HVAC reviews in Cedar Park, Texas

The job involved replacing an old AC/gas furnace with a heat pump/gas furnace combination and installing a mini-split in the garage/workshop area. Bryan listened to all of the requests I had, did most, talked me out of a couple. This new system will use the heat pump for cooling and heating - up to a point: when outside temperatures are low enough, the system will switch from heat pump to gas furnace in an attempt to use the most energy efficient heat source. The new unit has been keeping the house within my preferred temperature range and is quieter than the old system. Bryan and his team showed up on time, patiently answered any questions. Install went smoothly.

A good first experience with this Company. Emilio the AC Tech was here when they said he would be, was very professional, friendly and got right to work. He was able to fix the problem with my Mini Split AC downstairs, without trying to sell me a whole new system which has been and issue with other AC companies in the past. Fixed a small leak and recharged the unit with refrigerant and it's blowing like an Artic breeze downstairs. He also helped diagnose a problem with my upstairs unit (needs a new evaporator fan) Easy fix if I can find the part. I also appreciate him diagnosing and working on the units even though it's a lesser known brand and other companies never even heard of them -Soleus. He said the owner should be contacting me to help find the part. Again, excellent service. I'm going to put them in my contacts for go to AC issues in the future!

Called Blue Wave when A/C not coming on. Bryan came over that day and was able to fix the problem. Much appreciated in this hot weather! He has always been courteous and professional in the 3 years I've used his services.

I recently had Blue Wave Heating and Air come over to fix our A/C which shut off suddenly. Bryan came over and diagnosed the problem and explained in detail the issue and suggested few friendly tips to help self clean the unit for better functioning, he was very knowledge and did a fantastic job.. plus he even installed a Wifi thermostat.
Looking at the quality of the work and reasonable priced we signed up for the annual maintenance service .
Highly Recommended..

Bryan is the ultimate AC guy! Not only has he helped us when our AC has gone out on a weekend, he is very prompt and fair. He is affordable and very honest! We wouldn’t use anyone else. We have used him probably 10 times throughout the years. I referred him to my aunt who is out of his territory and he was the least expensive for a new AC and took care of her! I’m immunocompromised and he has no issues wearing a mask in our house. He is very respectful! You can’t go wrong with Blue Wave AC and Bryan!

Technician was very professional and respectful. Straight to the point and got my A/C going in a timely manner. I would use them again.

Blue Wave Heating & Cooling is a great company — reliable, friendly, and thorough. The technician who came out was on time, knowledgeable, and made sure everything was running smoothly. I’d definitely use them again and recommend their services.

The technician was very knowledgeable and he explained everything to me. The price was reasonable. Do not be misled by the technicians age he knows his stuff and I trust him to do an excellent job. I would highly recommend him to anyone. From now on this is the only air condition company I will deal with. I feel very blessed to have found them.

Brian is a knowledgeable professional. He is very prompt in his response and accomplishes the job in timely manner.

Blue Wave responded promptly, arrived right on time, took their time to explain everything and most importantly ensured I understood. We have been miserable in the heat, and in under two hours our AC is working and our home is cooling!

Brian was extremely helpful and professional. Highly recommend his service. We were struck by lightning a few months back and our insurance company provided us a terrible quote for our AC fixes. I contacted Brian and he came out late that evening within in a few hours after initially contacting him to fix our issue. Not only did he come out very fast, but he also provided us with a very reasonable quote on fixes compare to competitors. We've had his service a few times after that and every time he's been on time, efficient, and very reasonable with pricing. Highly recommend his service for all AC repair needs.

After receiving a deceivingly alarming bid from another HVAC company (with whom I had a one-year maintenance contract), I got an independent bid from Blue Wave. I paid less than half of the amount that the other company had quoted and received fast, efficient, and honest service and information from Blue Wave. Whereas the other company had indicated that my fan wheels were so encrusted with dust and grime that any delay in cleaning or replacement of the wheels would result in excessive wear and damage to the system, I could see that they were not very dirty at all and cleaning them was helpful, but, by no means urgent.

Blue Wave performed the original inspection and repairs for the house when purchased. The technicians are excellent…very thorough and explain things vey well. Highly recommend them.

This was my 1st experience with Blue Wave. Bryan was on-time for his appointment to diagnose the AC cooling problem. It was too late in the day to get parts, so he sent me a quote the following day. Emilio came with parts and completed the repair as quoted. I am happy with their work and would use them again.

