HVAC reviews in Houston, Texas

Had Michael just hear for a home warranty check. Our systems were working ok but had overflow drain line leaking so wanted someone to take a look before something serious happened. Michael was very professional and precise in his check and checked out everything, even in this overwhelming heat outside and in the attic. He was here for over an hour making sure everything was good and for any issues for the leak. He double checked everything, found the issue in our connections and reinstalled it. Hopefully this will take care of the leak and we won’t have to worry about any issues through this heat.

I've been loyal customer for several years. Great service, professional and courteous support. Special thanks to field technician James and manager Eric for after hour work. James took his time after business hours to follow up the work he completed and make sure my unit was in good condition. It gave me a piece of mind that my family was in trust worthy company and their employees that cares. Much gratitude and appreciation for all the support. Thank you James!!

The initial contact was positive and good. The serviceman was kind but it took 4 hours to determine the cause of my ac not cooling properly.. The serviceman was saying it had a few issues but wouldn’t check the Freon levels. When I asked him to check the levels he refused. He had to call his supervisor and manager around 25 times. He couldn’t put Freon in until he got his bosses approval. After going back and forward for an hour they told him to abandon the job. I told him after he put the Freon in he could finish the 4 hour inspection. He started packing up so I then asked if you had put Freon into the AC would the air blow cold air he answered Yes!!!
Here is the latest information regarding Your Air Conditioning Company. First of all we have been using this company for over 4 years. They put in a new furnace and some other products as well.
We call them on on Thursday 4 days ago. The only thing wrong with the ac was it was not cooling properly. When the serviceman left after he stated he put everything back together the way it was before he started working on it. So I walk inside the house to adjust the temperature on the thermostat well it was blank. So I called the office and asked for him to come back and fixed the issue. They said they would call the serviceman to get him back out, to no avail. So we began calling them 3-4 times a day but the answering machine would pick up. Today is now Monday and we are without air because nothing works. The thermostat, furnace, or the fan on the ac.They never returned our calls all weekend and they were open! They finally called but refused to put it back into working condition like before just because I wanted some Freon put in the system. Like I stated before I have used them for years but there is no professionalism or regard for human kindness. I have a 1 year old baby in the house but they don’t care. Do The Right Thing the first time and then everyone will be happy. Unfortunately not in this case.

Ms. Colleen's entire team is Amazing. They make you feel like family. I love the fact that they took the time to explain everything to me. Michael came to the rescue to get my air up and running just in time before my son graduation party. I have been fighting with the warranty company since Wednesday. One Happy Customer and will definitely refer and use them again.

Kaleb came by to do a check up on my HVAC as part of my yearly membership. He is friendly and courteous. I appreciate that the technicians take pictures and show me what is happening in the attic. They also ask for brooms to clean up after themselves since a little debris falls on the floor when they head up to the attic.

I only removed one star for tardiness, which I think has more to do with how the company schedules and dispatches its workers, so it isn't Kaleb's fault. My appointment window was 1-5:00. I sat at home all afternoon (and even called to check at 4:30). At 5:15 Kaleb arrived. His service lasted until 7:50.

My AC was installed last year by Your Air and is running well. It just needs some cleaning and I want to install a new return grill. All in all, the service is good, and the products are good. The timing needs work.

I called your air due to an issue with the heater in my home. I was able to be scheduled for same day service and was assigned a technician by the name of Jarrett. He was professional, polite, and arrived on time. He was able to find the problem quickly and was even able to get everything fixed that day. I was warm and cozy in my home by the evening. Thanks again!

On Nov. 15, 2023 Your Air , Air conditioning Company assigned Mr. Rudy to come to our home to do a heating tune - up. He arrived on time and was very respectful .
Mr. Rudy was thorough with his work and took the time making sure everything was working properly with our conditioning system Mr. Rudy also brought to our attention the issues he found. He was kind enough to offer to change our air filter and did it, thank you.
As a customer it is important that every technician checks our AC system well and not come and do a quick inspection because it does bring concerns to me because we take your work for it.
I was Very pleased with today’s service and also having a manager speak to us about prices and discounts .
Thank you Your Air Conditioning Company and Mr. Rudy🙏🏽

Our Nest Thermostat kept saying "Cooling starting soon" but never actually started cooling down. We called Your Air Conditioning Company to come out and address the problem. Jarrett was dispatched over to our place and spent a few hours diagnosing the mystery problem and starting the repair. It ended up being two separate power supply issues that needed to be addressed (probably some form of power surge that knocked them both out.) He came back the next morning with the new part in hand and got us taken care of. Jarrett was very nice and polite, and was communicative throughout the process and really put the extra hours in to ensure we were taken care of. The Service Manager and office staff were very polite and easy to work with, which is a major bonus to the company. After using a couple different A/C companies, I'm thoroughly impressed with the professionalism and courtesy of Your Air Company. 10/10 would recommend!

Darrion was the tech who did our repairs. He was very thorough and professional. All of the employees I have spoken with were all very friendly and make you feel valued. I would highly recommend Darrion to anyone.

All them! Will hook you up! They also have HVAC trade school classes. Building out new training facility at new location, as we speak! Learn from the best!!

I was reading some Google reviews for HVAC companies in Houston and noticed a few common complaints customers mention.

Just curious — do you ever look at competitor reviews to see what customers mention the most?

Blake, the AC technician, was polite and professional. He gave me a full explanation as well as pictures taken. Above and Beyond! Honest and truly walked us through everything.

We had a great experience with Blake as the HVAC tech. He was on time, professional, thorough and had AC working before he left. I highly recommend Love Air Conditioning!

We had such a great experience with Just Air! From the very beginning, they were upfront, honest, and incredibly affordable compared to other companies we called. The technician took the time to carefully go through everything, found all of the issues we were having, and actually explained them in a way that made sense. What I really appreciated is that they gave us clear options instead of just pushing the most expensive fix. It felt like they genuinely cared about helping us make the best decision for our home, not just making a sale.

On top of that, their professionalism and responsiveness were top-notch. They showed up when they said they would, worked quickly but thoroughly, and left everything cleaner than when they arrived. It’s rare these days to find a company that delivers both quality and value, but your Air exceeded expectations.

Highly recommend them to anyone looking for reliable, honest, and affordable service—you’ll be glad you called them!

Blake was great! He was very professional and talked me through everything. My AC was blowing perfectly before he left! I highly recommend this company to anyone needing AC or heating quick and affordable

This is my second time using them. I called to set up some time and came out same day without even asking. I appreciate Alex and Victor taking care of me.

The installers were top notch, service oriented, and very professional.
I will continue to use and recommend Avatex.

Avatex did an amazing job. They were timely with their communication and their technician was efficient and professional. I would highly recommend.

Thank you so much...guys came in and got us up and running in no time...other companies were charging more just to come out. Very pleased with services.

Requested service on July 25 for air conditioner not cooling. After no response, I called on August 7th and was told he found my request and would send someone “tomorrow”. Still waiting…..

Timely, professional, knowledgeable and personable….. everything was great including clean-up on completion….