Constraction reviews in Plano, Texas

I can't really tell you about this place because the door was locked at 4:25 pm on a Friday. None of us want to work on a Friday afternoon but at least make it known to your potential clients.

Stefano was professional throughout the entire process and helped at every step of the way in finding the best fit for us. Very happy with the end product.

My family and I were getting our counters redone here. We had already started the process and given them half of the money (per their company policy to begin work.) We had an appointment scheduled for them to come to our home and measure our countertops to get an exact fitting; and they didn't show up! We cleared our entire morning to have the house ready for them and to be there while they measured. After like an hour of waiting, we called the store... It turns out that they forgot to come! How unprofessional! The employees at the store were apologetic, but they can't truly do anything about it. Three days after the incident, we had yet to hear anything from the owner with regards to an apology. I decided to email him requesting some accountability. Instead of an apology and a desire to fix their issue, he responded suggesting that we just terminate our contract with them... again, HOW UNPROFESSIONAL. Save your money and your time and go somewhere else like we did.

Please do not be fooled by the high rating!!! Extremely disappointed in this company. I called to get a quote for 2 bathrooms and a kitchen - what could be a substantial amount of work for a company. The person I spoke to said that just the one small 6’x8’ bathroom which needs only cosmetic work would be over $10,000. I’m disgusted. It does not cost over $10,000 to paint walls, one cabinet, and change out tile. He then refused to even send someone out to look at what needs to be done and give a proper quote. Totally unprofessional.

Update: in response to the “owner” - it’s impossible to give a quote when you do not have any measurements and do not know what material will be used or what exactly needs to be done. You did not even discuss options, you just gave a blanket price. I guarantee it is not $10,000 to paint walls and replace 20 SF of tile flooring. You have now missed out on potentially 10s of thousands of dollars for a serious 3+ room project because of your greed and dismissiveness. You can call it whatever you want but you were not being honest. You simply did not want to do the work and you’ve lost revenue and profit because of your arrogance.

Both my wife and I love the work Tile & Stone Design Center has done for us. We have used them twice; first for a bahroom redo and then for kitchen counter tops (over two years apart). We found them to be honest, direct, incredibly helpful and very reasonably priced.

Thank you.

TM & A

This was a major remodel of three bathrooms. They started and finished on time even though we added and changed our minds on some features. They helped us with the reconfiguration of the master bath. They were very professional and easy to work with. They listened to our ideas provided guidance as needed. The result is spectacular. We definitely recommend them and use them again.

My experience with this company started June 2009 with granite counter tops in the kitchen. This included an under mount stainless steel sink. There were a few hiccups with the installation regarding time and showing up, but for the most part went ok. I went on to have them install tile on the floors of my master bath, guest bath and laundry room. Those went great. Then 3 years after the kitchen was done the sink fell out of the counter top. Since I rarely had more than a plate or two in the sink at one time I was shocked. I contacted a representative of the the design center and was told," Well that sometimes happens and we can come reinstall it for $125.00 or you can have someone else do it". I called around and it would take 2 weeks for another company to come out, and since my sink was being held up by a 4X4 piece of wood I put under it I told the design center to come fix it. Now here it is 2 years after that repair the sink fell out again! That is twice in 5 years!! July 3 same answer from the design center.. we will come fix it for another $125 and will be a week before repair can be done. Wow....well I wasn't about to spend more money with them. I spoke to several granite installation companies who were surprised about the first falling sink and astounded by the second fall. Each representative asked who the company was and why they weren't fixing it at no charge for either repair. Needless to say I wondered the same thing.

Stefano and his team were professional, helpful, on-time (actually finished early), and worked with us on last minute changes. Any problems or concerns were addressed promptly and without issue; the house was left broom clean each day--exactly how they said it would be left.

I strongly recommend Tile and Stone Design Center of Plano!

We used Star Home Remodeling for our bathroom renovation. It turned out EXACTLY how we pictured it, at our budget & there was no “surprise costs.” They were timely, clean, and when they said they would be there, they showed up. They finished the project on time (given a few obstacles that were not their fault). We are very pleased with stefano’s team and would recommend them to others.

Great experience. Management stayed on top of the job, providing answers and whatever else was needed to complete the remodel. As a result, we have a beautiful new guest bathroom. Thank you, Stefano, and all the contractors who worked together to get the job done. Hopefully, we will have more projects in the future and will not hesitate to contact Star Home Remodeling.

From start to finish, we followed a process. We had bid the work out competitively and Star Home Remodeling was very competitive. They put a schedule together, advised us of making choices in how to complete or add cost to the work which in the end we were able to keep within the budget we set. We finished on schedule and even during the pandemic supply chain struggle managed to finish all the work that Star Home was planned to do. They were onsite and managed the workplace well. I was able to as a homeowner have access to my house when needed and could see the evolution of the renovations. The quality is extremely high especially when work was deemed not to be done correctly, it was very quickly rectified. Even testing all the fixtures to ensure that things like draining in the master shower was not creating unwanted pooling that would have made for a bad experience on a daily basis going forward.

We are very happy so far with the work that was done and would recommend as well as work with Star Home Remodeling again in the future.

Stefano and his guys did a GREAT job on my house remodel.

