HVAC reviews in Cedar Park, Texas

Mike was awesome! Right on time, great attitude and was able to confidently communicate his diagnosis and answered my questions with so much patience. Before leaving, he had an action plan and a follow up appointment booked so it made my life a lot easier. Pretty much as good as it gets, highly recommend!

Call Intelligent Air Services for your AC needs! I cannot state how amazed and impressed I am by Intelligent Air Services! Highly highly recommend! I arrived home late Friday to learn my house was a balmy 80 degrees. I looked and the thermostat was high because I turn it up during the day to 78, but not 80 and it was running. So I have a warranty with American Home Shield which I cannot wait to end – not worth the money. I called to get service and the soonest they could get someone out was Wednesday, but “maybe Thursday.” So I thanked Jesus that the temperatures outside had cooled down from the 100 plus and thought, well maybe I can wait till Wed/Th. But – I decided to call a few other AC co’s and only one called back immediately and sent someone within 2 hours of me calling and did not cost me an arm and a leg. The service technician called me 30 minutes before he arrived to let me know he as on his way. Got here and had it diagnosed and fixed within 30 minutes of arrival and again – did NOT charge me a arm and a leg and all on Saturday! It even started pouring rain on him right at the end and he made sure all was well and still took his time to make sure I was good and squared away! I cannot say enough wonderful things about this Company! I found them via Stroll Magazine too!! Thankful for the awesome people in our community and the awesome locally owned business Intelligent Air Services! Thank You Intelligent Air!

Your salesperson/repairman got my AC up and running quickly. I was surprised at the cost of a new capacitor ($550) especially when the average price to for replacement is $100 - $250. I mentioned I had purchased a new unit from IA in a previous home and paid around $5,000 for the new unit. He said that price for the same unit was now three times that amount. I was very happy to get my AC working again but I don't think I can afford you guys when I need a new unit.

Anyone who has had AC work done knows it can be a time-consuming nightmare. I called yesterday afternoon and my appointment was set for first thing this morning (not a few days or few weeks from now, like with many AC companies.) Michael was on-time, efficient, and got our AC diagnosed and running in no time.
Update: We had an issue with our condensate drain line and iAir responded as they always do: quickly and efficiently. Jesus replaced the broken line, despite the constant harassment from my dogs on the other side of the fence.

Our existing dehumidifier died and the original installing company declared it non-repairable. We got bids from several companies for a replacement, all reasonable, but we selected iAir because they are referred by the Aprilaire site for dehumidifiers. It was a very good choice. They relocated the dehumidifier for better access for servicing, and were able to reuse the existing ductwork and drip pan to save us some money. The work was done quickly and the new dehumidifier quickly dried out our house – just in time for several days of rain and very high outside humidity. We had a small concern with noise, and iAir came out right away to address the issue. They slightly relocated the dehumidifier, which solved the problem, all at no additional cost. Right now the outside humidity is 91 and the inside is a very comfortable 45. I very highly recommend iAir, both for the quality of their work and for their business practices.

We have a newer home in S Austin with two HVAC units covering the main home and the second smaller unit covering the master area. Both are Trane high efficient units. In addition we have an Aprilaire dehumidifier for use as the house has full foam insulation in the attic. It came as a requirement from the builder and sold as a package. The problem in general was that the dehumidifier was on a timer regardless of the necessity of the air conditioning systems. A couple of maintenance calls convinced me something didn't make sense. I contacted Aprilaire for their best dealer in town and they recommended Les, Intelligent Air Services, company. I am surely glad I did. He is very familiar with integrating both units to work together with the Aprilaire dehumidifier so they all collaborate in sync.
We recommended and installed an intelligent Aprilaire controller in the attic with a fancy controller inside the house and now I see what its going on at a touch of a button. Les sent me his best installer Johnny and he went well beyond the job to finish the installation and do a complete update of everything related. Suddenly all makes sense and the individual units talk to each other.
I can't stress enough how good the experience was. I am finally happy with someone who really understands HVACs, and is on our side. To summarize: Outstanding work. Very knowledgeable owner. Pleasure to work with. Highly recommended

The guys were fast, friendly, and professional!! It's nice and cold in my house again ❄️ I really appreciate the individual attention and great customer service that Justin, Dawson, and the one with the beard 🤣🤣 bring !

