HVAC reviews in Dallas, Texas

First time experiencing the great service of Roberto and Carson with Serveway. They did an excellent job in cleaning each duct and they also covered furniture items as they went. Then they cleaned the debris before moving onto the next one. They are professional and friendly. They are efficient and kind.

The service was amazing! The lady I talked to went out of her to help me and get things done as soon as possible! The technician was also very helpful, knowledgeable, and even came back to make sure everything was running properly!

I requested someone to come out and check to see if my A/C unit in my attic was leaking due to some noticeable blemishes in my ceiling. Serveway was recommended by my next door neighbors so gave them a call late last week and was able to have someone come out on Monday. Roberto was the technician on call and was very friendly, polite, and professional. I walked him through the concerns I had for the potential issues with my A/C and asked him a handful of questions which he answered with helpful detail. He did a thorough examination of the unit in the attic (went up there twice to be sure) and also reviewed my outdoor unit to ensure there were no issues. He did not identify any issues with my unit (great news!) and suggested I reach out to a plumber as it appears to be more of a plumbing issue and not associated to my A/C unit. I appreciated his recommendation and attention to detail with everything he reviewed. I ended up signing up for the maintenance plan and he cleaned my outdoor unit since he noted it could use one. Overall, Serveway has been very easy to work with upon my first experience with them, and definitely plan to work with them for all of my A/C and Heating needs.

would recommend this company to anyone needing A/C service! our unit went down and once we called them, they had someone here within the hour to fix our problem! tech was super friendly and quickly took care of our needs. and if you are from Texas you know how quickly an office can get hot once a unit goes down and they save the day for sure! dispatch was very nice and helpful as well. Great service!!! wish I could give 10 stars!

We love Serveway! The first time we used them they saved us when we needed a new AC unit in the middle of July and we’ve done their monthly membership ever since! Can’t say enough great things about their company.

Today Juan Herrera came to fix the layout of the system in my attic. He did a phenomenal job ensuring that the set up was correct for my home. I would recommend him to anyone that needs his work because he is very patient, kind and professional.

Brian was amazing from the get go: responsive, knowledgeable and professional. I didn’t feel sold to or led in any way, which is what you’ll usually get when profits are number one and people come second. I was looking for straightforward, honest answers and advice and got them immediately as well as thorough follow-up to check in on my new AC installation. They didn’t just sell me a new AC and leave me hanging. Great and personalized customer service has frankly become a lost art and this is what you will get here. Everyone was amazingly gracious and cared about giving the best possible solution and service. Plus you are supporting a local small business which I am incredibly proud to be doing. My AC broke down on the last few 107 days here in Dallas and these guys really came through!

Serveway was great to work with every step of the process. They did a great job of communicating with us, showed up when they said they would and were clean and efficient in installing our new system. We couldn’t be happier with the service.

We had a great experience with Serveway. Roberto and Carson were great. They were knowledgeable about their service. They were efficient and clean. They protected our stuff before they cleaned our ducts. We would definitely use them again.

Roberto was awesome! Can’t wait to work with him again! He was very thorough and answered all my questions! Now i can have peace of mind knowing that my unit is working properly and i only need to make a few adjustments which won’t be too costly!

Dispatch did a great job of getting me scheduled and my technician was able to show up same day. Roberto did a great job and was very considerate. Will be calling Serveway again.

Serveway has always been a 5 star experience for the past 8 years for us! Even from Dallas to the country where we live, their service shines above the sea of a/c competitors in the metroplex!

Thank you Serveway, every time ⭐️⭐️⭐️⭐️⭐️

They came right on time and even texted us both to make sure we were available. They were really sweet, professional guys and even spent time with my neighbor to explain what they were doing and answer all of his questions! I would never have thought my dryer vent could be so full of dirt and lint, but it was awful. I'm so glad they got it cleaned up for us! I would absolutely recommend them to everyone.

Serveway has great customer service and show they really care about their clients. We had our a/c go out late in the day and they still got a team out to check it and diagnose. Techs were very friendly and caring as well! More than any techs I've seen! The owner is very caring and reasonable and is looking out for his clients. Outstanding customer service from the company all around.

Very responsive and professional! Couldn’t be happier with the result and my overall experience with Serveway.

Outstanding HVAC Service from Carson!

I had an excellent experience with Carson for my HVAC needs. From start to finish, he was professional, knowledgeable, and efficient. My system is running better than ever, and I couldn’t be happier with the results. I highly recommend Carson for anyone in need of reliable and high-quality HVAC services!

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Our company has been using Serveway since 2019. Serveway technicians are the best in their field. They’re professional, on time and continuously keep you updated on the progress of the project. Would highly recommend Serveway to anyone having HVAC issues.

I had a great experience with Serveway Heating and Air. They showed up within the appointment window and gave me a 30 min ETA before arrival. Kelon was very thorough and professional. Shoe covers and everything. A+ service

I can't speak well enough of the work done by Serveway. They worked to fix the problem and were honest from the start. Highly recommend calling them if you have an issue and expect service at the highest level.

Thank you all for your work and you will be the only ones I call from now on.

I could not be more thrilled with the service level I received from the entire team! We had our entire system replaced due to age and it finally conking out and got the exact product we were hoping to get. We were able to get on the schedule quickly and the units replaced within a day with great communication and results from the whole team. I commend Serveway for their three step process to include an internal post-install inspection to make sure the installers did everything correctly. I’ve recommended them and used them for clients before but won’t be using anyone else personally or professionally. They are the best HVAC team in DFW!

Excellent! Outstanding! Honest! These are just a few words I can use to describe my experience with Serveway and my technician Juan Herrera. I reached out to Serveway for a second opinion on an issue with my HVAC. The great service started with Elisha and continued on to the technician. Juan listened and did a thorough assessment of our system. He gave us information about the issue that 3 previous techs from another company did not! His honest feedback saved us $2,500! I will definitely use Serveway again and will request Juan as well! Thank you Serveway. Thank you Juan.