replacing another old unit for us next month. Absolute professional, unbelievably caring and considerate and knows his stuff.
Customers for life! Highly recommend!

Gary and his team are far and away the BEST contractors I have ever worked with for any project at my home. Gary is the most communicative, on-time, caring service provider I have ever met. He completely replaced our entire HVAC system and with the heart of a teacher so that every decision we made on the system/specs, etc. was an informed decision. The work itself was a work of art - He is a true craftsman. I cannot recommend him highly enough. There is no one better, seriously.

Gary and Brad at Air Environment Inc are absolutely amazing to work with. They have helped us with a service contract at our home where they have been incredibly responsive, knowledgeable and helpful.
Today they provided a full replacement of a previous "antique" system at our rental property. They provided terrific guidance about options for the equipment that we ultimately had them install and did an amazing job with the installation. What can I say - we love these guys! They do terrific work and they are incredibly nice and professional as well. We highly recommend working with Air Environment, Inc.

We have used Gary and Air Environment, Inc. for years. Our first HVAC unit they replaced literally as it was snowing one year in a matter of a day. We have been in our current house for a few years now and had our unit quit on us overnight. Called Gary on a Sunday morning and he had a new unit installed by noon the next day. Gary is always fairly priced and does amazing work. I have recommended them to multiple people in my family who would tell you the same thing. They are wonderful!

I cannot recommend Greg more highly!! We had a loud sound coming from our heater that was concerning. I text him at 7:30 am...he got back to me immediately...was at my house within 30 mins and its now 10:15 and he has already repaired my unit. I just wish I could find more contractors like him. Friendly, fast, reasonably priced. Super happy customer!

Gary and his team were professional, polite, showed up on time, did great work, and cleaned up after themselves. He gave us an honest opinion of work needed and his price was better than I expected. The previous owners of our house recommended them and we will be using them for years.

Gary and Tony installed a new gas/electric packaged HVAC system at my house today. To say it was an outstanding experience would be a huge understatement. I have NEVER, repeat NEVER, had a contractor give such honest, efficient, friendly and professional service. They went above and beyond to correct installation mistakes that were done by a previous contractor. The whole process was smooth from start to finish. Gary will tell you what you need, show you why and do it all at a very, very fair price. If you need help with any HVAC issues, or just a good tune-up, look no further than Air Environment, Inc. 5 stars rating not high enough. Simply the best!!