HVAC reviews in El Paso, Texas
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Very satisfied, great service and very responsive to any questions. Highly recommend 👌
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Staff were professional and kind. Helped resolve my issues quickly
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Eric was very pleasant and helpful. A real pro.
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Arrived early in appointment window. Technician well prepared, explained process, and discussed repair actions. Very professional.
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Excellent service. Eric was able to come earlier than anticipated. Office was in constant communication with me regarding my appointment. They were able to fix my ac unit on the spot and had my unit up and running. Thank you once again.
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Had a person come out yesterday and was told that he'd send the estimate within an hour but didn't. Now I'm forced to use another company. Im happy to know what kind of company they are now
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had an excellent experience with Jose the A/C Handyman. Upon a referal, A/C Handyman took care of my problem. He was honest and very affordable and recommend him to anybody. Called today and received the the help same day can't say enough about the Honesty and quick response we received today 👍 😀
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I don’t even know where to begin, this company is absolutely amazing!!! I’ve had them out to my house a few times and without fail they are professional, friendly and just great service. The job Eric did was thorough and honestly took great care of my issue. Unlike a lot of companies who are just out to make money, he was honest and I can’t thank him enough!!! Call this company up, you won’t regret it and will be in great hands!!
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Always quick to respond and provide service. Office staff as well as technicians are all very friendly and professional. Very happy with our heating and cooling. I recommend Omega to anyone looking for a heating and cooling company.
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They where able to give me the info I needed they where prompt and they would make sure to explain everything. Best installation and information to whats important for the system to last longer. Thank you E.P. Omega
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Great service! Customer service was very quick to help solve the furance heating problem, by scheduling an appointment to take care of the furance heating problem immediately without delay. The appointment was made for the some day and the technician arrived within 2 hours after I made the appointment. That's really great service from start to completion of the furance heating system being solved.
The technician was super professional and helpful.
Thanks to all of the Omega's team! -
Eric, the Omega technician, arrived and assisted us with our AC issue. He was professional, knowledgeable, efficient, and informative. We immediately knew we were in good hands. Thank you, Eric.
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I’m very happy with the service. My A.C. was leaking and Erick responded quickly and scheduled a visit. During these high temperatures prompt service is greatly appreciated.
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Excellent customer service and installation. Company representative Brenda was very informative as to what the company offered. She was patient, very friendly, heard what my family wanted (not like the other companies), and what was promised was delivered. The installation was done in about 4 1/2 hours. The workers explained how the new refrigeration worked, how to install the filters, and cleaned up everything when finished. I highly recommend this company.
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I would love to commend EP Omega air conditioning, Ray and Adrian were very professional, courteous, kind, and especially patient. Both of them were very precise and explained everything. They answered all our questions simply where we understood and gave us some very good advice. If anyone ever needs help with your air conditioners I wholeheartedly recommend EP Omega air conditioning. David and Daisy Sosa El Paso Texas
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My husband and I met Adrian at the convention center at a home and garden event and we waited about a month to make a decision. We made the best investment possible for our home and Adrian has always been attentive and delivered great customer service.
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Very professional business. Called them to advise our heater turned off. The house was cold. She immediately got me at ease. She Explained everything. Send out the tech turned the heater on temporarily order the parts and will return to install parts. They understood our issue and sent out a tech who was very courteous and very knowledgeable!!! I trust this business. Very reliable. Call them for any issues there a great professional buisness. Thank you guys!!! My home is nice and warm!!
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Professional staff from the Secretary Janet, A.C. Technician Eric to the Owner Adrian. Promt & courteous, all around no complaints at this time.
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I recently had the pleasure of working with E.P. Omega Air Conditioning, and I can't express how satisfied I am with their exceptional service. From the moment I contacted them to the completion of the job, everything went smoothly and efficiently.
Special recognition goes to Eric, the technician who handled my air conditioning issues. Eric's customer service is truly outstanding. He was punctual, professional, and incredibly knowledgeable. He took the time to explain the problem and the necessary repairs, ensuring I understood every step of the process. His friendly demeanor and willingness to go above and beyond left a lasting impression.
Eric's expertise was evident as he quickly diagnosed and fixed the issue, restoring my air conditioning to optimal performance. I appreciate the attention to detail and the thoroughness of his work. It's clear that he takes pride in what he does, and it shows in the quality of his service.
Overall, E.P. Omega Air Conditioning and technician Eric exceeded my expectations. I highly recommend them to anyone in need of reliable, top-notch air conditioning services. They have earned my trust and will be my go-to for any future needs.
Thank you for your exceptional service! -
The company has been very honest and their service is great. Hopefully this care for their clients will continue throughout all my years. Though it was a bit expensive for me, it was much needed. Thank you for your service.
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Excellent customer service! Eric, the company representative, was very professional and quickly corrected a mistake made by a former worker on our AC unit. He efficiently explained what had been done incorrectly, outlined what needed to be fixed, and resolved the issue. He even showed me the final results on his phone. I was very pleased with his work. Eric was also punctual, arriving within the given timeframe. I highly recommend this company.