HVAC reviews in Dallas, Texas

Yaz was very knowledgeable and helpful. Was able to answer all of my questions and was not pushy at all.

Seemed to go about their work efficiently, their analysis of the problem made sense and they took the first steps to make sure that we continued to have AC pending parts order. Complete satisfaction with the two service tech.

I worked with Zak to schedule an appointment for both an estimate and repair. The tech who arrived was knowledgeable and most importantly honest. I had received a quote already from the larger HVAC maintenance companies in the DFW area, so I was interested to see if Quality 1 came to the same conclusion on what needed to be done for my system. Quality 1 pointed out the same issues as the others, but the difference was they provided an honest and cost-friendly solution. They could have over-exaggerated the issues like the other HVAC company, but instead they provided an honest opinion. I ended up saving around ~$200 because of their honesty. I will continue to use Quality 1 for all routine maintenance and eventually a new unit and installation because they do what's best for the customer.

They installed a mini split system and helped with issues with my main unit as well. Great service and communication. Very friendly and well priced. 100% recommend.

Don’t use Quality 1. Ordered a new commercial roof top unit for a tenant in my building from Quality 1. Two hours waiting for the unit to arrive. 4 hours trying to install it but never got it to work. What a circus! Blamed the electrical in the building for it not working. I confirmed by professional electrician that it was not the building/ breaker. Quality 1 refused to come back so I called United Mechanical and after correcting several shotty installation work from Quality 1 , the unit is running smoothly. Call United Mechanical!

Excellent customer experience with Quality 1 from system design, to a competitive estimate, to a quality install, and now ongoing service and support for our Trane home HVAC. We spoke with a number of companies & Dealers and chose Quality 1, we are very satisfied.

I recommend Quality 1 Energy Systems Heating and Air Conditioning. We just recently had a new Trane 2 stage AC and gas Furnace installed (around $13,000). The installation was good, but the crew left some trash and the concrete base was also not disposed of. Also, we had to have them come twice in a month to fix a drainage issue. However, they did not charge us and they had someone come out the same day we called. In all, I am very happy with the new system and appreciate the speed of installation and responding to a drainage issue.

Quality 1 Energy did a great job of replacing our 3 HVAC systems that were 20 years old. Upon initial contact, the salesperson showed up on time to build a quote and presented us with multiple options. Once we finalized the systems and price, the installation was mostly completed over a couple of days, and they were careful in cleaning up the work areas well. There was also good after sale follow ups and support. I would highly recommend Zak, Hussein and the team.

Very professional and friendly, tried to resolve my issue over the phone first. When they sent someone out they gave me a timely heads up and were in and out very quickly. Will use again for regular maintenance.

High quality Service. Even though we called on a Friday morning about 930am on a super hot triple digit day, this Company gave us a appointment. The Service technician showed up at early. He let us know he was on his way and later when he arrived by text. He was very polite and professional. He told us what was wrong. When given an okay to go ahead repair, he pulled out his 30ft ladder and went to work. He was done in about 35 minutes. The bill was very reasonable. We will definitely keep him on our speed dial for the future.

I know White Rabbit Properties below and they are selective. I have to second in that Zach is absolutely great! He was polite, professional, and determined to help the customer. He gave me the best pricing and I would have used the company if I had received the information a little sooner. No delays on Zach's part, just that I already had set up an appointment half an hour earlier. I will definitely call on Zack and Quality 1 again!!!

After having constant trouble with an AC company that my landlord was using for over a year, I reached out to Quality 1 for help, and the service they provided was top notch. They responded quickly to all of my calls and emails, and they made it out to my house quickly (same day) to inspect the issue and fix it promptly. They were incredibly professional and efficient. Zach was extremely helpful through the entire process. Would highly recommend!

We’ve had them install two brand new exterior and interior units. Very knowledgeable and very transparent in how they do business. They walked us through the parts and process and actually stuck to the timeframes listed. They’re incredibly responsive and have come out next day for house calls. Honestly, it’s been a very pleasant experience and I highly recommend the Quality 1.

Quality 1 recently installed two exterior and interior units for us. From the initial contact though install, we found theirs to be a transparent and professional experience. From providing multiple system/budget options to responsive install scheduling, it was a smooth process end to end. With one old unit completely down, Q1 even lined up a short-term portable A/C unit for us – much appreciated.
We’d highly recommend Quality 1 if you’re in the market for a Trane system.

The Quality 1 Energy Systems is a very reliable and responsive company. They replaced our system about 7 years ago. The service comes promptly and their servicemen are courteous and knowledgeable; they use shoe covers always.
We highly recommend this company.

Over the years we have had great customer service and repairs. Thank you for your honesty and care!

Superior customer care at its best! The system was installed for my company but when my team and I took occupancy it was not cooling properly. Zak and his techs were dedicated to solving the problem. Several attempts and visits were made to the location and every time Ishmael (technician) came with a smile on his face to see what was going on. Finally… we have a cool showroom!!! My Team and I thank you for always taking my call and most of all taking the extra steps to get it done. Feeling cool and confident in our new showroom!!!!

I just had my house windows replaced and Mr Yaz Hamden of Quality One Energy Systems did a fantastic job I would recommend that company to everyone

I can’t say enough good things about this family-run business! From the very first call, they were friendly, professional, and genuinely cared about getting my home comfortable again. They arrived on time, explained everything clearly, and got my air conditioning up and running quickly. You can tell they’ve been doing this since 1989—their knowledge and expertise really show.

I also love that they offer heating equipment and filters, so they’re my one-stop shop for year-round comfort. It’s rare these days to find a company that combines old-fashioned customer service with top-notch technical skill, but they’ve mastered it. Highly recommend them to anyone looking for honest, reliable, and friendly HVAC service!

Yaz, Omar and team have been fantastic through the whole process.From inspecting to quoting and then installing my new windows, they’ve been great! I never felt pressured one way or the other and they always gave us the time needed to make our decisions.

EDIT 2: Refusing to hold up contract and tried gas lighting me into believing that they never said they are ordering my glass sliding door when they definitely did and said they would go in the red because it was their fault and their other manufacturer wouldn’t respond. Zero communication at all until they had to message me because the new door was supposed to be in.

EDIT: I spoke with the manager, and he was very apologetic of the situation and said he would retrain his staff so no misrepresentation would happen in the future. I will add all three men I talked to have been very nice. The quote had been sent to the incorrect email, so he corrected that and sent it over!

I received a cold call and talked to the guy for a while, he informed me that if I let the technician come out, he would tell me if the rebate would cover 100% of the expenses with $0 out of pocket ever and if not, he would leave. Once the tech got to my house, I was told that was absolutely not the case and there is always huge cost, and they are just financed so it seems less. I would be weary because what they said on the phone to me was completely inaccurate. After letting the tech see some things in the house, he said he would get a quote out to us in 30 minutes or less and then never sent anything.