Reviews of local pros in Bastrop, Texas

Great service and very knowledgeable! Answered all my questions and methodically looked at what could be causing the issues.

Like many dealing with the aftermath of this latest hard freeze we were able
To get immediate response and appointment with Race. He was extremely knowledgeable, friendly and helpful and we have a plan in place to help with our frozen pipe. Additionally, he is helping with our tankless water heater that is also experiencing issues from the freeze and he replaced our pvc pipes under the sink that were installed improperly from another company! Appreciate the time and expertise that Race provided for us

Waking up to cold water was rough, but we called abd got evrrything fixed same day within just a few hours, including a full part replacement thanks to Drew Ross. Thank you all so much!

Everyone from Mac who gave me an estimate to Justin and Sam who did the install couldn’t be happier with Price, politeness and professionalism by all 3. The new Unit looks and works great. Thanks Reliant.

Great experience, easy to call and setup. Plumber had a lot of knowledge and made a quick assessment.

The Technician let me know when he would arrive. He answered all my questions and was focused on the task of replacing the water heater.

DO NOT OVERPAY THEY CHARGED 6x WHAT ANOTHER PLUMBER DID. ALSO MEMBERSHIP IS A SCAM

Worst experience with a company ever. Months ago Reliant came out to clear a drain for me. Technician was great cleared the drain and sold me on paying $249 for a yearly membership including a water heater drain and sewer line inspection. What sold me was he said minor drain cleaning and clogs would also be covered.

The next day I realize that same drain was still clogged. New tech comes out and says it will be over $300 to clear the clog. I mention the membership. He says the drain clearing is not included. I decline service. I write a bad review and the next business day a manager calls me. He apologizes says the tech was new and needs to be trained up and says that it should have been covered and offers to refund me my membership. Impressed that a company took accountability I kept my membership and took my review down. Fast forward a couple of months and another clogged drain. Another tech comes out $300+ and same thing told not included. I declined service used another plumber who did it for $50.

I have asked to speak with a manager to get my membership refunded countless times over email and over the phone and been told they would reach out same day or next business day. I have still yet to be contacted. See photos attached.

Alan came out on a Tuesday night last minute. He stabilize a dangerous situation. Appreciates veterans! Thank you!

Edward P came and did a quick and easy job of fixing the inner workings of my old Toto toilet. He made good suggestions about what I might need to replace long-term, but fixed the immediate problem. Very knowledgeable and service oriented!

Scheduling was easy and fast. Brett, the technician, helped us diagnose the issue and identify next steps. He was very polite, knowledgeable, and made us feel confident we were in good hands. Thank you for sharing your expertise, Brett!

Were really flexible with day of appointment. Knowledgeable and had all the parts needed on hand to repair what we needed. Will definitely use again for any plumbing concerns. Really appreciate the professionalism and timelines.

Reliant Plumbing has always been there for any plumbing issues we have had. They are quick and efficient. We had a water leak from the cold weather and they came the same day, diagnosed the problem and scheduled it to be fixed the next day. He also was able to bypass the broken pipe so the water could be turned back on. Thank you guys!!!!

We had an emergency plumbing issue come up on a Sunday and Reliant saved us! They sent a plumber out same day. Alex was very knowledgeable and even taught me a ton of stuff I didn’t know. I could not recommend Reliant Plumbing and Alex enough.

I had a major plumbing project that needed to be done (trenching under the house to repair a broken sewer line), and I wanted to get multiple bids. I told Reliant Plumbing on the phone that I already knew what the issue was and that I was only looking for an estimate. They responded quickly and were able to send a crew out the next day, which I appreciated.

When the crew arrived, I again made it clear that I only wanted a bid and was not planning to commit that day, and they seemed fine with that at first. Everything went smoothly until it was time to go over the estimate. Steven worked to get me a bid that was slightly lower than the competition, which I appreciated, but then became very pushy about getting me to accept it. I repeatedly told him I wasn’t ready to commit and wanted to talk it over with my wife. He suggested I call my wife during the appointment so that we could talk about it on the phone, and when I said 'No' he offered to come back by our house the same day to see if I had made a decision. This went on for far too long, and he tried to make me feel guilty for the time he took in making a lower bid and then not accepting it immediately.

Additionally, Steven was not clear that when he was providing financing information, I was being signed up for a Synchrony credit card account. I was very upset when I later received a credit card in the mail with my name on it due to this lack of clear communication.

Alex Maty helped us at our December flood issue at our home, we couldn’t have had better plumber to help us, he came immediately to take care of everything that needed to be done that Sunday evening. He is very knowledgeable, courteous and inspected all plumbing connections up and downstairs, he informed us what had to replaced to give us peace of mind.
Naturally, we wanted him back for any other plumbing issues. Today we had a clogged up sink at our Master bathroom which my husband cleared by the time Alex arrived, so we had him check out both sink underneath to make sure all was safe. He inspected our washer and dryer hook up and the new dishwasher connection which was installed last week. Thanks to Mat, who found an error which the installer needs to correct. He went beyond
our expectations. Thank you Mat and Reliant Plumbing.

minisplit expert. Can figure out any repair on them.

JW is an honest and reliable company; very responsive and easy to work with. Highly recommend!

Professional, dependable and excellent service! Although we only needed 2 minimal items replaced, we appreciated the detailed invoicing for future maintenance needs. Thank you!

Really appreciate the work they did on my LG AC units. Look brand new and work so much better.

Came out to fix my outdoor system not turning on, had the part that went bad in stock on his van and replaced it. Jeff then inspected my system to make sure it was now operating at its full capacity. Thank you for giving us great service!

Fantastic service. arrived on time, very professional during the install. Quality service at a great price