Plumbing reviews in El Paso, Texas

after moving into our house, we realized the laundry room didn’t have a floor drain, which is pretty important in case of leaks. i checked online to get an idea about plumbing costs and what’s involved with putting in a new drain. i reached out to a few companies, but most either didn’t reply or wanted to charge just to give an estimate. theodore & sons plumbing responded quickly and asked for some photos of the laundry area. after looking them over, they gave me a rough estimate that seemed fair. i understood that cutting into a concrete floor can bring unexpected challenges, and sure enough, when liam and gary came to do the work, they found some tough wet clay underneath. even so, they stuck with it for several hours and got the job done right. the new floor drain works perfectly now. the final bill was just a bit higher than the estimate, but still reasonable and matched what i’d found online. i’m really happy with the service and will definitely call again if i need a plumber.

brad carefully went over all the details we needed for our new water heater system that we had already purchased and were looking to install—a tankless option (plan 'a'). after discussing everything, we realized it wasn't the best fit for our home, so we switched to plan 'b,' which meant replacing our current tank unit instead. brad answered all our questions about plumbing safety and made sure everything would be up to the latest codes. the crew is set to install the new unit soon, once the permit comes through. we also got a quick refund for the unused system. we're really happy with the service from theodore & sons plumbing and would definitely recommend them for anyone needing plumbing work!

I was without hot water in my house for the second time this summer in El Paso, which was tough in the Texas heat. When I called, they sent Nicholas out to look at my hot water supply lines. Nicholas was fantastic—he listened to all my worries and explained everything clearly. After seven days with no hot water, he got things flowing again in less than an hour. He also helped me get a warranty replacement for my water heater, which was still pretty new but had issues, and came back to install the new one just two days later. Nicholas and the team really helped me avoid spending a ton of money on repiping my entire home, even after two other plumbers couldn’t figure it out. The office staff were also great every time I called—they were quick, helpful, and understanding about my situation. I really appreciate the professional and caring service from everyone. This company will be my first call anytime I need a plumber in the future.

I had a great experience with this plumbing service in El Paso. From the first call, the staff was friendly and made scheduling easy. They kept me updated about my appointment and showed up right on time. The plumber, Gary, was very professional and explained each step as he worked on my clogged drain. He made sure I understood what was going on and how he would fix the problem. The pricing was clear and fair, with no surprises. I was especially impressed that they were able to come out and finish the job quickly, even on a national holiday. Overall, I got fast, honest, and reliable service from start to finish.

this plumbing crew is really awesome. we had them fix our whole sewer line from our house all the way out to the main city line. damian handled the work and was super professional, getting everything done on time. even with the hot el paso weather, they worked hard and made sure the job was finished right. they kept everything neat and cleaned up before they left. damian also took time to explain each part of the repair process and answered all our questions patiently. would definitely recommend them to anyone in need of sewer repairs or new sewer liners.

I’ve called on these plumbers in El Paso a few times for different jobs, like fixing leaky pipes, taking care of faucet and toilet issues, and working on my sump pump. Most recently, when my well system sprung a leak, I reached out to them. Nicholas listened carefully and even recommended that I check with a well specialist to make sure the problem got fixed the right way. Even though they didn’t do the repair themselves this time, they were honest and made sure I got the best help possible. Every time I’ve used them, they've shown up on time, worked efficiently, and handled everything professionally. I really appreciate their honesty and reliability. I’d definitely recommend them to anyone in El Paso needing a trustworthy plumber.

Our hot water heater started leaking late on a Friday in El Paso. We called around for quotes and scheduling, and Theodore & Sons Plumbing gave us a fair price and were able to come out on Monday afternoon. Brad arrived to install the new water heater, but when they opened the box, they discovered it had a dent. Since our old heater was already out and we needed hot water, they went ahead and installed the dented one so we wouldn’t be left without hot water in the Texas heat. Then, on Wednesday, they came back early in the afternoon and swapped it out for a brand new unit without any issues. The service was really outstanding, and I’ll definitely call them again for any plumbing work.

Damian and Liam came out to my place in El Paso to fix and replace some old, corroded valves that were leaking and needed to go. They also installed a new faucet and swapped out the water pressure regulator. A few weeks after that, Damian and Gary stopped by to take care of another leaky valve. Everyone I met was friendly, helpful, and easy to talk to. Damian really took the time to explain what they were working on and gave me some tips on how to keep my plumbing in good shape, which I really appreciated. This plumbing company is now my first choice whenever I need plumbing work done.

We highly recommend this plumbing company in El Paso. We had a leak in the main water line coming from the street into our house, and the city had to put in a new water service line. We called for help, and they were able to send a team out quickly to connect the new water line to our home's plumbing system. They also took care of a couple of smaller plumbing repairs we had been putting off. Damian and his partner were very professional, friendly, and really knew what they were doing. Damian explained everything to us in a way that was easy to understand. The team showed up early and finished the job faster than we expected. The work looks great, and even the city workers mentioned how well it was done. We will definitely call them again for any plumbing needs.

I called Theodore & Sons Plumbing and spoke directly with gary. i explained that our garbage disposal was leaking, and he told me he could come out right away. He even gave us a price over the phone, which was really helpful. When he arrived, he checked out the disposal and saw we needed a new one, so he installed it quickly. While he was here, my husband asked if he could also look at a slow-draining sink in our master bathroom. gary fixed that too, no problem. i called just before 1pm and by 2pm, both jobs were done and he was on his way. He worked fast and was very professional. i'll definitely use this plumbing company again for any future needs!

