HVAC reviews in Franklin, Tennessee

4.8 based on 522 reviews Back to the listing
    5

    This is my second time using Rapid and they'll be my first call going forward. Neal Daniels was punctual, professional, efficient, and we shared a few good laughs. He is the poster child of an excellent tradesman - we need more professionals like Neal. I appreciate him saving my back! Can't recommend Rapid enough.

    5

    He was fast, responsive, and professional. Fixed our heat right away and did a great job!

    5

    Justin did a excellent job repairing and explaining the job done.

    5

    Harley did a quick and efficient replacement of a burst pipe and a clean up of prior repairs. He also provided a clear reason for the work he was doing and pointed out potential future trouble spots. Highly recommend.

    We had Harley back to correct some other problems and potential problems. We feel confident in the repairs and would recommend Harley and Rapid Response to anyone needing plumbing services!

    5

    Jack did an awesome. He did try to over sell or pressure me. Respected my need to think about additional services. He was very knowledgeable and shared that with me

    5

    Great service in water filter installation, technician was caring, shared details and have attitude of educating customers than push for sale.

    5

    Great job by Mike. Enthusiastic & problem solver. There were complicated repiping fix and sort out. He made it look easy. Everyone at the company is 100% involved

    5

    I have needed Rapid Responses services twice now during off hours, and both times they have come out quickly and helped me diagnose and correct issues with my hvac system quickly and at a fair price. Jay especially was highly knowledgable and educational while working quickly. He got my A/C going during brutal heat at a fair price. I can’t recommend them enough.

    5

    Chad came out on very short notice on a Sunday and had us repaired in less than an hour. Excellent service. Thanks!

    5

    Our technician, Vance, was on time, knowledgeable, and fairly priced for the work he did on our A/C system. I will gladly use Rapid Response in the future for all my heating, cooling, and plumbing needs.

    5

    A totally good experience, the employees were very helpful in deciding what was needed and extremely friendly. There work was quick and efficient.

    5

    Excellent service, very knowledgeable technician. Vance was great!

    5

    Trystan did a great job for us…He answered every question I had quickly and with ease…H was knowledgeable and pleasant to talk with…Rapid Response was an excellent choice!

    5

    Vance Watkins was the tech who came to our rescue. It was obvious that he had plenty of HVAC experience. He was attentive to details and thorough in checking out our system.

    5

    Our technician Nick was professional, knowledgeable and explained issue and options. Will definitely use this business again!

    5

    Very friendly technician. And also knowledgeable. Figured out my issue quickly and also did a great job on the repair in a very timely manner. Highly recommend Rapid Response!

    5

    Jeremiah was wonderful. He explained everything to me and gave me several choices on how I could get it done

    5

    Neal provided great plumbing maintenance services. He was also available with in a 24 hour time period to provide service. Their customer service provides quick response. Cost wise, I have not compared other contractors, but they seem reasonable.

    5

    Nick did a tremendous job servicing our HVAC systems today. Very knowledgeable and professional.

    5

    We’ve used Rapid Response for several HVAC services and have always had a great experience. Justin has been our tech a few times now, and he’s fantastic - professional, knowledgeable, and takes the time to explain everything clearly. We really appreciate his thorough work and friendly attitude. Highly recommend!

    5

    Technician was very friendly and knowledgeable about the job. I like that u get a 3 year warranty on work done. Would use this company again.