Reviews of local pros in El Paso, Texas

This team did a great job. A pleasure to work with and everything was as expected. Very professional and would definitely recommend. My husband used to work in the industry and was impressed by the work. Fair prices and exceptional customer service and job well done. They do not cut corners and take the extra mile to make everything perfect. Thank you Randy and Alex for a wonderful experience!

All I can say is that Randy and Jackie took real good care of me and made feel like like I was a part of the family. I needed a new HVAC system installed so I could sell my home. Being overseas for the military it and getting the run around from so many other companies it was hard to find someone to trust. After finding them and telling them my situation, they were fast an efficient and had the new system installed in less than a week and was able to sell my home on the projected closing date. Thank you guys once again for keeping your word and being fast and reliable.

Randy, Jerry and Leeroy were all amazing at taking care of our AC units. They diagnosed and fixed the issue within hours. Plus, recommended proactive Maitenance. I highly recommend contacting them for any heating and cooling issues for your home or business. 👍

Great service! Jerry was very kind, professional, and quick with repairing our AC. We will be recommending this company to anyone that needs AC services. We are so glad we found a trustworthy company that we can use for any future repairs.

I called the Ignitify for HVAC servicing. Leeroy called to let me know he was able to come earlier than expected, which was good. He was polite, experienced, and transparent of every process and pricing before he start. He explained everything, fixed it quickly, and made sure it worked perfectly before leaving. He answered all of my questions and was professional the entire time. One note is that Ignitify does charge seperate Low Voltage Diagnastic fee of $225, which is a seperate charge from A/C service call charge that was waved.

Our technician Oscar is awesome. He got the work done quick and definitely knows what he is doing. Great skill and great communicator.

This HVAC company is the real deal. I called to schedule a visit to check my HVAC unit and company had a tech at my house in 2 1/2 hours. It was not an emergency in my case but I did want the issue looked at ASAP before possibly getting worse. My tech Jerry was knowledgeable and professional from start to finish and explained what the problem was , gave me a quote and started repairs immediately. He checked the system to make sure everything was working properly before leaving the property. Recommended Ignitify HVAC for any Air conditioner work.

Excellent service from technician, Adrian. He was knowledgeable and efficient. He shared results and answered all of my questions. His inspection included both indoor and outdoor components of my heating/cooling unit. He cleaned all areas around the unit and left the area spotless. He was very professional throughout this service call.

I contacted Ignitify because of how much they support local organizations (I am a cat lady, so after Mandarin Retreat 🐈 recommended them, I knew they were a local company I can trust). Price was very good (I was able to take advantage of their promotion); Adrian Martinez (the tech) was very friendly and was able to answer all of our questions.
After the PM we had some recommendations for our HVAC system, we were not able to afford the extra service today… but we will be calling them in the future to address the recommendations for sure!

My family and I had a wonderful experience working with Ignitify. Beginning with the techs who kindly assisted my elderly mother. We ended up having to install a whole new furnace as ours was 25 years old. The company was prompt and facilitated installing the new furnace quickly. They also problem solved with us for payment options that made sense given my long distance circumstances. Thanks go to Randy Montes for his assistance through this. We look forward working with Ignitify for many years!
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I have been using Ignitify for my HVAC maintenance for a while now for both my residential and my rental.
They have the best customer service, the technicians are always professional, always on time, they keep me updated and have always been respectful. I really appreciate their honesty and professionalism. THANK YOU IGNITIFY!

I cannot say enough good things about this company! From the very first phone call, their customer service was professional, friendly, and extremely responsive. They scheduled me quickly and kept me updated every step of the way. The technician arrived on time, was very knowledgeable, and took the time to explain exactly what was going on with my system in a way I could actually understand.
Not only did they repair the issue efficiently, but they also performed a full check to make sure everything was running smoothly. I also really appreciated their honesty and transparency.
It’s rare to find a company that combines great workmanship with genuine care for their customers, but this team does it all. My home is now perfectly comfortable, and I have peace of mind knowing I can count on them for future maintenance. If you’re looking for reliable, trustworthy, and top-quality heating and cooling services, this is the company to call!

Best service and people in El Paso Texas, they are not only 100% a reliable company but also care about you as a person. I recommend them 100%!!! They have been taking care of us for many years regardless of what time or day you need them to come to your home!!!

Ignitify is the ONLY company I would recommend for your heating and air conditioning needs in El Paso. They are always prompt to respond and keep you informed every step of the way. Omar was fantastic from assessment, to installation, to clean up. He answered every question and concerned and personally oversaw the entire project. Highly recommend.

Amazing service didnt push or force any work done but did the most possible to figure out the problem and even did extra by fixing the loose door that led to the furnace omar did amzing truly ignitfying

ADRIAN- my dude was awesome, very very professional even courteous entering the house while my pregnant wife is on lunch with me, very quick to repair any rusted parts and the copper line for the cooler. Awesome service.

Omar was very knowledgeable and patiently took the time to explain the issues through pictures and gave expert opinions on options for repairs. Very personable and respectful. We will definitely be able to make a more informed decision on our next steps thanks to him. Received a quote on a new unit and will definitely take a closer look into it.

Sergio came after hours to service our down AC unit on a very hot day. He was courteous and very professional. He explained everything clearly and soon had our AC working again. I was very impressed with the great service Sergio provided and the other folks I spoke to as well. I will gladly recommend this company to anyone needing this type of service.

Tech was here for less than an hour. He fixed problem by replacing a bad compressor switch. He charged $368. No up front problem description or cost warning. The switch sells for under$30. Feel scammed. I am a disabled 75 yr. Senior on social security.

This was the first time that i have used this company and they were super accommodating. Even though they are based in El Paso, and the place i needed to be serviced was in Alamogordo, they were able to fit me in within the same week. I mainly spoke to Rebecca and let me tell you she is amazing.

The worker that came to my house was professional and curious to my concerns of my AC unit. She troubleshoot the issue I identified what was going on an repaired the issue on the spot. I appreciate her service. ❤️