Plumbing reviews in Katy, Texas

We discovered a slow water leak under our kitchen floor coming from the refrigerator’s ice maker line. Since our house in Katy is pretty old, we needed some extra care with the plumbing. Jalen & Sons Plumbing sent Shawn out, and he did a great job. He upgraded the pipes under the house by crawling into the tight space and added a new shutoff valve behind the fridge, which really helps for future repairs. Throughout the whole process, the communication was clear, and Shawn arrived right on time. He explained everything in simple terms and worked quickly but carefully. The price was fair, and the work was done efficiently. If you want reliable plumbers who know what they’re doing, I definitely recommend this company for your plumbing needs.

If I could give more than 5 stars, I definitely would. William came out to our home in Katy when we had a badly damaged Moen cartridge and a leaking pipe behind our shower handle. We called with hardly any notice because our whole house had no water due to the leak in the wall. William showed up in about 15 minutes, quickly removed the old cartridge, and even had the right replacement part on hand. He also spotted a slow drip after the repair and came up with a smart fix so there wouldn’t be any more leaks. Now we have water running perfectly again. I highly recommend Jalen & Sons Plumbing for any plumbing issues!

We had a major plumbing emergency when a root blocked our main sewage line, causing the toilets to overflow and water to back up into the shower and bathtub. I called around for plumbers until I finally got a quick response. Clayton answered right away, listened to the problem, and gave me helpful advice over the phone. He even followed up shortly after to check if his suggestions worked. When I told him the situation was still bad, with bad smells and soaked carpet, Clayton came out fast. He located the root in the pipe, cut it out, and got everything working again. I really appreciate how quickly he responded and his knowledge about plumbing issues. I’ll definitely be calling him again for any plumbing needs! Highly recommend their reliable and prompt service.

I recently hired this plumbing company in Katy for several jobs around my house. Clayton came out to help with a tune-up for my central air and heating, and also worked on my hot water heater replacement. Even though I was a little concerned at first about whether they covered my neighborhood, they were able to come out without any issues. The service was friendly and professional, and I appreciated that they asked me to review their work after everything was finished. Their prices were more affordable than the bigger plumbing companies, and I liked the personal touch you just don’t get with larger businesses. I’ll definitely call them again whenever I need plumbing work done.

I had Jalen & Sons Plumbing come out to my home in Katy because I thought I might have a leaking pipe under the foundation. Shawn and William arrived right on time and were very polite and professional. They took the time to carefully check everything and quickly found the real problem—a sprinkler head was leaking, not a pipe like I first thought. All it needed was a simple cap, which fixed the issue right away. Even though it was a small job and they didn’t charge me for unnecessary work, their honesty and great attitude really impressed me. With the hot Texas weather, it's good to know I can count on reliable plumbers when something comes up. I’ll definitely call them again for any plumbing needs and highly recommend their service to others.

shawn and clayton from this plumbing service in katy were fantastic! we had a really high gas bill and thought there might be a slab leak under our house. after calling around, shawn got us scheduled quickly, and both he and clayton showed up right on time. within just a few minutes, they checked everything and let us know there wasn’t a slab leak after all. shawn walked us through all his findings, explained things clearly, and made sure we understood what was going on. they even looked over the water heater and heating unit to make sure there were no gas leaks. they were honest, didn’t push for extra work, and gave us peace of mind. i’ll definitely call them again if i need a plumber in katy.

We reached out to Jalen & Sons Plumbing in Katy when our sewer line got backed up. At first, our appointment was rescheduled, but once we connected, everything went smoothly. Clayton arrived quickly, even on a Saturday, and got straight to work. He explained the problem clearly and offered to fix it right away. Clayton used a hydro jet to clear the line outside and discovered several root balls blocking the sewer. He didn’t even need to dig up our concrete or come inside the house, and everything was sorted out in about two hours. The total cost was much less than we expected, and the service was fast and professional. We’ll be calling them for any future plumbing needs!

i had a leaking water heater at my place in katy, so i reached out to a local plumbing service. shawn came by the next day, checked everything out, and gave me a clear estimate. by the following afternoon, my new water heater was already installed and the whole area was left neat and tidy. shawn explained all the details to me and was very professional throughout the job. i also appreciated the follow up calls to make sure my new water heater was running smoothly and there were no issues. the service was top notch and i would definitely recommend them to my friends and family in katy.

