Plumbing reviews in Rockwall, Texas

Mr Rooter is the only company that I will have to my house. These men are the greatest people ever. I contacted them at 10:00a on a Friday to repair a broken water line after the recent freeze. They came out Friday evening around 7:30p and fixed everything by 9:00p The cost??? The price was unbelievably very affordable!! I'll never use anyone else to tackle a plumbing job again. Rhett you and your employees are terrific people!!!! Thank you!!!

I needed a leaky kitchen faucet replaced. I called Mr Rooter in the late morning and a tech arrived at my home within 2 hours. That's an amazing response! Also, I can't say enough positive things about the service tech. Matthew was friendly, courteous, skilled, thorough, and patient answering all my questions and concerns. I highly recommend this company for your plumbing needs.

Dillon of Mr. Rooter of Rockwell arrived 35 minutes later after I called for emergency water pipe damage of master shower. Dillon repaired and we also asked water pressure test which was successful. The price was very reasonable. Thank you from customer in Princeton,Tx.

Mr. Rooter Plumbing is extremely reliable, fairly priced, and quick to respond. As a Realtor, I value reputable sources who provide great customer service and can respond in a pinch when needed. Mr. Rooter Plumbing responded to my client’s situation immediately and was able to provide us what we needed right away. I would highly recommend this plumber to any of my clients!

I recently had the pleasure of working with Mr Rooter of Rockwall at one of my restaurants. Despite the distance, they were incredibly reliable, always arriving on time and fully prepared. Their expertise and attention to detail were evident in the quality of their work. They handled every issue efficiently, leaving the area clean and ensuring everything was in perfect working order. I highly recommend this Mr Rooter for their professionalism and dedication to providing top-notch service.

I paid 400$ for a snake and a camera view of my sewer line.
We had a back up off the main sewer flush out.
Their guy snaked it and nothing happened. We opened the city flush out and discovered the back up was on the city side.

The lines were not cleared so I did not get my camera view - and was told to get the camera view I would need to pay an additional $250 for them to come back. That is a terrible policy. Make it clear when sharing the bid - if we can't do this today it will cost you more to come back and do it - or drop the price if it can't be done. Invoice/receipt does not breakdown costs. Extremely frustrating. Nothing "neighborly" about their policies.

I was charged the full $400 for less than an hour of work, and I did not get what I paid for. (A camera view of my pipes)

Technician was very nice, no problem with him, but I will never use this company again. Buyer beware.

The young man was very pleasant and I enjoyed talking to him. He explained everything that was done and the problem. If you have more of him in Your company it has to good. Thank you for such quick response. It was awesome for having same day results and the price wasn’t good also. Thank you

Mrs brown.

Transparent pricing ✔️
Quick service ✔️
Informative and courteous tech ✔️

I had a stubborn master bath sink clog that plunging, Draino, and all the other at home remedies couldn’t fix. I was hesitant to call a plumber but eventually gave in. I called Mr Rooter Plumbing and they had a tech at my house within the hour. The dispatcher gave me a price over the phone and they stood by that price at the end of service. The tech was not only informative but was also very courteous. He made sure to keep the work area and the path through our house to the master bathroom clean. I was very impressed with my service and would highly recommend this company. I did not expect such excellent service.

I recently had a great experience with Mr Rooter of Rockwall at my restaurant. Even though it's quite a drive, they always showed up on time and were super prepared. They really knew their stuff and took care of everything quickly. Plus, they left the place spotless. If you need a reliable plumber, I definitely recommend them!

Matt was the best person I could have ever asked for! I had so many plumbing problems and didn’t know what was going on but Matt did! After being told that I had a leak under my concrete slab, Matt proved everyone wrong! Coming from a plumbing family, I know how hard he worked and the amazing job he did and couldn’t be Happier! He did several jobs for me! Repairs on drains, putting a new water heater in, and installing new water faucets, repairing a bathtub drain! Unbelievable!!’
I highly recommend Mr. Rooter ask for Matt!!
Lauren

Dillon Nash was awesome and definitely knew what he was doing. Dillon was great. His partner tore up my dishwasher.

We recently had all of our plumbing pipes changed out. Evan and his partner did an excellent job. The service with Mr. Rooter was very outstanding. You talk about a team that is hard working not only but very friendly and answered all the questions that I had. I am highly recommending this company and these guys Evan are such hard workers. They stayed so busy I do not even recall seeing Evan take a water break. Thanks again for the outstanding job you did at our house.

5 stars amazing service! When i had a major meter box leak and most plumbers in my area were busy two weeks out or couldn't help me within a week, these guys were there the day i called!! One of their guys drove an hour an a half to come fix my leak!! And Rhett was really great in helping me get everything squared away in regards to the payment. Great expertise, Great customer service, and an awesome bunch of guys! I would HIGHLY recommend! They’ll put you first and do their best to work with you!!

I got a great professional service from Mr.Rooter Plumbing of Rockwall couple of times. Matt was really knowledgeable, professional and knows what he was doing. I got a call from the city about the unknown leakage then Mat figured it out in few minutes and fixed it with affordable price. I highly recommended their service in a heartbeat. Thank you again.

What a nightmare. This company claimed to have fixed my water leak. Leak was worse after they finally finished after 8 days of my front door being blocked by a pile of dirt. Had to hire another company to fix the mess they caused. This company had to repair the poor work that was done by this company. The pipes should have been welded together instead this company just put pieces together which would have come apart again. BEWARE Do not hire this company. Very poor service. Also this company started with a price of around $6,000. then added another $3,000. then took the price off around $1,300.00 for a good review. Very poor business.

Low quality people and low quality service.

We have been using Joe for years.
We tell all our friends to use Joe.

We have used A and J plumbing for years.
Reliable and honest. Highly recommended.

I highly recommend A and J Plumbing. They came right away, fixed the toilet issue, and we were able to entertain guests that evening without worries.

Price gouged us and charged double What other locations charge. I feel completely taken advantage of because we were trying to find someone who could get out to look at the property as quick as possible. This was not a midnight call but a 1 PM afternoon repair. Be forewarned and be aware.

Very knowledgable and thorough with his evaluation. Joe gave us all the information and helped us make a decision on a water heater. He didn't try to sell us, he explained all the options and let us choose.