Plumbing reviews in Katy, Texas

I am so happy with the work from Cody Mims and Robert McArthur! They are terrific! Worked very hard to please me with the installation of a vanity and did an excellent job! Great plumbers and great guys! Took extra care to make certain everything was working properly.

The whole team did amazing!!! Pam on the phone had top notch customer service and attention to detail. Shauna had a positive attitude and did a great job of communicating and making sure my needs were met! The techs blew it out of the water (literally lol). Paul and Justin went above and beyond to make sure I had options to solve the issue and got it done in no time. I will call them again and would recommend to anyone for a seamless experience from beginning to end. Oh side note. I had an appointment set for Friday and they called to move me up to Wednesday. Wooowww! Yall made my day!

Cody from Mr. Potty Plumbing did a great job fixing our toilet.
He explained quite well what caused the issue and fixed it.
The issue was condensation from the AC that was piped to the same drain in the toilet, a growth incurred over time and caused the issue. Cody fixed the toilet system and added a iflo to solve the growth issue, we'll done!
Update, Cody and his team did an amazing installation of a whole house water softener and filtration system.
Clean install and the water is amazingly softer and cleaner, we really enjoy our new system, thank you 😊

i’ve worked with Jalen & Sons Plumbing before for some clogged street drains and a problem with my old oil tank. this time, my washer drain got backed up. i got quotes from other plumbers, some as high as $1800 and others at $1100 or $450. a few wanted to cut my cast iron drain and add vents i didn’t even need. i called Jalen & Sons Plumbing first thing this morning. even though they were busy, william made time to come by. he still remembered the setup of my place in katy from previous work, which made things quicker. using his own tools and techniques, he cleared the clog without any unnecessary work and for a price way lower than other quotes. what really helped was that i live over an hour away from the house and can’t always get there, so the peace of mind was a big deal for me. really appreciate the honest work and fair price. highly recommend if you need a plumber in katy.

Today, Clayton came by and did a fantastic job! He quickly identified the leak and replaced a 10-foot pipe in no time. The quality of work was excellent, and the service was prompt and friendly! Shawn took our call and arranged everything for us; he was very professional and courteous. Earlier this summer, we had a great experience with another visit, and Shawn was amazing then too. If you're in need of a plumber and want reliable, high-quality work with exceptional customer service, this is the team you want to choose! Just check out the reviews to see for yourself!

this plumbing company is top-notch. oliver and his crew are amazing! it's always a pleasure to talk to the office staff, and they check in after the appointment, which i really appreciate. great job done on replacing mixing valves on our water heaters. they also handle hvac maintenance. they were very careful setting up our new water heater and made sure everything was perfect after finishing the job. the whole experience was excellent! very knowledgeable plumbers, fair pricing, membership options, friendly service, and dependable people. i highly recommend!

when i moved back into my condo in katy, i noticed my old water heater wasn’t working right. after calling a few plumbing companies, i got in touch with jalen & sons plumbing. i was happy with how quickly they got back to me and how professional everyone was on the phone. shawn came out to take a look at my water heater. he explained in simple terms why my old unit was giving me trouble and why it was best to get it replaced. at first, the price seemed high, but after checking with a couple other places, i realized their price was fair and they were using a really good brand of water heater. the team showed up on time, did a solid job with the installation, and made sure to tell me about the benefits of the new water heater, like how easy it is to use and check for any problems. they also cleaned up the area before leaving, which i appreciated. overall, i’m really pleased with the service and would recommend this company to anyone looking for a dependable plumber in katy.

I recently had a fantastic experience with Jalen & Sons Plumbing. Oliver truly knows his plumbing work inside and out. He returned my call the same day and was able to figure out the issue over the phone. This meant a lot to me because we had been dealing with a strong sewage odor in our home for a couple of weeks and really needed help. We had already tried another plumber who thought it was a dead animal in the pipes, and even spent extra on pest control, but the smell just kept coming back. On one call, Oliver explained exactly what steps to take and was very patient while walking me through everything. His explanation made perfect sense. My husband was so thrilled with the quick fix that he even gave me a high-five, which he rarely does! We are extremely grateful for Oliver ending this smelly problem for us. The solution was simple, but we never would have figured it out ourselves. Oliver didn’t even charge us for the helpful advice. Now, Jalen & Sons Plumbing is saved as our go-to plumber in Katy. We plan to get an electric water heater soon and remodel our bathrooms eventually, and we know who we’ll be calling. The service and professionalism were outstanding, and we truly appreciate it. We trust them and will definitely use their services again!

