HVAC reviews in Houston, Texas

Excelente service, highly recommended. Accessible prices.

Frosty HVAC well put together Team, very honest and real reasonable, I highly recommend this company for new units and repair units

They really care about their costumers, I was given same day service and repair much needed in this cold weather. Excellent service and affordable prices.

Excellent service, very transparent and reliable. Helped me throughout the whole process of getting my heater back working. Would 100% recommend.

I was so very pleased with the work of this co. They installed a complete new system in 2 days. They were knowledgeable and professional. I highly recommend this company.

I highly recommend Frosty HVAC and Heat Solutions. My AC unit broke down and I was having a hard time finding an experienced and affordable provider. I was able to get an estimate and service the same day. Thanks Frosty HVAC..!

Absolute garbage experience. Warranty company sent them, the tech spoke absolutely no English and couldn't communicate the issues with us nor did they submit an estimate with my Warranty company. All calls were fruitless and aggravating.

I Have been a contracted customer with "Your Air" since you took over from Pheasant Valley, whom I was with since 2006, I have a issue with my A/C, I called to get a technician out to fix it, (simple fix) to be told that I cannot get anyone to look at my system until next week???? What am I paying my club care membership for, to be told to look for another company? This is extremely poor business sense.

Hello,
My company CLB Collision located on the North side of Houston called Your Air Conditioning and Heating 1/15/2013 to service our heaters for an upcoming hard freeze. They charged me an initial fee of $198.00 to do a system diagnosis and see what we needed to become compliant because we had a new gas meter installed on our facility.

The first gentleman who came out said that he would do the diagnostics, and get back with us. He did estimate, never left us with a the cost of what it would be to fixed our heaters. The next day, another tech from this company came to us and said it would be an additional $650.00 to just put our units in so called compliance and that was not to include servicing our heaters to make them operational. I was livid when I and my partner found this out. The owner Roger, called me and came by my shop saying that he needed the balance of the monies own form the estimate ($650.00). He then told me that he would do what he could in order to get our furnaces in operating order. He said that he needed some parts and he would return to continue the process of servicing our heaters.

Then Roger told me that he had not worked on these heaters before. I asked him if he could do it. He assured me that he could. Several techs after that came out to our facility to assist in the servicing of our units. They could not get out units wired, or going. In fact, Roger called a man he actually works on the type of furnaces that we have. He came out and said that the heaters needed a control valve and other things.

He told me that he relayed the message of what he found to Roger and more techs came out to our facility again. They could not fix them. Roger told me to get 2 new thermostats from Home Depot, and he would send a tech to come out and install them. He told me a price of somewhere around $200 (more or less) to install them. The tech came out, and installed them and a transformer that was need. Yet the heaters still did not work. The tech came into my office and told me that (He was very sorry, he could not fix my heaters). Roger call me back and said that the tech told him that since my heaters so so old and hard to get parts for we needed to look at installing new heaters. Roger told me that the tech said we one furnace needed ( Heat exchangers, fan motors, control valves).

It would be better to just install new heaters. He gave me a price of around $1700 per unit and that should do the trick to get my shop some heat.

I was doing some snooping myself and I went and turned on one of the new thermostats and walked away. When I returned, the fan motor was blowing! I said I have been lied to.

I made some calls and I was referred to another Company, (Master Mechanical Contractors, Spring Texas). The tech came out, and said all that was wrong with both heaters was that the pilot assemblies needed to be pulled out and cleaned. He blew out both units, cleaned both pilots and turned on the gas. Both units fired up and are work working properly for less that $400.

I am going to the Lic board of Texas and the BBB to file a complaint for bad service, poor diagnostics and flat out lies about our heater.

Being a local business owner as well in this community who serves the public, I will never refer anyone to Your Air Conditioning.

Warren Griffin
CLB Collision Inc.

Jason R. was very nice, professional and courteous. He took time to answer my questions, explained to me different things about my system and didn't mind me looking at what he was doing. Highly recommend this company and Jason R.

We are going to sue this company. This company is a absolute rip off. They were supposed to clear a line of water from buildup in our unit since water was gushing out of our unit. Instead of the service guy using a vacuum to take out the clog, he pushed the clogged gunk further into the pipe and caused a huge leak in our attic as a result. This is after he spoke to our plumber! The damage now is over 1000 dollars and the owner is saying it's our plumbers fault which is obviously not the case.

