HVAC reviews in El Paso, Texas

Had maintenance done on my unit and received excellent service. All staff are very friendly and professional. I felt that they were very honest. They have great prices overall. Would recommend Longhorn Maintenance for their customer service and excellent work.

Ian and his crew provided excellent and professional service at it's best. They replaced a clunker A/C unit with a new and beautiful unit.
I highly recommend Longhorn Maintenance for your cooling and heating needs. I am extremely pleased!!!
Thank you!!

The igniter and gas valve on our water heater went out just in time for the fall. We contacted Longhorn Maintenance Heating & Cooling and they were at our home within the day! The replacement parts were order and came to install the day after!
They were professional, friendly and provided fast quality service. We appreciate you guys, thank you so much!

Thank you Longhorn Maintanance Heating and Cooling for all your hard work. We had our unit replaced and are extremely pleased with our unit. We highly recommend Longhorn Maintenance for your heating and cooling needs. Thirty years experience brings knowledge and competence. We were impressed with how clean they are and the high quality placed in their work.

Longhorn Maintenance Heating & Cooling is very professional and thorough. Ian worked diligently to secure the part we needed after he diagnosed the issue. He kept his word and was prompt throughout. He also kept us posted through the entire process. I feel he went above and beyond to ensure our issue was fixed. He is a professional through and through. The price was very reasonable. I will definitely use Longhorn with any future heating and/or cooling needs and refer everyone who has a heating or cooling need. Thank you Ian and thank you Longhorn Maintenance Heating & Cooling.

I was referred to Longhorn maintenance heating and cooling and it has been the best experience by far. I had been given ridiculous estimates by other companies. Ian and his staff are professional, efficient and dependable. Any questions or concerns that have come up he readily answers. I have personally referred Longhorn to others and they always respond in a timely manner and the customer service is incredible. Thank you Ian!

In the middle of winter I had the blower on my furnace die on me. I found Longhorn through Google and a quick call later their team was helping me line up parts to fix it. Within 24 hours they arrived at my house and quickly got everything back up and running again. Longhorn provided prompt and professional service for a fair price. I would happily recommend the Longhorn team; next time I have issues with my HVAC I know exactly who I'll be calling.

Very professional and friendly. Ian was very informative both during the estimate and subsequent calls I made to him with questions. After 4 other appraisals I decided to go with Longhorn Maintenance because they have been in business for a long time, but mainly because of Ian's presentation and assurances of a job well done. I would also like to commend Michael for his meticulous manner during the installation and the cleanup afterward.

We had a couple of players in the game for replacing our 20+ AC unit at the home. After talking to the CFO (the wife) and a friend of ours we picked Longhorn Maintenance owned by one Ian Hicks. One word "Awesome" this is the company you want for all your cooling and heating concerns. Unit was installed and the workers were knowledgeable and unmatched in the quality of work. All my questions and inquiries were fully answered and the work is top notch. Own my business and believe me I know honesty and integrity when I am involved with it, THIS IS IT. Thanks to Ian and his crew for outstanding work and look forward to the same with service. Can't say enough, OK, maybe I already have, call them and find out for yourself.

Ian was very attentive and explained in detailed everything we needed to know. Very clean and fast! Also all his employees were very professional and respectful. They did a very good job and were very clean and meticulous. I recommend longhorn maintenance if you are going to convert to refrigerated air!

We have used Longhorn Maintenance for two separate repairs on our AC system over the years. They spotted our issues right away, gave us a reasonable quote, and had parts within a day. They are professional, courteous, and did the job quickly and effectively. I know we can count on them if we have issues again in the future. Would highly recommend!

We are very happy we decided to go with Longhorn after several other quotes. We installed a 3 ton mini split unit into our 3 car garage. We are very please with this unit we chose. It works great and cools very quickly. Our Sales Rep was nice and on time and very informative. The crew that installed the unit were on time and new exactly what they were doing. We had a small cosmetic issue which was addressed immediately. Great customer service. We will use Longhorn for all our A/C services in the future. We highly recommend Longhorn. Thanks again Ian.

I had an awesome experience with the Longhorn Company! Ian was great and straight to the point at all times. Our machine took a bit long but it’s understandable because of the covid-19 which makes deliveries slower and I’m sure with this heat the demand is pretty high. They were responsive every time I called, and did a great job at my house! Thank you!

Outstanding service. Ian and his crew from Longhorn Heating and Cooling, just finished installing my new Rheum refrigeration system. They did terrific and outstanding work, very professional in dealing with all details, they even went out of their way to find me a custom made vent. Customer oriented. I am very happy how everything turn out and that me and my family are enjoying the new refrigeration unit. Glad I chose Longhorn for the job.

Ian was very professional and knowledgeable about our ac units. He took the time to explain the current status of our unit and discussed options and solutions for repair. Longhorn Maintenance is a keeper for all of our cooling and heating needs. They are timely, professional, knowledgeable and affordable! We highly recommend owner Ian Hicks and his customer oriented team! Thank you! We appreciate you and the continued outstanding service you provide!

Ian is great, he is easy to get a hold of and explains everything he does well. I was so happy with his work on my mother's heating and cooling that we called him back to replace our unit. His work is of high quality and he is very professional. I recommend him highly.

We had great experience with this company to replace our existing non-functional A/C unit. By the end of the day, new unit was fully functional. We got great price, on time delivery, professional work from start to finish. They came back a few days later to re-check the system, ensuring everything is working fine. You may ask for Ian, who is friendly and available to answer any questions one may have. Great experience. We would strongly recommend them.

Absolutely outstanding experience. They completed a complicated install in just a few days, upgrading our HVAC with a top of the line system that performs excellently. Professional throughout. They arrived when they said they would and completed the job when they said they would. The owner even delivered a box of filters in a hard-to-find size so we would have supply for the year and know they were the right type for the system. I would absolutely recommend them to anyone, and have to family and friends.

A friend of the family referred us to Ian. He responded quickly to see if we could repair our leaking, 10-year-old entry level A/C that came with the house. He advised us to get a more efficient, higher quality model so we could save on the electric bill instead of dropping hundreds each year to patch up the old one. They were able to work with us on financing at a good rate. Ian and his installation team showed up on time and prepared. They used drop cloths to protect our floors and did a clean installation. His team was professional and courteous.

When I was looking for great quality work I came across Longhorn and just read all the great reviews. This is really what made me call them.

However I definitely appreciated Ian and his crew at the company who were super professional, prompt and just knowledgeable regarding what I was looking for. Ian really explained the whole process, what I would be getting and just the advantages of switching to refrigeration.

One of the best things about this company is that they are local. They finished the job within and in fact earlier than they had told me. At the end of each day, they clean the work area inside which was super important to me as I have 4 furry kids.

I look for quality work, honesty and no BS. I definitely recommend them. I like how involved Ian is, who’s father started the business. He gives you the quote quickly, as at the job site, and follows up with you after the job is complete.

Was referred to by friends and family to this locally family owned business. I would recommend longhorn maintenance heating and cooling to all who want to change their systems from swamp cooler to refrigerated air. When comparing all estimates given, longhorn was proven to be the most cost-effective to my family. They were very professional, kind, and definitely on time. Was missing a few registers after the job was completed but was delivered the day Ian Hicks told me they were coming back, which was just over the weekend. Went out of their way to make a very cool and happy customer. Thank you