HVAC reviews in West Jordan, Utah

4.7 based on 530 reviews Back to the listing
    5

    Words fail me when it comes to describing how beneficial Elias and his team were for my household. When my furnace decided to break down on the chilliest night we've seen in West Jordan, Elias offered me an unbeatable deal on a superior quality furnace. His team showed up right when they promised and their performance was outstanding! They installed the furnace faster than I expected and took the time to answer all my inquiries. I highly endorse Thomas Brothers Heating & Air Conditioning! I'll be enlisting their services for more furnace-related tasks in the near future. If you're in need of furnace repair, I suggest you do the same! A big thank you to Elias and his team!

    5

    We hired Thomas Brothers Heating & Air Conditioning to install several ductless mini-split heating and AC units in our rental apartment. They offered us the most competitive price compared to all the contractors we reached out to, and they provided an even better setup with high-quality equipment and excellent installation. From start to finish, they exceeded our expectations. The team was knowledgeable and polite, ensuring that we understood how to operate the equipment and addressing all of our questions. We highly recommend them!

    5

    We have always been very happy with the HVAC service we’ve received. Our original furnace and air conditioner were installed in our home in West Jordan many years ago, and just recently, they put in a new energy-efficient furnace and AC for us. Our old system was still running well, which I believe is because of the great maintenance and care we got over the years. Whenever we had an issue, they were easy to reach, even for emergencies or after-hours calls, including weekends. The office staff, technicians, and sales team are always friendly and helpful. They also remind you about your appointment before the service day. On the day of the install, Miguel called 30 minutes before arriving to let us know he was on his way. After finishing the job, Miguel and the installer took time to explain what was done and how to use the new equipment. Their prices are fair, and the salesperson gave us several choices for equipment and explained the differences clearly. I highly recommend their HVAC services.

    5

    elias came out and gave me a really detailed estimate for a new furnace and ac system. he explained all the options in a way that made sense, and we picked the best setup together. i compared five top-rated hvac companies and made sure to get estimates for the same equipment and model numbers. thomas brothers heating & air conditioning had the best overall price. even more important, their history with warranty repairs was great, with lots of positive reviews. i noticed other big companies had a lot of complaints about warranty work, but not here. they're also a family business with decades of good service. installation by miguel was super careful and tidy—he arrived on time, kept in touch, and showed me how to handle maintenance and program the thermostat. he even helped set up the humidifier and made sure everything was spotless, using drop cloths to keep the place clean. this was the best service i've experienced. i really did my research—choose them, you won't regret it.

    5

    i am very pleased with the furnace system installed by thomas brothers heating & air conditioning. the new furnace works great and runs really quietly. i was looking for a central heating setup, but i was concerned about losing too much headroom in my basement because of the ductwork. miguel, who came out for the estimate, listened to my concerns and came up with a plan that used the least amount of space in the basement. a few days before the installation, elias visited and went over the ductwork and vent placement with me, answering all my questions. during the installation, the crew was careful and thoughtful about where they put the ducts, returns, and vents, always making sure i was comfortable with every step. they were very professional, cleaning and vacuuming before they left. everyone i interacted with was knowledgeable, friendly, and really listened to what i needed. i highly recommend them if you need furnace repair or installation.

    4

    Outstanding customer service! I called late one night because my thermostat wasn’t getting any power and my house was getting really cold. I left a message, and within minutes, I got a call back and was walked through some steps to see if it was a simple fix. When that didn’t work, Keith, their technician, came by the next morning and quickly found the issue. The part needed to repair my AC couldn’t be fixed right away since it had to be ordered, but I was updated promptly when it arrived. Keith came right over and had my AC and heater working again in less than half an hour. I’ve used many other AC repair places before, but none compare. I highly recommend them for anything HVAC-related—super fast, friendly, and professional service!