Jalen & Sons Plumbing came out to check my sewer line because I was having drainage problems that were common in our new neighborhood. William did the inspection and instead of finding sagging pipes like I expected, he discovered that there were large rocks left inside the line from when the house was built. The builder’s plumber had told me it wasn’t a big issue, but William took the time to explain why it actually needed to be fixed, and thanks to his advice, the problem was taken care of properly. The rocks in the pipe even broke his camera during the inspection, but he got a new one and returned to finish the job at no extra cost. I really appreciated his plumbing knowledge, fair pricing, and the way he explained everything so I could understand what was going on with my sewer line.

Shawn came out to fix a backed-up kitchen sink in our condo. He was very professional and knew exactly what he was doing. Shawn found out the clog wasn’t just in our own pipes, but in the main line shared by the building. He handled everything, got the line cleared up quickly, and even coordinated with the HOA board so the management company could be billed directly. That saved me from paying out of pocket and waiting for reimbursement. Working with Shawn was a great experience—he was friendly, helpful, and made the whole plumbing issue stress-free. Highly recommend their plumbing services!

After having two slab leaks show up in the same spot just a few months apart, I realized it was time for a full re-pipe in my house. I was careful to search for a plumber I could trust, since there are plenty out there who don’t always do the best work. Out of all the companies I spoke to, William and his crew stood out for their honesty and professionalism, and the price they gave me seemed fair. Since I’d never had a re-pipe done before, I was worried about my home getting torn up or the job being rushed. William took time to explain exactly how the re-pipe would go, answered my questions, and made sure to address my concerns. That really put my mind at ease and made me confident in choosing them for the job. The re-pipe took about four days. William was on site every day with his team, Jace and Clayton. On the first day, they carefully planned out where to run the new lines and made precise cuts in the drywall, keeping things as neat as possible and making very little mess. Over the next few days, they installed the new Pex piping and switched the water over to the new lines. At the end of each day, they cleaned up thoroughly, which I appreciated. Once the plumbing was done, they patched up the drywall and made sure the texture matched perfectly. I was really impressed by the attention to detail—they made it look like nothing had ever happened to my walls. Overall, the team went above and beyond. They worked with integrity, respected my home, and made the whole process smooth. Jace and Clayton were both hardworking and polite, and it was clear that William had trained them well. Now that I’ve finished repainting, you’d never know my house had major plumbing work done. I’m glad I found this plumbing crew, and I’ll definitely call them again for any future plumbing needs. Highly recommended for anyone looking for a trustworthy plumber!

i called a plumber in katy for the first time when i couldn't reach my usual plumbing company—they just weren't answering and seemed too busy. i had a toilet that wouldn't stop running, a broken water valve, and the front outdoor spigot was in bad shape. shawn showed up really fast, was friendly, and explained everything clearly before quoting me a fair price. he got right to work and fixed the toilet and valve quickly. for the outside spigot, he didn’t have the right part with him, but promised to return the next day. even though i paid for the whole job up front, shawn came back exactly when he said he would and finished everything with good quality parts and neat work—i didn’t even need to be home for it. now that i know this plumber is reliable and honest, i’ll be using them for all my plumbing needs in katy going forward. great job!

I had a great experience with this plumbing team when setting up my new salon. Jace and the crew carefully removed the hot water heater and shampoo bowls from my old shop, then installed everything perfectly at my new place. Every time I’ve needed help since, they’ve come out quickly and fixed any issues right away. I was a little unsure at first, but I’m really glad I chose them—they made my move so much easier! Plus, the office staff is super friendly and always on top of things. Highly recommend these plumbers if you want fast and reliable service.

william, jace and the rest of the team did an awesome job updating our well tank and water treatment system here in katy. jace was able to give me a quote really quickly, and they managed to work me into their busy schedule to get the installation finished before the weekend. they tested the water right there and explained two different options for fixing my water issues. i liked that they didn’t just push the most expensive fix, but instead helped me pick the best solution for my needs. since we only use the place part time, i went with the more basic and affordable setup. the system works great—it takes care of the iron in our well water and replaced our old, worn-out pressure tank. everything was installed smoothly and on time. the office team made everything easy, from getting the estimate to finishing the work. these plumbers really know the local water here in katy, which made me feel confident about the job.

