HVAC reviews in El Paso, Texas

4.4 based on 2702 reviews Back to the listing
    5

    Alberto Garcia was the technician that helped me when my HVAC had stopped working. He was professional, arrived on time and gave me a courtesy call. He was very polite and pleasant to work with, clearly knowledgeable about what he does. Fix the leak and replace the control board within hours.

    5

    Carlos Bernal came to my home to provide me with an estimate for an AC conversion. He did a great job explaing my options, very profesional.

    5

    It was a great experience with Eddie and SoBellas Home Services. Eddie did a great job pinpointing the issue and coming back to efficiently repair by Stove/Oven. He acted in a professional manner and communication was great.
    M. ONeill (Las Cruces)

    5

    SoBella is fabulous, very informative about converting from swamp coolers to central air. Carlos Bernal made it so easy for us to convert from swamp cooler with meeting with us and give us advise on what we needed, giving us a reasonable quote and mainly the process we would go through. From the beginning of the process we were kept informed on the process. The supervisor Fabian was constantly checking and working with the workers and electricians to make sure the work was completed in a clean, proper manner. I thank Carlos Bernal, Fabian, electricians and the workers for making this transition so easy. SoBella is a fabulous company that takes good care of their customers.

    5

    Technician Eddie F. came out to fix a heater issue had it working in minutes. He recommended replacing a part so we did so, he had the part replaced in less than 20 min the heating is great, also gave me a few other options for replacing me unit since it is older and explained how financing and service plans work. Eddie is efficient and knowledgeable at what he does will be going back to So Bellas for any services needed.

    5

    Joaquin promptly came out because an alarm on heater went off. He explained what may have caused it and discussed the safety measures on the unit. He a thorough check and performed an annual maintenance on the unit. He did an excellent job.

    5

    Saul B. was at my home this morning to fix a problem with the heating system. Saul was polite, friendly, and very knowledgeable. Saul quickly diagnosed the problem and fixed it. I will use SoBellas in the future and will recommend them to friends and family.

    5

    Professional company with a no nonsense approach to business. Direct to the point and they provide real solutions/options. The installers, David & Juan are very polite and considerate. They work deligently and clean up after themselves in your home. I recommend SoBellas for all your repair needs.

    5

    Eddie was incredibly helpful and informative when it came to my garage fridge repair. We were done with this fridge not cooling and needed something better. Eddie checked if out and it’s back to cooling properly. Great work Eddie!!!! Thank you so much.

    5

    Saul B was efficient and very knowledgeable. Second time using so Bella’s and I will definitely use them again!

    5

    Saúl was friendly and respectful. He explained the work that needed to be done and the cost and benefits of the maintenance agreement. He did the routine maintenance efficiently and professionally. Thank you!

    5

    I was able to get someone scheduled to come out to fix my dryer the next day. The office staff was very polite and friendly. Saul B. was very professional and friendly. He answered all my questions and was able to fix the problem right away. I would use So Bella again.

    5

    I really appreciate my experience with So Bella’s! My technician, Eddie, was extremely professional and completed the job quickly. He fixed my washing machine and offered a great price. I received the best customer service — highly recommend!

    5

    A great experience and service with Joaquin Parada. He was able to explain the issue with my furnace and take care of the issues at a great price. I would recommend anybody with furnace issues to work directly with Joaquin Parada

    5

    Great experience! I have used Carlos Bernal with Solbella’s twice to install mini splits. Communication is great, installation is professional completed. Would highly recommend.

    5

    We recently had a new HVAC system installed and I couldn’t be happier with the experience. From the very beginning, Carlos Bernal was outstanding. He took the time to answer all my questions, explained the different options clearly, and never pressured me into a decision. He was knowledgeable, patient, and made the entire process easy to understand.

    Installation day went smoothly, the crew was on time, professional, and left everything clean when they finished. The system is running great and has already made a noticeable difference in comfort.

    I highly recommend this company and especially Carlos Bernal for anyone considering a new HVAC system.

    1

    Water Heater Repair, the inspection repair was not accurate , missing details and wrong report. Telling me that my water heater was not under warranty, when it is in Manufacturer warranty. It will be replaced for free by water heater manufacturer. I found certified technician for my water heater brand , he did a videocall with manufacturer and he told us that repair report provided So bella was wrong, this failure symptom is caused by other features., I detected that So Bella company was not enlisted in local certified supplier for my water heater. If you have a water heater issue I recommend to find specialist companies on your water heater brand, cheaper ($$) than 3 parties/brokers( expensive parts/unit replacement) and wasting time.

    5

    Saul Bujanda is a knowledgable , courteous, & professional technician. He serviced our heater , AC , & refrigerator with skill & efficiency. Highly recommend him & Sobellas

    5

    Carlos Bernal made my experience extremely easy. I was looking for a new AC unit/Mastercool, Carlos knew exactly what I needed and gave me quotes on the spot. I was able to finance and set up installation within the following week. Thank you So Bellas and Carlos for helping me!

    5

    First time customer. Called SoBellas Home Services today (because they were highly rated on Google) because of heating problems with my central air. They were able to send out a technician Saul B. within the hour. Saul came and diagnosed the problem and had the heater running in under an hour. Very impressed with the rapid response and professionalism of everyone from Robert F who answered my call to Saul B. who came out and fixed everything quickly.

    5

    Everything with my swamp to refrigeration conversion project went as smooth as silk using this company. Carlos Bernal was the representative that I dealt with and was extremely knowledgeable, punctual and dependable. The installation was completed in less than a day and the installation crew was polite, extremely efficient, and cleaned up after themselves completely when finished. If you are looking for an A/C conversion or service, look no further because these are the people you want.