Appliance Repair reviews in Dallas, Texas

4.6 based on 1027 reviews Back to the listing
    5

    I was really glad when the technician told me my stove hinge problems were fixed. The whole service was excellent—my fridge is now working like new. These guys are lifesavers, and I’ll definitely call them again. Highly recommended!

    5

    I called for the repair on my dryer because it was making a loud noise. They came as scheduled but didn’t have the parts. He ordered the parts and he came the next day and fixed it . His service to me was greatly appreciated.

    5

    Amazing service. So many obstacles on my end and Emin handled them perfectly. Amazing to work with. Will absolutely use them again. Thank you so much for your quick assessment!

    5

    Tony quickly diagnosed the problem with my dryer and was efficient as well as kind and courteous. I would definitely use him again for other repairs.

    5

    Tony was AWESOME. Fixed our issue quickly and efficiently. Came same day when called. Highly recommend!

    5

    The tech when he showed up was quickly able to diagnose the issue. Once parts where ordered and came in, the technician was back and quickly
    Installed the faulty parts allowing for to have a fully functioned stove again. Quick efficient work and not painfully expensive. Thanks for making the kitchen complete again!

    5

    Great service and response time by Solution Appliance! George M was a pleasure to work with!

    5

    Great work. Fast, punctual, and knowledge. Great price and will definitely use again

    5

    The repairman was on time and resolved the issue quickly and got us back in service.

    5

    Very knowledgeable and quick! Would use again!

    4

    Courteous and respectful

    5

    Emin K was prompt and very knowledgeable,he able to repair my dryer after telling me that the motor needed to be replaced. Saved me from purchasing a new one. I'll definitely use them again.

    5

    George was great! The dryer was diagnosed and fixed quickly.

    5

    George did great

    5

    We had a great experience second time around! He addressed our issues and took great care of us! HIGHLY RECOMMEND!

    1

    Let me start off by saying they messaged asking for a review, I did not expect that especially with the service my family received. On Saturday, December 20th, we called as our oven had started over heating, burning everything. They were able to fit us in the same day which 5 days before Christmas was amazing. Ray diagnosed the issue and decided the oven needed a new temperature sensor and he had one available. Awesome getting it done same day. Now what I had not planned on was the disaster that would happen next. He pulled the oven out on a wobbly stand that it seemed he had been having issues with. Started unscrewing all of the screws dropped a screw and when he bent down to pick it up he took his hands off of the oven. Dropping the oven from the stand down onto the tile, shattering the door and denting the lower vent. Ruining our holiday baking plans in one fell swoop. He said he would order a new door and get it replaced as soon as possible, he looked up the model number and ordered a replacement that evening. He did not reach out on his own every interaction was a response from my questioning on when the new door would arrive. 7 days later the door had finally arrived he and what seemed to be his boss arrived on December 27th to install. They take the shattered door off the oven, unpackaged the one that was ordered and realize he ordered THE WRONG DOOR. 9 days later he returned with another door, the correct one for the oven. Once he got it installed he didn’t test it before he left. They also requested we pay full price for the initial cost discussed on December 20th, 16 days prior with no oven over the holidays which is the reason we called them out the same day. The original problem of overheating and burning everything was still there!! We called out another company that was so much better and the control board needed to be replaced. They also let us know that the sensor most likely never needed to be replaced in the first place. I’d choose anyone else over these guys to repair things in the future.

    5

    George was very helpful in explaining the problem and the best way to fix it.

    5

    Had a good experience with Frank. He came out on Saturday and replaced the washer part and fixed the issue. I would use his services again and recommend to others as well.

    5

    George was very helpful and informative.

    5

    George was amazing and super helpful!!

    5

    Technician was very capable and showed when he said he would. Explained clearly what was going on with my fridge. I would call him again for appliance help.