Reviews of local pros in Van Alstyne, Texas

These guys were able to come same day and got my A/C back up and running for under $350. They were early, and actually got me back up and running before my appointment time even came! They were very prompt, professional, and friendly. I would highly recommend them and will be using them again!

We had a great experience with them! They are honest, have fair prices, and don't try to sell you any additional services like other companies do. Will be using them again!

Brandon provided a quick and easy fix to my a/c unit. He was very professional and is local business located in Celina. I highly recommend Custom Climates.

These guys installed a new Trane HVAC System in June 2024. SInce then, they have been amazing to respond to every call or question I've had, everytime in person. Small, locally owned.

Would not hesitate to use them again.

Brandon at Custom Climates always takes care of any issue I have from repairs to new installations. He is extremely knowledgeable and his crews are great.

Initial consult on solutions for cooling balance was great. Personable, timely and offered options to help correct the issue. We look forward to working with Brandon. I definitely recommend them.

Brandon was fast and friendly. He quickly diagnosed our problem and fixed the issue with our mini split system.

Professional, honest, and quick. Pricing was extremely fair. Would definitely use them for the future.

Brandon and his crew were amazing helpers , they fixed our AC unit in very short time, besides, they gave me the best rates.
Katie went above and beyond taking care of some technical issues with the Carrier, she took her time contacting the supply store several times and updated me every morning, making sure I got my problems resolved.
I am so grateful for their service. Highly recommend!

Brandon was very professional and provided exceptional service at a very reasonable price. He and his teammate were able to diagnose the issue within minutes and prevented a much larger headache in the future. I will definitely be calling back for fall service. Thanks Custom Climates

Outstanding Service from Start to Finish!

I couldn’t be happier with my experience with Custom Climates! From the first phone call to the final installation, their professionalism, honesty, and attention to detail stood out. The technician arrived right on time, thoroughly explained my options, and didn’t pressure me into anything unnecessary.

They replaced my entire HVAC system quickly and efficiently, leaving everything clean and running perfectly. I’ve noticed a huge difference in comfort—and in my energy bills!

It’s rare to find a company that truly cares about its customers the way Custom Climates does. If you’re looking for trustworthy, high-quality HVAC service, look no further. Highly recommend.

I had a fantastic experience with Custom Climate . Their technician came to my home for routine air conditioner service and I was genuinely impressed. They arrived on time. We’re extremely professional courteous and explained everything clearly they went above and beyond to ensure everything was run perfectly and even gave me helpful tips on Maintenance you can tell they really care about the customer and take pride and their work. It’s rare to find a service this good this days. I will definitely be calling them again and recommending them to friends and family thank you for your outstanding service.

I called at 10am about a heating problem and Austin arrived by 2pm and quickly resolved the issue. Would highly recommend Custom Climates!

I have used Custom Climates for years now at my home and business. I couldn't be happier with the services they have provided me from the initial install to maintenance and service years after.

Austin came and checked my heaters for the winter. Was thorough and friendly as usual. I love family owned businesses. Same people come out and they know you and I get to know them.

We’ve used Custom Climates several times over the past couple of years for AC/HVAC repairs, and they’ve always been fantastic — affordable, punctual, and professional.

Today really impressed me. I asked them to come at 4:30, and when I got home right at 4:30, I expected to need to give them attic access. Instead, they had already diagnosed and fixed the problem before I even walked in the door.

Quick, proactive, and reliable — I couldn’t ask for better service. Highly recommend Custom Climates!

I highly recommend Custom Climates. Our attic unit went out this summer. They were prompt in responding, ordering a new unit, and installing it. It was a very fair price and it’s been working great since! Austin did a great job!

Custom Climates has been a reliable contactor when our customers need HVAC help. I highly recommend their services. Quick, easy to work with, and fair priced. Best you can find in the DFW area.

Brandon, Katie and the whole crew are awesome. From the diagnosis of the problem to the final fix I couldn’t be happier. I had been dealing with AC problems for the last 2 years with 3-4 other AC companies. Totally fed up a friend of mine recommended Custom Climates. So glad he did. Totally professional, quick follow up, flexible to my schedule, pricing extremely competitive, quality of work top notch. You can’t go wrong here, thank you Custom Climates!!!

Independent HVAC is always extremely helpful and transparent. We trust them with our AC units. Glad we called them before we hit the 90s this weekend! Give them a call for spring maintenance.

I had them out for a second opinion on a 10 yr old unit. It took their technician 20 minutes to diagnose what took the previous company 4 hours to find. They were quick to respond, and answered all of my questions. We ended up replacing the unit, and the cost was reasonable (significantly less for the same product quoted by the first company).

When I had an issue with my thermostat they were quick to respond and fix the problem. I will definitely use them again - highly recommend.