Michael- the Intelligent Air tech that came to our home to check the AC pressure was great. He was very personable, experienced, and professional. After discussion and considering the issues I declined any intervention at this time. I was glad I had another opinion on the issue and was happy with his report and consultation.

I can't say enough good things about Intelligent Air. They are always responsive, returning messages promptly and arriving on time for appointments. I am on their subscription plan, and for a couple of call, Michael has been my technician, and he's phenomenal. He's really great at explaining whatever the problem is and what has to be done to solve it. He has even helped with figuring out what has to be done now and what can be done later. I really appreciate his honesty and candor. I have never felt that he or Intelligent Air were out to just sell me services that I might not need. I trust Michael and Intelligent Air to do great work and to give me the right advice. If you need HVAC services, you can't go wrong with Intelligent Air--and ask for Michael.

Have used Intelligent Air for over 15 yrs. Never been disappointed with their service. Highly recommended 👌.Oh... I should add.. Michael was the tech that came to the house to take care of our issues. Very personable and professional. Awesome guy! Hope he comes back to do our annual checks.

Intelligent Air has come through after other Austin A/C companies have left me hanging (I've got stories of delays & the wrong parts ordered, but Intelligent Air has never done that). Intelligent Air has excellent technicians. The person who answers on the phone (not sure if she's the office manager or owner) is very pleasant and on top of things. I've used them a few times now. Most recently, my A/C went out on a Friday afternoon. I called, and they were able to schedule a technician who came out Saturday morning & had it fixed within an hour at a very reasonable charge.

Intelligent Air has always been quick to respond with any questions or issues we've had. Recently we've had Michael come to our house for service and each time he's come over he's gone above and beyond. He does a great job explaining everything he's doing as well as make sure everything is 100% operational before he leaves. Unfortunately you don't see that too much anymore, as companies are too focused on being in and out as quickly as possible.

I had Mike Davis at my house due to some of my rooms not cooling or heating the way they should. Not only did he fix our problem. But he walked me room to room showing me the difference in the air flow out of each of the vents. And told me what the problem was but told me how he was going to fix them in a way I was able to understand. He was polite and very helpful. Not only did he fix our issues but he made sure it was done right and the least expensive route. Not only will I be using this company again but I assure you I'm letting everyone know. If you get a chance to call ask for Mr. Davis, He's amazing! Thank you so much.

Intelligent Air replaced my 20-year old HVAC system 3 years ago. I have been very happy with the choice to use them. I have them come every year for preventative maintenance, filters, etc., and have been very pleased with their customer service and professionalism.

I bought a new heat pump AC system from Intelligent Air this summer and had a great experience with the installation. When the condenser unit failed a few months later, I called in and they got me on the schedule for the same day. Mike was at my house within a couple hours, and he went above and beyond to identify the issue and make sure that he could replace the unit for us. He did a great job explaining exactly what had happened, and what he was working on at every step. Everyone I have interacted with from Intelligent Air has been extremely knowledgable and professional, and has helped me to understand my system. I absolutely trust them with my business!

We had an amazing experience with iAir Services! We had been struggling to keep the house cool and comfortable for 2 1/2 years after buying our home, and we were very frustrated. Daniel and LaCounte did a thorough diagnosis of our existing system and quoted us on everything from repairing the current system to completely replacing it. We chose to replace the system. All of the employees who came to do the work were polite, conscientious of keeping the house clean, and hardworking (they put in 12 + hours on the first day!). Les, the owner, stopped by on several occasions to check in on the progress of the job, and after it was all done, gave us a thorough explanation of the system and how to set the thermostats.

Now that it is all done, it's like we live in a different house! The air is comfortable, moving around more, and feels amazing! Throughout the process, Les and LaCounte mentioned that the new units would be much more efficient. We have solar panels and closely monitor our energy usage, and they were right. Our new units use 75% less energy than our old ones and the house feels great.

When making a large purchase such as this, it's important to find a business that does quality work, stands behind their product, and has high expectations of their employees. This company meets all those standards and more. Highly recommended!

