HVAC reviews in Austin, Texas

Super friendly staff, quick to arrive and assess my air conditioning problem. Made an appointment for a new unit and the staff showed up on time and were very knowledgeable. Great prep work for my floors and furniture so as not to damage or get dirty. Everything is working great. Highly recommend.

AJ was incredible! Plumbing is not in my wheelhouse but he made a complicated set of issues easy to understand and offered several options for repair to work with my budget. He was thorough and efficient and I couldn’t be happier. I’ll be using SALT from now on for all my plumbing, HVAC and electrical needs!

Recently experienced some electrical issues in my home. I checked my breaker box and one breaker was tripped. It wouldn't reset so I called SALT. They promptly dispatched an electrician (Enzo M) to diagnose the problem. When he arrived, he spent about 20 minutes assessing the situation and concluded it was a problem with City of Austin transformer. I called the city and they took care of the problem (the neutral was down so we were getting 240 volts instead of 120 to our outlets). Big save by Enzo. Both Enzo and SALT were very professional and genuinely concerned. Kudos for a job well done. BTW, this was all done on a Saturday night starting at 5:45.

Our lead technician, Marcos, was extraordinarily professional, and I really appreciated his dogged persistence. Other electrical work was completely without issue. Overall, the whole team was super friendly and fantastic.

Special shoutout to Austin Potter for putting in the effort to finally solve a very tricky interior LED lighting issue.

I had an electric service appointment today with Enzo Maciel from SALT Plumbing Air & Electric, and I’m genuinely impressed. From the moment he arrived, Enzo was professional, punctual, and incredibly courteous. He took time to listen to my concerns, walked me through what he was checking, and explained everything in clear, simple terms—no jargon, no pressure. He treated my home with care, worked efficiently, and made sure everything was safe and tidy before he left. The level of customer service and attention to detail Enzo showed made the whole experience stress-free. If you need electrical work done, ask for Enzo—you’ll be in excellent hands!

Christian and Spencer were top notch from start to finish. They were super knoledgable and shared some great info with my as a homeowner. Salt delivered a 5 star service. Thank guys.

Had an emergency issue Halloween night and Marcos was able to get out quickly and solve the problem. He was friendly, very knowledgeable, and just an all around great guy. I would definitely recommend SALT and will use them again.

Estimate was 5k+ to replace the blower motor. I paid Woods ~1300 and they didn't even charge me to come out for a second opinion! I can't stand businesses that use Christianity to bolster business and then act shady! From my experience, that is Salt!

I'm not sure if Matt at Salt was charging me the pink and purple tax, but they wanted to charge me 2k for a motor that I ultimately paid $900 for and then 3k+ for labor--which was ~1 hour with Marshall from Woods. I was also told that it might take days to get the motor. Marshall at Woods got the motor in 30 minutes and had it installed in an hour.

Thank goodness for the internet to let me know they were literally trying to rob me and that, at max, I should pay no more than 2k total and for my friend that recommended WOODS (my new go to AC guys, and the only company I trust out of the 4 I've tried).

Edit: I had to ask 3 times what they were charging me for the motor, after getting the run around about what some motors can cost.

Ross was extremely knowledgeable, courteous, and efficient about getting the hvac maintenance done. From the beginning of the appointment he was unbelievably focused on delivering the best customer focused delighted experience. He took amazing care in explaining everything and made us feel at ease. Well done Ross!!!

Regan and Brandon were able to get to our house really fast, did an amazing job, explained everything to where we could understand it, and did not pressure us into anything. We will continue to use Salt for our electrical issues!

Charged $90 for a ~$2500 quote to replace a $15 flush valve in a $250 builder-grade toilet. <1 hr job. Recommended replacing for ~$5000+.

Had a great experience with SALT on an electrical issue. Itzel was incredibly knowledgable and efficient. She diagnosed our issue and replaced a very complicated SMART ceiling fan in just a few hours while conducting a whole home electrical review pointing out a few things we could fix or update to make our home safer. Highly Recommend!

Marcus and his associate have come 3 times before and he performed his job efficiently. The electrical work ranged from fixing my EV charging unit, inspecting 2 old electrical boxes and installing a new box for a high hanging spot light. He also disconnected old switches and put new ones in the circuit box, connected 2 other spot lights that had fallen from 2 bad freezer. SALT senda out very professional service people. Feel confident if you decide to use them!

They deserve zero stars!! Do NOT HIRE for anything to do with a water softner system. Their tech tried to tell my mom she needed a whole new system for the house and that are existing system had never been plumbed correctly. As soon as I called him out on his lies, he took off. He didn't realize the unit had worked for us just fine in the past until a storm came through with a power outage and did something to the programming. I told him this he got really anxious and left. He then claimed he had been recording everything. Now I have nothing to hide, but it is illegal for a service technician from a company to record anything in a client's home without letting them know they are being recorded. Wonder how many other customers have had their privacy violated!!! God knows and he keeps better track than this shady employee of SALT!! The return of Jesus is coming and people are still behaving like employees of the Devil not Jesus and then trying to pull it in my family's home really not smart God's wrath is no joke. God does not take well to people trying to be deceptive to my family. +♡~spirit Psalms 23

Jason, Levi, and team were very courteous and gave me a lot of good information to make the right choice for my service option. We talked about benefits of all options and potential cons of each as well so I felt like I had all my questions answered, clear cost for the project, and they did an amazing job on the project in a quick period of time.

Great job Zak McDonald at SALT. Very quick and knew what he was doing. New 4 prong outlet install on ceiling for projector in less than an hour.

Nice job with quick service scheduling next day too. Will work with SALT again.

I’m beyond impressed with SALT. I called today to schedule a tankless water heating flush and learned they also offer HVAC services. It made total sense to sign up for their membership which also included an electrical safety inspection. Itzel & Tony came out a few hours later for the electrical safety inspection and uncovered a concerning safety issue in our breaker box that they were able to expertly resolve along with solving the mystery of the never-ending flickering light we had just disconnected over a year ago. They were incredibly professional, clearly take pride in their work, and cared for our home as if it were their own. SALT is lucky to have these two on their team!

Austin, Spencer and the office staff I spoke with at Salt Electric were super awesome! Everyone was friendly, knowledgable and made tackling the job super smooth and convenient. Austin and Spencer arrived on time, gave me a 30 min heads up call, diagnosed the issue thoroughly, gave me several options to choose from and then completed the work with parts they had on the truck. Easy Peasy! I will definitely use Salt in the future!

Rashad was here to do a electrical check. He was diligent and efficient. He and his partner inspected the whole house quickly and reported mostly good news. The were both very professional and personable.

Replaced outdated and failing sub panel that caused a partial power failure in my home. Christian and crew did an excellent job diagnosing the problem. The following day the panel was replaced quickly and I was back up and running faster than expected. All of the SALT crew were polite and friendly.

Louis showed up right on time and introduced himself. Very polite and respectful young man. He explained what he was going to do and how long it would take. He asked if I had any questions. And then proceeded to get the work done. He was spot on about the timing and the things we would notice. He explained what he did and showed me pictures of the work. I was very impressed with him and his work, as well as Salt Service Co.