Brian, the owner of Blue Wave, came to my house to give me an estimate after a friend recommended him. She told me that he is quite busy, but that if I could get him he does the best work and is most reasonable as prices go. Whatever the case, I needed my whole HVAC system replaced.
He returned my call, we set up a time for 8 AM a week later, and at 7:50 he pulled into my driveway.
It turned out she was right, his quote was well below the 4 others I’d gotten. Not only that, his manner was exactly the opposite of what one would expect. He just spoke to me like it was two guys discussing heating and air, completely detached from the role of salesman. He didn’t badmouth the competition. He didn’t try to build himself up. He just told me what he could do after about 30 minutes of thoroughly examining my existing unit. After that, he went out to his work truck and worked up 3 options. All in all he was here for more than an hour. By the way, the other quotes I received were in and out in 10 minutes or less.
He came for the install today, was courteous and thoughtful about being in my home, and finished the job in the time he predicted he would.
I recommend him. He’s a little talker and a big do-er, and it’s clear he loves to get to do what he does.

Meticulous work, forthright and honest business exchange, provided expertise that guided us to the best deal, and fallowed through on everything discussed and sold. This is an honest business man that is over qualified, hire him.
We cold called the owner Brian for a new AC unit and install after a google search. He responded immediately and set up with us for a quote at OUR convenience. He did not cut corners from the moment he started working with us, returning even to get the exact right information to provide the best and most accurate quote. He worked with us on rebates we were incentivized by for some potential units, he answered all of our questions and reworked quotes for us until we were satisfied all around we were getting what we needed for the price, nothing is cheap these days and everyone is looking for the best possible deal. He more than helped us at each step of the way and this was not about upselling, it was about providing an honest service and product, when you feel that way doing business it takes all the stress away, especially when making big purchases. Brian and his tech were professional, kind, mindful of our animals and took care with boots and runners to protect our home while working. They came in and did exactly what they said they would do with a one day installation, no issues and stayed after for proper testing of the unit. This company did not cut any corners, they made sure our purchase had all the vital items necessary for installation as AC systems have changed over the years, worked efficiently, are absolutely trust worthy to have working in your home, utilized the latest equipment and was able to test the unit quickly and easily. I can not recommend this company enough, I am so incredibly impressed with both Brian and the company. And you know you are getting old when you start to think an AC unit looks kind of sexy but this thing is amazing and so quiet my cats have claimed it for themselves!

Worst customer experience ever.

We paid for over a year of maintenance and we did not get maintenance one time. WE called to get our filters changed and then we were charged an additional $520 after paying $1,880.. so $2,400.

When we called to speak to someone and explain our situation of running a Salon with heat and the salon being over 80 degrees after the filter was changed and the lady on the phone laughed at us.

We still have not heard from a supervisor nor had our HVAC fixed.

We called iAir Services with an emergency AC failure and Michael came out that afternoon, diagnosed the problem and came the next day and fixed everything. Michael has been completing our twice yearly check ups for several years and we trust him explicitly.

iAir Services has always been very fair and it is obvious they appreciate loyal customers. I am certain if we had called anyone else with an emergency, they would not have been able to immediately respond.

We have been very happy with them and have recommended them to friends in the area. They will be performing all our HIVAC needs in the future.

UPDATED EDIT: Unfortunately I now need to change my rating of this company. At their recommendation we had them install a Remi Halo air purifier into our HVAC plenum last year. We recently found out that it was improperly and poorly installed, causing mold growth in the plenum around the Remi Halo, and throughout our HVAC system. To make it worse, they are refusing to take any responsibility or action to make this right. They are completely unresponsive even though the technician came out and saw the Remi Halo barely attached to the plenum and after we sent them photos and documentation from a mold inspector. Very disappointing. I would not recommend working with this company! I would give them 0 stars if that were possible.

After dealing with numerous HVAC and home air quality issues, iAir Services was fantastic to work with! All of the staff were friendly and knowledgeable and the technician that did the work was so helpful in explaining things my husband and I can do on our own to keep our system running well. I would highly recommend them!

iAir installed a new HVAC system in my house in May of this year. Since installation they have repeatedly have ignored my calls to fix an issue with a vent from their install. Initially they said the noise from the vent would go away, then a tech came out July 2nd and said he needed to order a part. I called back mid July to get an update and got 3 different stories from three different people and then finally was told I needed to wait at least two more weeks. This service at this company is terrible. DO NOT USE. THEY WILL TAKE YOUR MONEY AND IGNORE YOU.

The equipment is great. Outstanding. Saved us money. Shuts off instead of running all day.
They get one star because the installation company only cared about getting it running and getting out. Waterhouse. Used old copper pipes and hoses, wires, thermostat. Used old drain and I had to repair leaks. For 6 grand I should've had the new stuff installed that I paid for.
Impossible to contact. Would not furnish receipt of any kind so I could pay off loan.
Threw it in and disappeared.