Appliance Repair reviews in Houston, Texas

4.3 based on 2541 reviews Back to the listing
    5

    Jody was very helpful! He was able to come the next day to diagnose the unit and provided the clear reasoning for his recommendation. He took the time to write up the information I needed to present for my home warranty. I will recommend Jody to others.

    5

    We had a complicated issue with a new fridge that required significant diagnostics to identify the root cause. Jody patiently went through the process, identified and fixed the issue. Highly recommended. Give him a call.

    5

    Highly recommend using Premier Appliance Repair. Jody was a pleasure to work with, replying swiftly to address my needs the next day and quickly identifying and resolving the issue; didn't require replacing parts as a bonus. Great to find a small business like Jody's serving the Houston area.

    5

    Thank you Jodi and Son for your honest and professional work today. We HIGHLY recommend this company. Our aging parents were terrified they needed a new refrigerator. We so much appreciate your honesty timely response to their needs.

    5

    Thanks for the professional work Jody. He is the owner of his business who performs his own work. Performed good, clean, efficient repair of my washing machine

    5

    I highly recommend Premier Appliance Repair. Twice in the last month, I needed a dryer and refrigerator/freezer repaired. He came to my home, found the problem, and made repairs in under 6 hours! Unbelievable! Jody took the time to explain every step in the process and charged me a fair price. If you have broken appliances, call him and get a quote. Compared to replacement costs for a new dryer and frig, we got a very good deal. Great job Jody!

    5

    Made appointment online. They came at the time they said and were great. From all I can see online they were more than fair cost. Will certainly use again if needed and recommend to others.

    5

    Dan (technician) did an excellent job repairing my LG refrigerator.

    1

    This company took 4 days to even answer the call and then when they did, they were totally unprofessional. I can't understand why LG contracts with them, makes you not want to buy an LG product. I wish i could give no stars

    5

    Thai Tang was very responsive. Called before he arrived
    and fixed the problem in short order. Excellent man for the task. I would highly recommend him.

    5

    Thai Tang did an excellent job. He is very competent and efficient.
    He did a top quality job. He properly informed me on his arrival times, followed up on a part order.
    Overall I am very satisfied with the repair and I highly recommend him.

    1

    This company was scheduled to come to my place on 20 November 2020 between the hours of 8am to 12 pm. Had to contact LG to get in touch with them. After 12pm on the 20th I received no call and the technician never showed up. I then called LG again and they would not answer the phone for them. So if you want your appliance to be repaired please don’t use this company. I wasted an entire day off just to have the same problem. There is no communication between this company and you and they don’t show up at all. So complete wast of time if you use them.

    1

    They were assigned by LG to repair my dishwasher. It still had problems afterwards. We just had an LG tech out today who showed us the main board that was replaced by S6 appliance repair. The board was clearly used with roach droppings inside. We do NOT have roach issues. The tech installed a used board in our dishwasher. DO NOT USE!

    1

    The LG 27cu French Door Refrigerator Model LMXS27626S /00, SN# 511TRQU1E476, Type R134a has an engineering defect not having any option to replace a bad leak between the compressor in the back, to the evaporator on the front;

    After the second visit when Dan the technician replaced the evaporator and welded the lines to it, the refrigerator stop cooling at all since. Then, after the other visits when he replaced the condenser there was no difference at all.

    After almost $1,000 in repairs from the LG's authorized Technician [Electron Appliance] which 80% is on third rail pair labor, they replaced all the cooling system with LG parts in 4 visits (compressor, dryer, evaporator & condenser) only their 5th visit their supervisor Thai Tang just then noticed and said the unit is not repairable.

    Therefore, now after spending all that money, we have a refrigerator with a brand new complete colling system that is absolutely trash, because they were not capable of identifying or testing this leak from the beginning before they make you spend for all the labor and replacement parts, even do is a common issue with this LG refrigerators.

    5

    mi lavadora no funcionaba y lo habia intentado todo, aparte de que mi lavadora quedo funcionando perfectamente, el servicio al cliente fue excelente en especial por parte del Juan, 5 estrellas.

    1

    Do not get anything serviced with NCR. Bad communication skills, impatient angry business owner and just terrible service overall. Bad business.

    1

    incompetent and bad service.

    5

    Very professional, on time, and great communication.

    1

    Horrible experience. Couldn’t solve the problem and after that wished me luck and told me he was not coming back

    1

    They have done THREE no shows. They have a window of arrival they gave me as all day and THREE times they failed to come or call. HIGHLY unprofessional. I would not use their service.

    1

    I have insurance with Directtv. They set me up with NCR a week ago. They missed the appointment and also will not respond to my phone calls.