Reviews of local pros in Kyle, Texas

I could write a book about my very positive experience with Dragon Heating and Air, but I'd rather you not pass my recommendation because it's too long, so I'll cut right to the chase. When my AC couldn't keep up with the heat last summer, we called out a certified dealer. We were told there was nothing wrong with our unit but explained that our builder undersized our unit, then they dropped the bomb: they could replace our unit...for $12,000. Needless to say, we suffered the heat last year but decided to get another opinion this year. Enter Joe from Dragon Heating and Air. He listened to what I had to say, used it as a starting point to begin troubleshooting, then followed his instincts to methodically walk through troubleshooting steps until he found the issue: bad coils. It was late afternoon, but he went and got the parts and came back early evening, working until 8-ish to make sure we had AC overnight.

So I have to give Joe and A+ for his technical skills, and A++ for his professionalism, and give his dad an A+++ for the customer service skills Joe said his dad taught him. There's nothing better than learning good old fashioned customer service skills honed and practiced in a family business. Oh...And I didn't pay $12,000 for an unneeded new unit. I only paid for the initial check and the labor to install the coils. I couldn't be happier. Thank you, Joe!

I’m not one to leave reviews, but Joe and his team at Dragon Heating & Air deserve a shout-out. After three other HVAC companies told me I needed a new $20k+ system, Joe took the time to get to the root of the issue and saved me thousands. Every time he came out, he followed up with me 3-4 weeks later to ensure everything was still working perfectly. Months after the repairs, Joe even walked me through installing a Nest Thermostat over the phone—going above and beyond yet again.

It’s rare to find a company that genuinely cares about proper diagnosis and solving the real issue. Joe and his team take a lot of pride in their work, and it’s clear they’re in it to help homeowners, not just sell new systems. I even offered Joe extra cash for everything he saved me, but he only asked me to spread the word. So here I am, doing just that. If you’re considering any HVAC work, definitely give Dragon Heating & Air a call for a second opinion. Or, as I like to tell my neighbors, “I got a guy.”

Called Dragon close to company closing time on a Saturday. They were at my house within an hour. Joe couldn't have been more professional and kind. Instantly identified the problem and fixed it with ease. Also went out of his way to educate me about how to use preventative maintenance to avoid future problems. You can tell that he loves his job and his customers. I wouldn't hesitate to call again or recommend.

Joe provided an incomparable service to our family and went above and beyond to help solve a recurring problem when other companies had given up on us. We were preparing to spend tens of thousands of dollars on an entirely new unit when Joe, after hours and hours of service and research on our behalf, identified an error that occurred when our home was built and caused our entire system to fill up with dust. I cannot tell you how grateful we are to Joe for saving our family tens of thousands of dollars and for taking the time to find the problem. He was diligent and determined. His professionalism and his subject-matter knowledge was unmatched. I have recommended him to all my neighbors and will now ONLY use Dragon Heating and Air for any future needs. THANK YOU JOE!!!!!!!

Joe was most helpful, friendly and professional. He went over the entire system with us and gave us a lot of tips on how to keep everything functioning well. He is helping us change the grilles on two vents to open up air flow. He's helping us save a lot of money by giving us useful suggestions. Highly recommended.

Joe and his father certainly live up to their reputations as honest, hard working AC professionals that really take the time to explain things to you. They came out to help us the same day after our upstairs unit stopped cooling. They tested the capacitor and sure enough it was faulty. We replaced it along with our others to be safe and he gave us several price point options which we appreciated. Joe took the time to rinse down our unit as well to help it cool down faster upon startup again. If you ever need AC service, call Dragon!!!

I've had many positive experiences with Joe and Dragon HVAC over the last ten or so years and recently had them replace my entire furnace and A/C system. Joe and his team are committed to quality and to meeting customer needs. Over the years, they have helped me with numerous small issues (A/C maintenance, capacitor replacements) and have always been available to quickly respond to and resolve issues immediately. I know that Dragon cares about my A/C system as much as I do, so when it came time to get a complete replacement, I was happy to work with them. Despite a few issues that were beyond our control (mainly equipment availability), Joe stayed informed, up-to-date, flexible, and prompt. I felt informed and never pressured to make the best decision for me (I did a lot of my own research, too). Even for minor issues that came up, he stopped by, often on the same day and always communicated everything.

After shopping around and getting numerous quotes from local HVAC companies (about two years ago, when I started shopping around), I found that most of the locally-operated companies were more focused on profit and revenue than on providing the best options, good pricing, and reliable installation services for the customer (though I've never actually used another company; I'm basing this on the pre-sales process for around 6 local companies). I know there has been a lot of profit-driven consolidation in the local HVAC and home services areas (based on comparing customer reviews and ratings over time, this is almost always bad for consumers). That makes me even more positive about supporting Dragon HVAC, Joe, and his entire team. I highly recommend them for maintenance, estimates, and full system replacements. I hope I don't *need* HVAC services anytime soon, but I won't hesitate to call Dragon if/when I do!