A company known for their transitional phrases; to trick the customer in more unnecessary "out of pocket" expenses. Be careful when choosing a company to come to your home. The bigger companies (franchise) will always do background checks and drug screenings on all their applicants. They have the funds to make sure every employee has been checked out thoroughly. Unlike smaller "Mom & Pop" business which may not fork out the $$'s to check their employees without cause. Your Air does not run Background checks on their employees (truthful knowledge from a previous employee). We are always looking to save a buck, if we are told that our AC system can be fixed with a couple of parts then we feel relieved in the sense that our "Out of Pocket" expense will be minimum (that's what we think). We are usually given a choice to repair/replace parts or buy a new unit
: EXP; New Condenser. Don't be fooled by that "Savings" you think you are making when choosing the part replacement. What they fail to tell you is what caused the part to fail in the first place which will continue to happen again and again. after a few times back out to your home (more $$ out of your pocket) you are now told you need to replace the unit. This means you spent more money (in smaller fractions) then you would have if you had just bought a new outside condenser in the first place. However; the known fact of NO Background checks and drug screening on employees is enough information I need to know to make a wiser decision on whom I would call to have any services needed in my home. My families safety matters more to me than saving a few bucks.

I rarely write reviews, however my experience with Your A/C Company is one to share. Newly moved to TX in 2016, didn't know anyone and was looking for an honest company who wouldn't take advantage of my situation. I needed Freon in my a/c unit - that was all I wanted. They charged over market value for freon, and attempted to get me to use some $1000 "sealant" to seal the unit. After calling other companies, I was unable to find any to recommend such "sealant' due to it's lack of guarantee. I'm very disappointed with Your Air Conditioning Company. Not only will I never use them again, I would not recommend anyone else use them either. It's unfortunate being new to a city and have someone overcharge and recommend services that simply are not necessary. Not to mention the calls from their customer service agents recommending services and pointless repairs. Thankfully I found another company with honest technicians, fair market value pricing to take care of my air conditioning needs.

I was looking to have someone diagnose issues with my hvac found this company because they offer free phone diagnoses.
I was met with professionalism and learned more about hvac.
Companies that treat customers like nieghbors like this are fewer and fewer everyday. I'll be considering them in the future as needed.

Kaleb was a really nice guy. I am not the customer, it's actually my girlfriend who couldn't leave a 2nd review. The only issue is the time it took to finish. Kaleb came here from the SW side to the near Spring area. He took it upon himself to come here first, so that part, I felt was good cust service. However, the scheduling could've been better. He had to come by, then go get the grill for the vent. I understand why he had to, but he shpudlhave been scheduled for a job on the sw side, then north. The window was 1-4, so traffic got him here at 4:05. Scheduling employees better would get a 5star for sure. Kaleb was great though.

Amazing AC company! They are quick, thorough and most importantly they truly care about their customers. Their staff has gone above and beyond for my family. I will recommend them to everyone! Their 24 hour phone service is beyond helpful When your ac decides to go out in the middle of the night.

Jed did a fabulous job. He worked above and beyond expectations to deliver the best long term results. Very polite and professional.

Oscar inspected my systems and found no freon leaks. He was thorough, as usual, and friendly as always.

Roger made a detailed inspection of my systems to determine what I would need to do to transition to beyond R-22 coolant. He then gave me the best briefing on air conditioning that I've ever heard. Now I know my options. Replace one system. Possible upgrade or replace the other. At this time I am considering my options. Thanks for your fine help.

Gerald J. Hickman

Greg J was dressed very professionally, neat in appearance, and worked efficiently. He called me ahead of time to let me know he was on his way and arrived and the quoted time. Upon arrival, he introduced himself and called me by name. He checked my A/C systems, explained the problem and how the repair would be handled. He also made other recommendations he thought would help improve my units. I have nothing but high praise for him.

Very Pleased with the service provided by Oscar from Your Air Conditioning Company. Prompt and courteous. His work was thorough. 2 of my three systems needed refrigerant. As an engineer I strongly believe in preventative maintenance and service - This service will extend the life of my units and improve the efficiency. I am quite pleased with the work performed. I decided to try Your Air based on a cold call I received from Amber who was also courteous and helpful. I plan to use Your Air for my future HVAC needs

I recently moved away from Houston, and was a bit troubled by the decision because my mom is getting older and I worry about her! When I got the call from her that her HVAC had gone out in December of all times, my nightmare had come true... I called Your Air Co after hours and Colleen and Oscar were EXTREMELY helpful, immediately responding with an emergency repair. When I got the bill, I was surprised by how affordable such a quality service can be. I seriously can’t thank them enough!