After checking around for plumbing estimates and not being happy with the high prices just to get a quote, I decided to call a local plumber. Within 45 minutes, Damian arrived at my home, ready to help with my leaky pipe problem, which was located between the kitchen cabinet and the outside wall. Damian worked hard and didn’t hesitate to tackle the job, even going up into the hot attic with temperatures well over 100 degrees. He replaced all the old, worn-out plumbing parts and made sure everything was working perfectly before he left. The kitchen was left clean and in great shape. My wife and I are very satisfied with the service and would highly recommend them for any plumbing needs.

Nicholas was very professional and did an outstanding job with my plumbing project. He connected my sewer outlet to the new system at my property in El Paso. My new sewer line had to run down my gravel driveway, and I asked if he could move the gravel aside before digging to help make things easier when putting it back. Not only did he do that, he also graded and smoothed out the driveway after finishing the work, so it actually looked better than before. He showed up right on time and got everything done as promised. I highly recommend Theodore & Sons Plumbing for anyone needing plumbing services.

gary, damian, brad and their crew are by far the best plumbers we have ever hired. we found a problem in our home's sewer line here in el paso and wanted it fixed up for peace of mind. gary and damian came out to inspect and gave us a quote at no cost. we got a few other estimates but this plumbing team offered the best price and really seemed to know what they were doing. the repair process was quick and easy, and after they finished working in our yard, you couldn't even tell any digging had been done. if you need any sewer line repairs in el paso, these are the folks to call. they're honest, friendly, and work super hard.

we were very happy with the work done by the plumber team, led by brad. after checking out our slow-draining pipes, brad pumped the system, figured out the issue, and swapped out the old pipe between the tank and the next section with sturdy pvc pipe. he also made sure to clean out the lines to keep everything flowing. the customer service was great, with quick and clear updates and the cost was just what they said it would be. we'll use this plumbing company again if we need to, and would recommend them to anyone needing plumbing help.

We woke up to no water one morning while trying to get the kids ready and packed up for a trip. The water meter showed we had used a huge amount of water in the last month, so we knew there must be a leak on our side of the line. Luckily, a plumber was working in our neighborhood and was able to come over right away. He quickly helped us get the water running again so everyone could take showers and get on the road. The plumber, Brad, went out to get the parts needed and finished the repair within an hour. Brad was very friendly and really cared about helping us. Now we know who to call for any plumbing needs in the future!

Our commercial water heater in El Paso stopped working and wasn’t heating up. We first called another plumbing company, but they just checked it, said the problem was probably electronic, and gave us a high quote for a completely new water heater. That didn’t sound right, so we decided to get another plumber’s opinion. We called for plumbing help, and Damian and his team arrived quickly the next day. They checked everything and found the issue right away—a dirty igniter and igniter rod. They cleaned it up, and in about 30 minutes, our water heater was working again. The repair cost was way less than replacing the whole unit, saving us thousands of dollars. We are grateful for the honest, fast, and professional service. From now on, we’ll be calling them for all our plumbing needs!

My husband and I were dealing with some stubborn plumbing problems at our home in El Paso and reached out to several plumbers for help. We ended up choosing Theodore & Sons Plumbing, and we’re really glad we did. Even though what started as a quick 2-day project turned into a 4-day job because our pipes were in such bad shape, Gary and his team stayed patient and professional the whole time. They explained each step of the process and made sure to answer all of our questions, so we always knew what was going on. After finishing the repairs, they even took the time to clean up the dust and debris in our basement. We had a really positive experience and would recommend them to anyone in El Paso who needs a reliable plumber.

I had an issue with my hot water heater at my house in El Paso and reached out to Theodore & Sons Plumbing. They got me scheduled quickly, offering next day service, which was a big help. Nicholas was the plumber who came by, and you could tell right away he really cares about his work. He was very polite, showed up on time, and knew exactly what he was doing. The repair was done quickly and he even made sure everything was cleaned up before he left, vacuuming and wiping down the area. Nicholas also took the time to walk me through the basics of maintaining and using my water heater, which I really appreciated. It’s not often you meet someone so dedicated and passionate about their job these days. I’m glad I called and would recommend them to anyone looking for a reliable, professional plumber.

Liam and his team have handled several plumbing jobs for my landlord at a rental house in El Paso. They replaced broken water pipes and fixed a sewer line in an old house. I also managed a new animal shelter where they took care of all the plumbing, air, and heating work. When I was house-sitting for a client and a pipe burst, I didn't hesitate to call them. They set up same-day service, quickly found a leaking water heater flex hose, and replaced it right away. I definitely recommend them for any plumbing needs in El Paso.

We had a fantastic experience with this plumbing company in El Paso. Our home had a tough issue with a blocked sewer main line, which had been made worse by a previous plumber. Nicholas from the team came out quickly, figured out the problem, and fixed it right away. The repair was complicated and involved replacing underground pipes all the way to the street, but everything was handled smoothly. They even made sure the cement work was top notch. Even after a long time, everything is still working perfectly. I was so pleased that I called them again for help with plumbing during a remodel. They are reliable, friendly, and truly know what they’re doing. Highly recommend for anyone needing plumbing help!

a while back, i had a slab leak under my kitchen floor and was told that getting a full re-pipe would actually save me money compared to breaking up the tile to fix the leak. i reached out to a few local plumbers and got several estimates, but ended up choosing these guys. gary came out himself to look at the problem and gave me a clear, fair quote. the whole repair process went smoothly—they showed up on time and knew exactly what they were doing. gary even had brad come by to handle a bit of carpentry and painting that came up during the job, which was a nice touch since most plumbers don’t handle that kind of work. since then, i’ve called them a couple more times for things like a slow drain and installing a new kitchen faucet. every time, their service has been top-notch and fast. honestly, their prices are better than anyone else i’ve checked, and they always go above and beyond to make sure the job is done right. i won’t call anyone else for plumbing work—these guys are my go-to plumbers in texas!