Appliance Repair reviews in Dallas, Texas

4.6 based on 1027 reviews Back to the listing
    5

    Technician was excellent. He was professional, polite, explained everything clearly, and work efficiently.

    5

    Amazing, efficient service! John was knowledgeable, and an absolute pleasure to work with. We will use Mr. Appliance for all of our future appliance needs.

    5

    I can always count on Mr. Appliance to provide on-time service with honest and capable technicians. I've used these guys multiple times. I've always felt good after the visit/work was done.

    5

    The service technician, Tasia, was great. She was curterous, efficient and helped me with the three appliances that I was having issues with

    5

    Great company. Very responsive and John the technician was great. Highly recommend.

    5

    Layne was very professional, highly capable, and extremely nice. We will definitely use your services again

    5

    My repairman was punctual, efficient, and kind. He did a thorough job of assessing the issue and fixed them. I highly recommend this service!

    5

    John was so friendly and informative! I really appreciated his help and expertise. Would love to have him back any time we have appliance needs.

    5

    Adem did a super job diagnosing what was really going on with my dishwasher and then “bent over backwards” to find a workable solution until I could the real issue resolved. First time user of Mr. Appliance but will always use them going forward.

    5

    Wonderful service experience all the way around! The technician was professional, friendly and timely and the service was priced fairly.

    5

    Adem was a true professional. Our ice maker was not making ice. He was very courteous and knowledgeable about our issue. Two thumbs up!

    5

    David did a great job. A better experience than I had with another tech/company before. Couldn't ask for anything more!

    5

    I scheduled an appointment online, which was quick and easy. I received a text confirm beforehand with a 2 hr window, which I really appreciated. My technician, D or David, was actually EARLY! How often does that happen?! He was able to quickly diagnose the issue, which he showed me, and fix it right away. I gave them 5 stars because the customer service is top notch, the prices are reasonable and the technicians are professional, friendly and knowledgeable. What else could you ask for?

    5

    Tech came to the house on time, a bit early actually, diagnosed the problem and ordered the part. Few days later, after setting a time, installed said part and fixed the problem.
    Experience was trouble free and without issues of any type. Will use again when needed

    5

    Symptom: dryer was not getting hot.
    Issue Identified by Mr. Appliance: vent hose was clogged and venting hose not securely fastened to wall. Additionally, a small part overheated and needed to be replaced.
    Problem Solved by Mr. Appliance - he replaced the part, cleaned out the dryer of all the lint that had accumulated for months. He saw some lint was black, because of the extreme heat. Fortunately we did not have a fire. Mr. Appliance did a great job cleaning everything and referred us to the Vent Dryer Wizard to fix the bad venting job originally done by the place we bought the Dryer from. Vent Dryer Wizard did a great job and vented the dryer straight out from the dryer to an outside wall vs. using the existing venting through the roof.

    Thank you Mr. Appliance - I think I finally found an appliance repair that is honest, quick, high quality work, and reasonably priced. We need more repair shops like this.

    5

    Very pleased. Came over quickly. Showed up at the beginning of the time window provided. Reasonable price. Fixed fast and dryer works again. Thanks!

    5

    Tasia was amazing! She took care of both my oven and my fridge. She was super knowledgeable, friendly, and professional. I would definitely recommend her to anyone needing an appliance expert.

    5

    This is the 2nd time we’ve had Adem out to our house for appliance repair and he is fantastic. So professional, normal, and shoots you straight. He’s even been out to my mom’s house at our recommendation as well! We’re loyal Mr. Appliance folks, thanks Adem!

    5

    Great service all around. Tasia was a rockstar and a master of her crafts also very timely, communicative and professional. Scheduling was a breeze and the whole experience was a good one. Highly recommend.

    5

    Tasia went beyond the call of duty to find the part for my wine refrigerator when the manufacturer was very slow to respond to calls, VM, etc. Once the part was located it was installed quickly and refers cool again!! Very happy with her work and Mr. Appliance.

    5

    Mr Appliance was very reliable and got my repair parts needed for my Fridge really quickly. Tasia was very professional and knowledgeable and a awesome repair person.
    Will definitely Mr Appliance again when needed.