CareFree Homes

I've worked with other builders in this city but Carefree Homes really did a fantastic job bringing my vision to life and providing excellent service from beginning to end. Their attention to quality and craftsmanship is evident throughout our new home. Thank you, Carefree Homes, for creating our dream home!

My initial experience may have been good but that has changed. Within a year the water heater broke, cabinets broke, roof leaked, hole in the stucco, and missing tiles off the roof. We reported the needed repairs and we were told that they were behind but the repairs would be made. It’s been over 6 months and we haven’t heard anything about the repairs being made. Today our carbon monoxide detector went off and after some investigation from the fire department and the gas company there was a furnace leak found. The level of carbon monoxide in our home was 30 ppm which is extremely high and could have killed my family. The gentleman from the gas company said that if we had been asleep we would have died from the level. When I informed carefree of the problem they informed me that I was out of the year warranty and that I would have to have the problem fixed myself. The firefighters, gas company and even the police officer that came to the home said that there is no reason for the furnace to have a leak this soon. I don’t know if Carefree is using used parts or the installation is faulty but there have been way too many problems in less than a 2 year time. I would never recommend Carefree homes to anyone. They are not interested in providing good customer service or providing a good product.

My experience was great! Our design coordinator, Roxana, guided us through the experience which made it so much easier. The selection and quality was great. Would recommend to anyone looking to build a new home! We can’t wait for our home to be finished!!

Go with a different builder. The NE subdivision crew is sloppy, unresponsive, and are all about finishing to move onto the next. Had to have them replace and redo multiple pieces of the framing due to bad wood being used. Good thing we caught it before walls went up. Their cleaning crew is HORRIBLE walked in on a lady and her young kids cleaning and they did a horrible job. Dust and paint still on floors, shower had grout stuck on the floors. Paint on door knobs. Just completely sloppy. Getting ppl to come out here to fix things after it was completed was a nightmare!! Fix things on a new build ridiculous!! Just go elsewhere! This is my second new build and I would never recommend Carefree! I've advised ppl to look elsewhere when they see us outside and ask us questions about how the process went. Advised all our realtor friends to not refer their clients to CF Homes. Would have canceled had it not been for such a loss of down-payment we had to put down.