Plumbing reviews in Arlington, Texas
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Great experience! David came out in just 2 hours to unclog the line. Extremely nice & efficient. Got the job done! Thanks Direct Source Plumbing!
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Dave diagnosed our foundation leak and had a crew tunnel under the edge of our home and facilitate him being able to run new lines and restore our hot water. He did excellent work at a very reasonable price. I would recommend him for any plumbing repairs.
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I called Direct Source Plumbing and right away I was impressed by the service over the phone. I felt very comfortable knowing that I was going to receive good service. I was searching for a plumber that I felt would give me a fair price and quality service. I took a chance and scheduled an appointment and Wes called within the hour. I must say they delivered. My quote was fair and we also received valuable information in maintaining our drains. Wes was patient and very knowledgeable about his job. I will definitely contact Direct Plumbing again and refer them to friends/neighbors. Thank you Wes and David
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For all your pluming needs Direct Source Plumbing is the company to call. They take their time to diagnose the issue to make sure you get taken care of. They will not over charge you and they WILL get the job done!! Look how they repaired this huge issue with our sewerage line. Yes that is a cable that the cable company ran through our property. Thank you Direct Source Plumbing for everything!!
Raquel Leiker -
City confirmed a leak on my side of the water main. I had a great experience with Direct Source Plumbing when I had a water heater replaced last year, so I called them again. I called just before 5 p.m. and a courteous person answered the phone. I was able to get scheduled immediately the next day. Tyler arrived ready to work. It took some digging to isolate the leak due to the highly saturated dirt and clay, but he found it in about 30 minutes. After getting the proper parts, he not only solved the water leak but explained every aspect of what he was doing. I am spoiled by the kind of service I receive from this company. I will continue to use and recommend Direct Source Plumbing.
Dwayne Allman, very satisfied customer -
David is the absolute best! Cannot recommend a better plumbing professional. He is very quick and efficient and the work he completes is impeccable.
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In a panic called Direct Source Plumbing. Amie was able to fit me in quickly which of course was an emergency with water flowing out of my wall. Yes I was able to turn off the valve but being the weekend needed water. Tyler came out, on time, explain my situation and fixed it quickly. I feel their prices are extremely extremely fair!! I would highly recommend this company and ask for Tyler. Great Christian company and employees
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I've used these guys 3 different times and have found them to be extremely professional reliable. I have worked with dishonorable plumbers in the past and these guys are not that. Tyler has been here 2 time and I found him to be extremely knowledgeable, professional and kind. The 1st time he was here was to fix my daughter's bathtub faucet. As a father himself, he asked if i would like him to adjust the water temperature governor on that faucet so that the temperature would not reach a level to burn my children in case they were messing around with the handle. I appreciated the consideration. Also, Amie who is the receptionist has always been very polite and on top of things.
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I love Direct Source Plumbing.
Have used them for years for various plumbing/water heater projects. David is very professional and efficient and he has always done a great job. Calls are returned on a timely manner and appointments are prompt. I highly recommend Direct Source Plumbing! -
As a woman, reaching out to places such as plumbing at where I don’t know much about it, I can say that from the time of the phone call to David arriving at my home to work on my toilet. Everything was exceptional. There was no haggling on the phone clear communication and prompt service right away.
David arrived and was professional and courteous and very informative about what needed to be done. I highly recommend using this plumbing service. They were number one in the organic search. And surely did not disappoint. -
To say that we HIGHLY RECOMMEND Direct Source Plumbing is not saying enough about Direct Source Plumbing. David is a HERO! Ya'll, no other plumbing companies have listened and cared enough to get our drain completely cleared and functioning. It sounds simple, but it was near impossible! David has expertise that is unmatched, especially understanding older homes. He did not rush us during our appointment and thoroughly explained options that we've never heard from past companies who ripped us off. We all know how hard it is to find a contractor worthy of referring, well here you are. Top notch. Thank you David and Direct Source Plumbing for improving our quality of life!
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Direct Source Plumbing was very prompt in returning my call and got me set up for an appointment the very next morning. Wes the technician called me to let me know he was on his way; very polite and professional. He was able to get the corroded bolt off my water heater and replace it and the hose with a new one. It was working in no time! Such a relief to have it fixed without having to replace the whole thing. Definitely recommend this company.
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Expert level plumbing services. We had a rocking/leaking toilet which turned out to be an offset flange issue. David gave us a less invasive option to fix it after another company wanted to unnecessarily dig under the house. Happy with the results and the price was right. Thank you for a job well done and also for the business card magnet. It's a great feeling knowing we have a trusted professional we can call for any future plumbing needs.
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Arrived within the hour, cleared roots and septic line within 20 min. Military discount, and within 30 min he was on his way. Quick, easy, and friendly I highly recommend and will use again.
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If there is more than five, I will give him more than five he’s a friendly gentleman a very nice easy-going person
He’s such an honest, very honest and he is an awesome fixer to all the problem. That’s related to plumbing. He does not lie and scam. He’s such a wonderful, wonderful wonderful guy. God bless his heart. -
David was professional and courteous. He fixed our drainage problems right away. Will definitely call again for any future work.
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It was a pleasure to have David work on our kitchen and bathroom plumbing. He was prompt, professional and very thorough. Wonderfully pleasant attitude!
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G and L Webber
We so appreciate Direct Source Plumbing with David and staff. We have used Direct Source Plumbing several years for our plumbing needs. It is a blessing to have someone you can count on be professional and courteous in your home for service and repairs. We have experienced that the job is always done with integrity
Thank You -
David was a joy to work with. He was communicative, on time, and had a fair price. Everything was completed quickly and he is very knowledgeable about his trade.
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Update: No 24hr emergency service. They replaced a cracked pipe (on a Friday around 6pm), 23 hours later that pipe cracked, but it was just after 5pm on a Saturday so no one was answering the phone or returning messages. Found a round-about way to get ahold of someone, no one could come out until Sunday, no time given. It was Sunday afternoon we gave up and asked for a refund (they did refund our almost $700 repair fee which is why there are 2 stars instead of 1, the poor guy we called also answered his phone each time, so that was appreciated). Our uncle (who works during the week, has a family to care for and lives over an hour away) came out and replaced the cracked pipe Sunday evening, so we wouldn't have to go without running water for a second night.
In the photo is the cracked pipe our uncle removed.
First "use": Wes came out and ended up recommending a landscape/irrigation company to try to save us some money. Good customer service, free estimate! -
It was a great experience. I called and explained the problem. He came out the next day and did a clean out. I paid exactly what he quoted me. He was kind and very professional.