Joe and George went above and beyond to help my girlfriend and her mom get a repair done after two failed attempts with other companies. And even did so after a full day of work. They’re the type of folks that you meet and wish all the success in the world for based on their service alone. Not only are they competent, they care. You will never regret hiring them. Do it.

Ten stars for Joe at Dragon Heating and Air! 👏🏼👏🏼👏🏼

First, Joe showed, explained, and gave us detailed information on what was wrong with our unit and what needed to be done every step of the way. His knowledge, expertise, and transparent total communication put us at ease and left very few questions to ask. This is HUGE when there's a problem with your AC in central Texas, regardless of the season. Within 90 minutes he had our clogged and frozen AC cleared, and our coils shiny and almost good as new.

His pricing was reasonable, he discounted us as new customers, and provided us with superior service well beyond the usual. Instead of the usual once over of our older unit from other companies, who have told us we just need to buy a new AC, Joe saved us another several years on our older one. And that saves us plenty of $$$.

His joy of what he does, his attention to detail, and including us in his work process is icing on the cake of such great service.

Next time we need AC help, we'll call Dragon. And thanks to Dragon, it will be quite some time before we have to again.

Joe and his team came within hours when my AC went out on one of the hottest days of the year and had the problem fixed in 30 minutes! On top of that super fast service, he’s just a really nice guy and very easy to work with. He also did my inspection when I first bought my house and has come back for another minor issue too. Every time I need him, he’s super professional and keeps the customer top of mind. Highly recommend. ⭐️⭐️⭐️⭐️⭐️

I can’t say enough good things about Joe and his crew. He’s my go to HVAC company. I’ve personally used him on my mom’s house and mine. He is quick to make appointment, answers his phone and will get it don’t right and well the first time. They are very thorough and meticulous. Joe is like a computer for HVACs. I’ve called him several times about minor things I’ve noticed on my home unit and he’s been able to tell me exactly what is going on just from a phone call and guide me on what to do. I refer him out anytime I have someone needing hvac work. He’s honest, thorough and understanding. They take pride in their work. Highly recommend

Always able to get a visit in same day and they always take the time to make sure you understand what repairs they are making. Great at giving maintenance tips to ensure you get the most life out of your system. 10/10!

Joe is great! Very honest and helpful. He was able to help us quickly when one of our A/C units stopped working. His pricing was fair and the service and communication was great. We recommend him to all of our friends and neighbors!

Joe handled my issue quickly and professionally. My compressor shorted out and within 2 days he and his team were able to remove and replace without issue. Great working with them and I would highly recommend!

Dragon Heating and Air are exceptional! Came out same day because they were already working in our neighborhood. Not only fixed the issue which fixed our entire system, but Joe explained everything he was doing, gave maintainence tips, and explained costs up front which were very reasonable. Great company and fantastic employees! Would recommend to anybody in the Austin area.

Joe seriously went above and beyond and saved the day. I called Dragon after a referral from a friend and I’m so glad I did. They were honest and walked me through everything step by step showing me where the issues were. They came out two days in a row and stayed very late until they were able to get the problem fixed saving me and my dogs from 100 degree temps in my house. Can truly truly not recommend enough.

Amazing service! Our AC went out on Friday and we received a call the same day. They were able to figure out it was our fan by asking a few questions which allowed them to get a head start on Saturday. Knowing the manufacturer store closed 12pm Saturday, they made it a point to fit us in. So I'd say the service was fast, professional and as added courtesy they tweaked our vents and gave us some tips!

★★★★★

Joe and his team are absolutely fantastic! They have been a huge help to many of my clients and my team, always providing top-notch service with professionalism and care. Joe is incredibly knowledgeable and genuinely kind, making every interaction a great experience. I highly recommend them for any HVAC needs—reliable, efficient, and truly the best in the business!

Joe and George were the dream team and cleared my ac line efficiently and quickly. They also took the time to explain everything to me - what would likely happen to my old ac unit and what my future options were vs other companies who have just flat out tried to sell me entirely new systems.

Highly recommend dragon heating air - they’re beyond honest and helpful. Thank you Joe!

Extremely nice and professional. We had an issue with our dryer duct, and the team fixed it immediately. You won’t be disappointed when using them.

Highly recommend Dragon Heating and Air! We had to replace our 20+ year old system and received honest, reliable information and service from this company. They were punctual, friendly and explained everything along the way. They also offered us pricing options and did not make us feel that we HAD to do anything that we could not afford or were uncomfortable with doing. Very thorough with explaining how to use the new equipment and excellent work! Could not be happier. Thank you!!