HVAC reviews in Memphis, Tennessee

They had very fair pricing and were friendly. I will definitely use them again. A lot of other companies try to make a week salary on one job but these guys were reasonable.

Are u open on Saturday?Stop by and there was vehicle outside but nobody came to the door to help me!!!

Friendly, competent technicians. They go out of their way to save you money. A fair and honest company.

Tech took his time and did find one very small issue. Not really sure why ac that is a yr old quit working for 1 day.

I find Cannon Brothers to be easy to deal with, everyone is personable, professional and reliable. They perform the work that is necessary and/or requested; they don't try to sell you. Recommend

Ed from Cannon Bros AC & Heat knew exactly how to fix our issue. We turned on the AC for the first time and smelled gas from the vents, which was very alarming. Cannon Bros sent someone out same-day to check it out and within 5 minutes, Ed (who was friendly and professional) found the source of the issue and fixed it. Appreciate the team sending someone out quickly and resolving it!

We just recently had to replace two heating and air systems in our home and we were very pleased with the job that Cannon Brothers did for us. They were very professional, had a fair price, and very good product choices.

The team at Cannon Brothers is excellent. They work with, understand your issue and try to get service man out ASAP.. They are honest, considerate, and respectful.. most trustworthy Love Lisa and all the ladies who answer phone highly recommend

They were recommended by a friend who had used them for years. My ductwork was destroyed when a raccoon got in my attic. Their bid was considerably lower than the other firms. I checked their work and researched how ductwork should be installed. They exceed my expectations. I recommended them to someone in my church and Cannon’s price for a new unit was below their other bids and they got the top of the line brand unit. I also had them come out to fix a problem with my cold air returns not covered by my home warranty. They charged me less than the technician who was there wanted to charge for half the repairs they made.

I called Wednesday morning and was told they were full and could not get to us, but they ended up calling my husband to say a tech was on the way. The tech, I think his name was Brian, was very nice and professional. He fixed the problem in no time and at a much cheaper price than another HVAC company quoted me. I would highly recommend calling Cannon Bros before any other HVAC company!

I had a bad experience with Conway Services trying to capitalize on R22 no longer being manufactured. Cannon Bros was honest and fair. Brian the tech was excellent! It's nice to know some businesses still operate with honesty and integrity.

We are very pleased with the "top-notch" technicians who have worked on our heating/a.c. unit for the past several years. They are very professional and respond quickly-even though we reside an hour from their shop. Glad that we saw their TV commercial and gave them a phone call. Their company motto states, "Your comfort is our passion" and they truly live up to that.

Cannon was professional and a good value. Another company quoted me nearly $4,000 more to install new heat/air units. Techs were on time and installed correctly the FIRST time.

We called Cannon to look at our A/C unit which wasn't blowing cold 1 day after having a horrible experience with Smith Mechanical, who never opened the unit but told us compressor needed to be replaced, and it would cost 3 times online quotes.
Barry from Cannon was polite, thorough, and fixed our problem (capacitor and low freon) in the same day.
We will definitely be a return customer.

I have used Cannon Brothers for several years and really liked the professionalism of Brian. Unfortunately, today I didn't get Brian.
I did get a tech completely shrouded in cigarette smoke, and I got to see his entire bottom.
The first thing he did when I showed him the HVAC units, was to break the cutoff switch on the wall, and then tell me "I can come out after working hours to fix that for $100." I declined, and I'm not sure he is a licensed electrician.
This visit I was charged $110. " just for (him) knocking on my door" (that's what he told me) and another $110 for the 1 hour he was here. That time also included him walking around to look at my poultry as well as him using my bathroom (he offered to use a tree!) I was never charged before for "drive time".
I called the office to ask about this seemingly, double charge, and was told "the service charge includes 1 hour of work, and the second charge was for his drive time from another job in Arlington". Arlington is 18 minutes (11 miles from my home off highway 14). After speaking with Melissa, she got a man on the phone who said "Jennifer, it is what it is. His time is valuable, and the truck costs money to run. Good bye."

Great service. They really helped us out on our crawlspace encapsulation.
We have an older system and the remodel guys (not Cannon Bros) took out more ducting than was anticipated. Conner and guys were more than helpful in getting us back up and operational.
They were very professional and kept us informed throughout the project.
As a follow up our blower unit went out not long after the project was wrpped up.
Cannon Bros. again came to our rescuse.
Well done guys.
Thank you!!!!

Called for maintenance. Need service every year after. Called today. Tech asked me to quit blowing up his phone. I never had problems until I called them for a check-up! And I bought the unit from them Buyer beware.

So you've tried the rest? Time to switch to the Best! For years I used the "other guys" in town. I'm so glad I switched over to Cannon Brothers, their experience, professionalism and courtesy is top notch. Brian and Kyle were fantastic and thorough. Highly Recommended!

The service was good. I appreciated not being pressured with me being told that I needed this that and the other. I was given advise though but not to the point that I needed to go right out and purchase there products to replace.

Overall, a good experience. We had a couple of issues along the way... some with the installation process and some with the inspection after the installation. In the end, Connor and the other folks at Cannon Bros took care of all the issues in a timely manner. Would we use them again...yes.

Company ad quote - 'Your comfort is our passion' This company needs to rethink that statement. Truly! I had recommendations to use this company for preventive maintenance and possible repairs, etc. They were happy to take my money ($320.00 +) for 1 yr preventive maintenance in the mid-May and come check/perform that service. 2 weeks after, my AC was out and the receptionist was less than helpful or professional when I called to request a tech to come check it. I was told it would be at least 3 days before someone could be sent. That repair was luckily made before the height of Memphis' hottest summer on record. Fast forward to July 4th...I called the contact number and left a message. The on call tech called about 2 hrs later and stated he would not be able to make it to my area that day, his schedule was full for the day. Totally understandable being a 3 day weekend. He stated he would let the office know I needed service the next day, Tuesday, 7/5. I contacted Cannon Brothers office on 7/5 and asked for status. The same receptionist from late May stated the earliest date to get someone out would be 7/11 or 7/12.....7 days after I submitted a service request. THAT'S UNACCEPTABLE! Desperate....I called another A/C company referred by a friend and that company made repairs the next morning, 7/6 by 10:00 a.m. Clearly, Cannon Brothers is short staffed and can't handle routine requests for a typical customer base, but they are happy to take your money for preventive maintenance. I can say the technician that came to my house in late May was very nice and professional. I didn't have any issues with him. The receptionist was extemely rude and felt it necessary to explain her difficult day, all the complaining she was having to listen to. Needless to say, I'll never call Cannon Brothers, Inc for service and I encourage anyone reading this review to do the same!