Clayton was professional, arrived quickly, and was very polite! Our hot water heater started leaking, so we called a plumber in Katy. The call was answered right away and, within minutes, Clayton had all the details needed to replace and install our new water heater. The whole process went smoother than we ever expected! We give five stars! There were no hidden charges or extra weekend fees. The service was amazing and we’re happy to have found a reliable plumber. I highly recommend if you want honest, quality, and professional plumbing work!

I've been using Jalen & Sons Plumbing for years. I recently called them about a leaking water heater, and they were able to send someone out the same day. They gave me a 3-hour window and texted when the plumber was on the way. Shawn, the plumber who arrived, actually remembered working at my house before. He was really helpful, explained all my options, and figured out that my water heater replacement was covered under warranty. I only had to pay for the labor, and I really appreciated the excellent service. I’m not sure how their prices compare to other plumbing companies, but I’ve always been very satisfied with their professionalism and work.

Jalen & Sons Plumbing offers excellent service at a fair price (we all know plumbing can be pricey). They were flexible with my schedule and even returned to make a few adjustments before tiling the shower. We were very happy with their quick response and the quality of their work. I often recommend them to my clients (as a real estate agent), and they consistently share positive feedback for being an honest and fair plumber. Their expertise in the trade is truly unmatched.

This plumbing company in Katy is fantastic for all your plumbing maintenance needs. They took great care of the pipes and fixtures at a rental property, and their plumbers, including Shawn and William, were very professional and happy to explain how everything worked in the home. We kept using their services after buying our own house. When it was time for a new water heater, they inspected everything, gave us a clear quote, and installed it much quicker than we expected. I highly recommend them for both regular plumbing upkeep and replacement jobs.

We had several plumbing issues that needed attention in our home. Our water filtration system was leaking and needed to be replaced, and a couple of our faucet aerators needed new filters. There were also a few small jobs, like caulking and tightening some loose faucets. this was the best plumbing experience we've ever had, and we've used a lot of plumbers before! jace and clayton came out as a team and really knew what they were doing. they were friendly, worked hard, and got everything fixed quickly. you can tell they have tons of experience and care about doing the job right. we are super happy with the level of service and quality they provided. definitely the only plumber we’ll call from now on.

We had some serious draining problems over the weekend and reached out to a local plumbing company. They got back to us in just 15 minutes and offered to send someone out within half an hour. Since we were putting in a new toilet, we asked if they could come by the next morning instead. Right on time, at 9:00, the plumber named Oliver showed up at our door. Oliver was extremely skilled, knowledgeable, and polite. He made sure everything was working perfectly before he left, going the extra mile to make sure we were happy with the results. We even tried to give him a cash tip, but he wouldn't take it. He just said that working hard and making customers happy is what the company is all about. We are truly impressed by the service. The work was excellent, and Oliver did a fantastic job. We’ve added this company to our speed dial for any future plumbing issues. Five stars for their outstanding work and professionalism!

Clayton arrived right on schedule to help with a stubborn clog in the main drain line of my mobile home here in Katy. He took the time to carefully inspect everything, figure out exactly where the problem was, and came up with a solid plan to clear the drain. When things got tricky, he didn’t give up—he kept troubleshooting and trying different solutions until the water was flowing again. Clayton explained each step in simple terms so I always knew what was going on. I really appreciate how professional and honest he was throughout the whole process. If you need a plumber who will work hard to fix your plumbing problems, I definitely recommend Jalen & Sons Plumbing.