Of course our very old AC went out on the hottest day of 2025 (so far)! Scheduling a call with Charlotte was about as easy as easy can get. Micheal called and said he was running AHEAD of schedule and asked if he could come earlier than the appointment. Of course we said yes, he was great.

Explained most likely issues, took a look and had us up and running in no time. One part and no hassles. Also gave me some advice on things we can do to help keep the old system running well.

Guarantee they will be my first call for future needs.

Very honest and great service. I wanted to cool down an area in my house that doesn’t have an attic, originally they send a guy who said we have to do a mini split, which is very expensive. Then the owner came over to assess the situation and came up with a way to wire the duct over through the wall. It saved me from this past crazy summer thanks a lot.

Amazing! We’ve used Intelligent Air for several years now servicing a complicated infrared heating system at the studio and they’ve come through every time with fast, efficient and friendly service. They’ve saved us several times when we needed last minute help fixing something. The technician Mike is especially helpful and adept at figuring out what the problem is and how to fix it. Thanks Intelligent Air!!

I called LaCounte and iAirServices to fix a new install job by another company that went horribly wrong.

They were professional, thorough, detail oriented and fixed everything that was not right with the previous install. They were able to make the temperature 5 to 6 degrees cooler, make everything nice and up to code, and significantly reduce the static pressure.

If you are thinking of getting a new AC call these guys. They pay 100% attention to detail and will make sure it is done right to the specs of manufactures installation guide. There is a major difference between having a single AC technician installing your unit vs and installation crew where people are specialized. You will not have to worry about your install being done correctly.

They might be a tad bit more expensive, but I assure you that investment will go a long way in having your unit installed correctly and having ZERO corners cut.

We scheduled and they came out did the following (and probably more) :

1) Increase the return plenum for proper rebound zone.
2) Increase the supply plenum from 4' with a terrible workman ship to 8' with something picture worthy. Note: having a larger supply plenum is important part of duct design and helps with air flow.
3) Increase a return duct size to get appropriate return air,
4) Straighten existing duct work to remove restrictions.
5) Install furnace and evaporator coil per instructions. This is where they fixed specifically what the instructions said not to do which was done incorrectly by original installer.
6) Fix the electrical wiring outside to meet code.
7) Fixed the low voltage wiring to the outside unit that had the protective insulation worn off. This probably saved me an electrical short and thousands of dollars of damage a year or so down the road.
8) Sealed/glue the condensate pvc drain line. Seriously, the original installer did not even do this?
9) Moved the air scrubber to the supply side of the unit so I will work more effectively.
10) Remove all refrigerant, vacuum, pressure test and retest the unit to make sure there was nothing bad in the line.
11) Fixed furnace exhaust pipe to go to the right direction.
12) Fixed furnace exhaust to go to correct size outlet.

At the end of the day the static pressure decreased from 1.4 to .9 and a 5-6 degree temperature drop but LaCounte wants the static pressure number better/lower. So they are going to come back and increase some of the supply ducts in our bedroom and living room because they are undersized and are not getting appropriate air to them.

The crew itself fast, efficient, courteous, meticulous, and cared about the craftsmanship. Heck, they even vacuumed up in the attic. Yup - that is right. They cleaned up after themselves very well and even cleaned up their mess in the attic.

These guys are installation artists. LaCounte, his crew, and iAirServices care about quality and will not cut corners. If you need a new AC, call them. You will know that everything will be done right and if something isn't 100% right they will fix it. And they will be transparent... LaCounte said he is not happy with the static pressure number and they will come back to fix it by increasing duct size.

If you purchase a new AC system, say a 16 SEER, and the install job is so terrible like mine was, it does not operate at 16 Seer. TBH, I would be lucky if the original installation were as effective as a 11 or 12 seer unit.
I am curious to see how this system will handle a 15 degree day, but I suspect it will do quite well. I am lucky to have found these guys to help get us out of a mess. Learn from my mistake and call them first.

I'm having trouble posting the long review as the character limit was too long....I need to figure out a way around this.

Daniel went out of his way to come see us before his first appointment of the day when we were experiencing an HVAC emergency. He was very patient with all of our questions and did a tremendous job. Couldn’t recommend him more! Excellent technician.