I was initially planning on having an extensive kitchen and master bath remodel donne before moving into my house - and then renovating the remainder of the house in sections at later dates. During the inital design and layout discussions, Stefano and I agreed that the optimal kitchen layout would necessitate moving one wall and removing another in order to open the kitchen and den into a unified single "great room" with configuration that would best suit my needs. As the wall being removed was determined to be a "load bearing" wall, Stefano arranged a structural engineer to assess the needs to maintain structural integrity of the house - additional beam installation, costs, etc before the work on the house began. I appreciated Stefano's attention to detail throughout these discussions and - as the structural work was reviewed and approved (and my multiple changes made) - he was patient to ensure things were going to be exactly the way I wanted them. As the work began, and I saw the quality and attention to detail of the work Star Home Remodeling was doing and decided to go ahead and finish out the rest of the house before moving in. My remodel of a 3K sq. ft house included complete demolition and new layout of kitchen (with a load bearing wall removed and another wall relocated) and master bath (w/spectacular shower), addition of a wine bar, new wood and tile flooring throughout the house, all new cabinetry and appliances; matching granite in kitchen, wine bar, and all 3 bathrooms. Additionally, every wall and ceiling in the house was resurfaced to include new recessed ceiling light fixtures, ceiling fans, etc. Throughout the entire process, I appreciated that the crews showed up to work on time and ready to work, verified with Stefano and me any questions they had, and also cleaned up the construction debris at the end of every day. Anyone who visits my house is very impressed with the end result - especially those who have seen both the "before" and "after".

The only reason I'm rating Star Home Remodeling as a "5" on the scale of 1 to 5 is because the system won't allow me to rate them an "8" on this scale.

We could not be more pleased with Star Home Remodeling. We just completed our master bath remodel which included removing a jetted tub, expanding the shower and replacing the countertops and floors. We also replaced countertops and the floor in a second bathroom. What seemed like a daunting decision making process was made easy by Stefano’s design guidance and showroom material choices. He truly listens and never pressures to upsell. In fact, he worked around out DYI projects and offered design alternatives that were fabulous and resulted in cost savings. His crew was professional and efficient and they demonstrated a strong mutual respect for each other. Stefano supervised the project often stopping by more than once daily. He kept within our budget and finished ahead of schedule with beautiful results. We will definitely use Star Home Remodeling again.

Tile and Stone Design Center transformed our original builder-grade glass and brass "shower and garden tub" into a high class "marble-look" spa-like shower and dressing area. The end result was beautiful and we couldn't be happier. The use of high quality materials such as quartz, marble-look porcelain tile, and plank porcelain tile on the bathroom floor, also repeated in a border on the shower floor, coordinated the look. Our ideas were skillfully executed by Adolfo, their tile craftsman. The plumbing was moved without incident and everything works perfectly. They also go above required construction standards beneath the shower floor to insure the longevity and quality of their work.

Stefano and John worked with us throughout the project, keeping us informed all along the way. They took our ideas, expanded and improved them, making our space larger and better. Their experienced crew was punctual and very professional. Our home was not disturbed and was left clean each day. We couldn't be happier with our new bathroom and highly recommend Tile and Stone Design Center for your next remodeling project.

Stefano and his team did a wonderful job remodeling my master bath. His team was very professional and always showed up when they said they would. He was very helpful in walking me through the process. During the renovation, I had to travel several times for my job and he made sure everything was safe and secure while I was away. He kept me informed of the process and very patiently answered all of my questions along the way! It turned out beautifully and I can't wait to have him do my guest room next year. Great job!!

Recently finished a Master bathroom remodel using Stefano and Tile and Stone Design Center, and could not be more satisfied. We went with a modern industrial look and the results were stunning. Although we had an idea of what we liked, Stefano's guidance and design sense made all the difference. The project was done within the previewed time and on budget. I appreciate that he gave us some leeway in finding our own hardware and and small touches. His tile worker was really an artisan and it shows in the final project. he was also extremely neat and respectful of our space. It is these small details that make the difference between a large scale business and an independent operator. We feel we received excellent design guidance and quality workmanship. We would highly recommend Stefano and Tile and Design Center for your next project.

Cheryl and Pedro Bertran

I'm sure everyone goes through the same questions and concerns when selecting a vendor for a substantial renovation to their home. I'm I going to like the work? Can I trust the company? Will they try to upcharge me during the installation process? We are extremely happy we selected Tile & Stone Design Center to update our Master Bathroom including stone/tile shower, and install granite counter tops in other bathrooms. Pricing was very fair and Stefano worked with us very closely in the design process. Even when we encountered a minor design issue, Stefano stepped up to the plate and corrected it at his own expense. Adolfo, the tile technician is very talented and did an incredible job. We would strongly recommend Tile & Stone Design Center. In fact, we decided to change our kitchen backsplash too after seeing the level of work on the bathroom.

Remodeled all of Master/bath and utility room. Installed new quartz counter tops and faucets in other bathrooms.
Amazing job! We were extremely happy with Stefano and all his crew. Everyone was so nice and professional. Literally no complaints. Will absolutely use them again when needed! Thank you Stefano

Stefano came over for a consultation and seemed like an honest and genuine person. He seems to care about his work and it shows. We have not selected a contractor yet but would definately consider sStar because of Stefano and his passionate and honest perspective.

We contracted Stefano and team for a complete bathroom remodel, including movement of plumbing, removal of walls and gutting to the studs. Stefano was helpful and engaged during the design process, providing his perspective for our consideration with clear pros and cons. Throughout the build itself, his team was extremely professional and friendly with great attention to quality and details. We are extremely pleased with the end result.

We hired Stefano and his team to remodel our kitchen and redo our fireplace. This included floors, cabinets, countertops, backsplash, paint--everything! Stefano's design knowledge and attention to detail is outstanding. His crew was always on time, polite, courteous and cleaned up every day. The job was completed on time in 30 days, and we are thrilled with our new kitchen and fireplace. Would definitely recommend Tile & Stone Design for any remodeling project you might have. Thanks Stefano!