I recently had a plumbing company come out to help with a sewer line issue at my mom’s house. She’s in her 90s and needs constant care, so I needed someone who could get the job done quickly. The crew showed up fast and replaced a section of leaking pipe that was inside a block wall, which was a tricky spot. After fixing the broken pipes, they tried to clear the main line with a hydro jet, but couldn’t get all the way through. William, one of the plumbers, explained that rerouting the line would be a big and costly job, but instead they tried using an auger to clear the blockage. That method worked, and I was really relieved they found a solution that didn’t break the bank. William said he would come back to run a camera through the line to check everything, and I appreciated the attention to detail. There was a little confusion on the services at first, but after I talked with the office and explained my concerns, they were understanding and made things right. In the end, I felt the outcome was fair and I’m happy with the work done. The team was professional, responsive, and took care of the plumbing problem quickly, which is important in this Texas heat. I’d recommend them to anyone needing a reliable plumber.

we had a really good experience with Jalen & Sons Plumbing. clear communication was important to us, and they did a great job with it. after scheduling a time to have our septic tank pumped, we got a confirmation call the day before. on the day of service, shawn called to let us know he was on his way to our house in katy. after the work was done, they even followed up the next day to make sure we were happy with everything. the plumbers were very professional, explained what they were doing, showed us photos, and tested everything before they finished up. i would definitely recommend them if you need any plumbing work done.

Absolutely fantastic service! I can’t say enough good things about the plumbing team that came out to work on my septic system. I only caught one of their names—William—but he and the rest of the crew turned what could have been a normal service call into a really great experience for me. They showed up right on time for my early morning appointment, ready to get to work. The whole team was professional, polite, and worked hard to solve the problem. At first, it seemed like it would be a straightforward job to locate and pump out my septic tank, but it turned out to be tricky. Even after searching and probing the yard, they couldn’t find the tank at first. That’s when William and another technician arrived with a camera and location tools to help out. After some careful searching, they finally found the tank and started digging. It wasn’t easy—they had to put in a lot of effort to uncover the tank, and then the cover wouldn’t budge. Instead of giving up, they headed back to their shop to pick up a come-along winch so they could safely lift the lid. It took almost five hours, but they never lost their positive attitude. In the end, they got the job done and pumped out the system, making sure everything was working perfectly before they left. I really appreciate their hard work, attention to detail, and friendly service. I highly recommend this plumbing company to anyone needing septic or plumbing services in the area. Top-notch work and excellent customer care!

We recently moved into our new home and soon noticed the water pressure was way too high because the regulator valve wasn’t working right. This was causing issues all over the house with our plumbing fixtures. The plumbing team showed up quickly and got right to work. Shawn made sure to track down the right parts and came out a few times to make sure everything was fixed properly. They were upfront about the costs and the labor charges were very fair. Everyone was super friendly and professional, and we really appreciated how honest and trustworthy they were throughout the whole process. The work was done right and we haven’t had any problems since. If you need a plumber in Texas, I highly recommend giving them a call—they really know their stuff and treat you with respect!

i moved into a beautiful old house in katy, and about six months after settling in, we started having issues with our sewer pipe backing up. since i like to support local businesses, i called jalen & sons plumbing for help. william came out and got our pipe cleared quickly. after he scoped the line with a camera, he found a section where the pipe had sunk into a low spot because of tree roots pushing it down. we needed to replace about 80 feet of pipe, and the team worked fast—they got our toilets working again the same day they started digging. it was a relief for our family, especially with our special needs teen at home. they worked hard, explained everything clearly, and their prices were fair. we’re happy to say we’ve found our go-to plumbers and will call them for any future plumbing needs.

A plumber named William came out today to check on a possible leak in my basement ceiling. I had tried calling a few other plumbing companies, but they were all booked up for at least a week. When I called this company around noon, they sent William over within the hour. He spent time looking for the source of the leak and gave me helpful advice on what to watch for and what steps to take next. Even though we couldn’t find the exact problem right then, he didn’t charge me for the visit. It was great to see such fast service, especially when plumbers are in high demand. I’m very happy with the service and will definitely reach out to them for any plumbing issues in the future.