This was my first time needing a plumber to come out and fix a clogged kitchen sink drain. I wasn’t sure who to call at first, but after spotting one of their trucks in the neighborhood, I decided to reach out. I’m so glad I did! William arrived even earlier than the scheduled time and immediately got to work on the problem. He was very friendly and did an excellent job clearing the blockage. The price was fair, and I really appreciated how efficient and professional everything was. When I called to book the appointment, the person I spoke with was helpful and polite. I now know who to call for any future plumbing needs!

absolutely satisfied and would definitely recommend these plumbers. right when the holidays hit, our tankless water heater stopped working. the timing couldn’t have been worse, but the team made everything easy. we have a rinnai tankless water heater that our builder installed, and suddenly an error code 11 popped up with a loud alarm. after asking around in our katy neighborhood group, a bunch of folks suggested reaching out to a local plumbing company. they showed up exactly when they promised, stuck to the price they quoted, and explained all the possible fixes for our water heater model. the plumber who helped us, oliver, was super patient with all my questions. you could tell he knew his stuff about tankless systems. i really felt comfortable with their advice, and we will definitely call them again if we need any plumbing help.

We had a great experience with this plumbing company. When we had a water leak in our home, we called several plumbers, but only this team got back to us quickly—within half an hour. They sent out Oliver and his daughter, who found the leak fast and stayed for over five hours to make sure everything was fixed right. It's not often you find a plumbing business that’s truly honest and family-run. Their trucks and equipment were all new and ready for any plumbing job. You can tell they care about their work and their customers. We highly recommend this company and will call them again for any plumbing needs.

I was really impressed with Jalen & Sons Plumbing. We had a serious sewer line blockage at our home in Katy that took a few days of careful investigation and repair, including breaking through the concrete slab. Oliver handled the job and was always professional, courteous, and showed up right on time. He worked hard and kept us updated every step of the way. The repairs were done quickly and with great attention to detail. Not only did he fix the problem, but he also added a new access port to make any future plumbing issues easier and less expensive to handle. If you want your plumbing done right, this is the team to call!

I tried to handle my plumbing problem by myself, but quickly realized I was in over my head. When our septic tanks started acting up, I called Jalen & Sons Plumbing. Within just a few hours, Clayton arrived at my house, gave me a clear estimate, and got everything moving fast. Before I knew it, the tanks were being pumped and my plumbing was back to normal. The whole process was quick, the price was fair, and Clayton was both professional and friendly. I definitely recommend them if you need reliable plumbers who know what they’re doing.

I needed help getting a new sink hooked up and my drain cleared out. I tried calling a few other plumbing companies, but nobody picked up, called me back, or they wanted to add extra emergency fees just to come out the same day. When I called this company, they answered right away and sent Clayton over within the hour, with no surprise charges or hassle. Clayton was very professional and did a great job. He made sure to test everything before leaving, and he even cleaned up the whole work area so it looked just like before he arrived. I’ll definitely call them first for any plumbing needs in the future.

Here’s your rewritten and enhanced review, following all requirements: 'Absolutely awesome'! That’s the best way to describe the plumbing work I received today. Shawn was very clear and professional in explaining what plumbing repairs he was going to do and what he needed to inspect. As someone new to home plumbing issues, I really appreciated how he took the time to explain everything in simple terms. It turned out that my pipes had a serious buildup that needed attention. Previous homeowners probably never had them properly cleaned, even though I was told otherwise. Keeping up with plumbing maintenance is easy to overlook when life gets busy. After searching for reliable plumbing services, I now see the importance of scheduling regular checkups. Shawn suggested having the plumbing system inspected and cleaned out every few years to avoid problems down the line. For anyone in need of affordable plumbing maintenance, I highly recommend Jalen & Sons Plumbing. Real experiences from real customers matter, and I always look for honest reviews before choosing a service. Don’t let negative ratings from upset people sway your decision—these plumbers really know what they’re doing!