HVAC reviews in Dallas, Texas
-
Hood boss cleaned our hood at Vitruvian park tavern. Thomari was easy to work with, efficient and a cool guy!
-
Great company, highly recommend?
-
DC sm did a great job. The hoods are shinning. Completely professional and friendly
-
The two gentlemen that came out; Michael and Greg were great. They were punctual and efficient. The job was done quickly and correctly....AND they made sure that when they left there was no need to clean up after them. I enjoyed the conversation as well. Keep it up guys!
-
Greg and Michael showed up to clean our hoodvents, they were very professional, explained why they were here and for what purpose, chopped it up with me and were friendly as well. Did a great job and got our store vents cleaned in a timely UPDATE: THIS WEEK Mike and Kevin showed up to wash our parking lot. They got here Informed me of what they were doing and who they worked for, asked where the water supply was and got to work immediately! Very friendly and laid-back guys, easy to deal with and very professional
-
I’m the assistant manager for the barbecue restaurant Hunter and Clayton came and cleaned on Sunday 10/18. Great job to Hood Boss- as a company they’re wonderful- always on time, very professional and and proactive. But my compliment really goes to Clayton and Hunter. They were THE BEST team we’ve ever had to come clean our vent hoods. They were SO respectful and professional and FAST. SO fast. They also cleaned up after themselves!!!! Which I understand they’re supposed to anyways.. but I sually I have to account for another 30min to an hour for after a team leaves to finish cleaning up floors and walls and wiping down appliances but they left it better than when they came in. So GREAT JOB to Clayton and Hunter, and THANK YOU!!
-
Outstanding work and 100% satisfied! Highly recommend
-
Great customer service! It was so easy to schedule a hood cleaning for my business. I called, they quoted me, I filled out the paperwork and they came in overnight to complete the work. That's it. No issues and they were quick. I appreciate John's help in getting this scheduled
-
Hood Boss did an outstanding job cleaning the vent hood at our restaurant. Their team was professional, on time, and extremely thorough. They left everything spotless and made sure we were fully compliant. You can tell they take pride in their work. Highly recommend Hood Boss for anyone needing reliable hood cleaning
-
We had them come out to inspect chimney and gas insert because it would not start. Two techs later, we were told that the insert has a known defect, and would be covered under manufacture warranty. Would be calling later in the day with the details. That was 3 weeks ago, I have called 3 times and asked for update, no return call, nothing. piss poor customer service.
-
I used Masters Services for repair work on my fireplace. The staff that answered the phone in the office were always friendly and very helpful. I had to get approval from my HOA for the work on the chimney, and the staff gave me the information I needed to get my request submitted.
I also had a good experience with Ryan who evaluated my fireplace, and gave me the estimate for the work to be done. Ryan was always willing to answer questions that arose before and after the installation. -
This crew was amazing! Knowledgeable and timely. Did an awesome job. No problems since they fixed it all. Pricing is also reasonable. Thanks@
-
I thought the work done was performed very professionally and quickly. I enjoyed talking to the workers while they did the job and they were very good about answering any questions I had. The only negative I had was the cost for the work. I didn't have time to get estimates for the job so nothing to campare with, but I thought the cost was a little high for what they did. Other than this I have no complaints.
-
Nice people to work with. They care about doing the right thing and try their best to deliver great service.
-
I've used Master Services on my last 2 houses for chimney renovations and they are great. They are reasonably prices, respond to messages quickly and show up on time.
-
Cayden with Master Service was very pleasant when he greeted us and informed us what he would be looking at. After inspection of the 2 chimneys he went over the damaged areas and the cost. The cost was reasonable and we signed on the dotted line. Thank you Cayden
-
The whole team was fantastic from the first outreach. We had several services done to an older fireplace which had never been used. We had Master Services install gas logs, a cap on the chimney and add water seal. All scheduling and services at the house were professional and friendly. The estimation process was easy to understand with no pressure to do anything we did not want or need. Upon completion of the final project, Ryan even blew leaves out of my gutter while he still had the ladder against the house. Master Services will have my business for years to come.
-
Masters Services was a pleasure to do business with. Despite having to deal with high demand post-Beryl (hurricane), they were very professional. The only reason I didn't give them five stars was because we have yet to experience a serious rain event since, which in my mind, would put the job to a true test.
Aside from customer service reps who were always responsive and friendly over the phone, I was able to speak to one of the head honchos, Brian, at length about the in's and out's of what they offered. He put me more at ease about the service provided.
In addition, I was able to bounce questions off of Joe, one of the specialists responsible for delivering the service first-hand. He, too, was very patient with me, answering the many questions I had for him.
I would highly recommend them for anything to do with the chimney, or anything else, really. It turns out they do remodels, too. I'll have to ask them about that ;o-). -
I found Master Services in Best Pick Reports, where they have been recommended for 13 years. They did an excellent job and the customer service is first-rate. The personnel who answered the phone were unfailingly friendly and helpful. Corey Tucker, who conducted the camera inspection and explained the work needed, was great. Richard Clark, who undertook the thermocrete relining of my chimney with his associate Elliot, truly went above and beyond to make sure that the fireplace looked better than it has in years. Another mark of a good company is how they handle any issues that come up later. Two days after the work was done, it turned out that some of the mortar had adhered to the damper, preventing it from closing all the way. Richard came right back out and cleaned it up so the damper could easily close again, and made sure any debris was removed. The fireplace now looks pristine and I look forward to using it for the first time in years. I will definitely call Master Services for any and all chimney work I need in the future and recommend them wholeheartedly.
-
They did a great job with the chimney cap. They are very responsive and communicate at every step.
-
These people are crooks and scammers! The "salesman" as he referred to himself, talked more than he worked. We were told that it would be $275 for the inspection and cleaning. When my fiancé asked if they could put a cap on, they said sure! When the salesman got here, he said right off the bat that they can't clean the chimney if it fails inspection and he saw some tiny cracks in the back and said it would automatically fail. Then he went on the roof and found other problems. I'm not saying these problems were not valid, but the price he quoted me was ridiculous he also said that the inside of the chimney was built incorrectly and would have to be completely redone before we could use it. I felt like I was talking to a used car salesman and he kept saying over and over that they would re-grout the few cracks in the chimney and put flashing and put a cap on for $2600. He told he is the only sales man that gives a teacher discount, but still charged me $275 for just an inspection. When I got my fiancé on the phone, he was using a lot of different scare tactics saying that eventually water would come rushing down the chimney and flood our house! A fancy chimney cap on Amazon is $100. When he saw that I was apprehensive about giving him the OK to do the work he started telling me over and over again that they are the cheapest in the area, like he was afraid I was gonna call for another quote. I have not done that yet, but suspect other places will be nowhere near what he charges. He did show me a video of a raccoon living in our chimney. And then when he came off, the roof started telling me that time was of the essence and she was going to have babies at any time. in the video I saw, she did not even look pregnant to me!