    5

    My spouse and I had a fantastic experience with this furnace repair service! We had both our A/C and furnace units expertly installed just in time for a family gathering. Miguel, our friendly no-pressure salesperson, made the process simple and quick to schedule. Furthermore, the efficiency of our skilled installers, Keith and Harold, was remarkable. We were pleasantly surprised by the follow-up messages checking our satisfaction. There are numerous options when it comes to picking a furnace repair service in West Jordan, but I suggest you try this company first! You won't be let down!

    5

    Absolutely the best in the business! Thomas Brothers Heating & Air Conditioning is a dependable company known for their great customer service. Today, Raymond came to my house to handle a warranty repair on my Bryant air filtration system, and as always, I was very impressed. The expertise and friendly service from Raymond and the rest of the team have always been excellent. I highly recommend them to anyone who needs AC repair or home comfort system services. Years ago, Raymond helped me solve a moisture issue in my house by installing a custom whole-home dehumidifier and air exchange system. Now, I rely on them for regular maintenance on all my home systems, and they have installed or serviced almost everything—furnace, AC, air filtration, dehumidification, air exchange, water softener, water heater, exhaust fans, and smart thermostats.

    5

    When I called for furnace repair, I got to speak directly with someone from Thomas Brothers Heating & Air Conditioning. Over several projects, they've been really helpful. When we moved into our place in West Jordan, the furnace needed some attention, so we had them clean the ducts and do a maintenance check. Later on, when the furnace started acting up, it was still under warranty so we only paid for the labor. When our old AC unit stopped working, their team came out and replaced it, even moving the unit from the back to the side of the house for us. We also decided to upgrade to an on-demand hot water heater, which they installed smoothly. Recently, the furnace at another property stopped working, and since it was pretty old, it was a tough fix. Raymond and Keith worked hard to get it running again. Their prices are reasonable, the quality of their work is top-notch, and they are truly dedicated. If you need honest and reliable furnace repair in West Jordan, this is the company to call.

    5

    We recently had some issues with our heater after getting new thermostats installed by another company. One of the zones wouldn’t turn off and the heater kept running. I called Elias in West Jordan, and he came out right away to fix the wiring and connection problems caused earlier. Elias was very professional, explained everything clearly, and made sure our heater was working perfectly before he left. If you need heater repair or HVAC service, I highly recommend reaching out to them. We will definitely use their services again!

    5

    Thomas Brothers Heating & Air Conditioning is fantastic! My air conditioner froze up right when a heatwave started. As a first-time homeowner and single mom, I wasn’t sure what to do. After reading several reviews, I decided to call them. Keith got back to me within 15 minutes, asked helpful questions about my AC problem, and gave me the first available appointment. He even arrived earlier than expected and called to make sure it was okay. Keith fixed my AC quickly, and my house was cool in no time! My large dog greeted him at the door, and they became fast friends. Keith explained each step of the repair, which made me feel at ease. He also shared tips on preventative maintenance and best practices to keep my older unit running efficiently. I appreciated that he was focused on getting my AC working, not just selling me a new unit. When it’s finally time for a replacement, I’ll be calling them again!

    5

    Thomas Brothers Heating & Air Conditioning are true lifesavers when it comes to furnace repair. I can't recommend Elias and the team enough for their fast response, honesty, and great workmanship. Our furnace stopped working during a cold spell, and they showed up the very next morning. They even provided us with a temporary heater until our new furnace arrived, which they rushed at no extra charge. We were back to having heat in less than two days! The only wait was for the new furnace to get delivered. I am very impressed, and their work is guaranteed! If you need your furnace serviced or fixed, give them a call—you won't regret it!

    4

    Absolutely the best heater repair service and products! Whether you need honest, fairly priced heater repairs or a brand new heating system, this team is the best you’ll find. Keith is truly skilled at fixing heaters, and he never tries to sell you things you don’t need. After keeping our old heater working for a while, we decided to upgrade to a new system. We had no idea our home in West Jordan could be so comfortable! The heater runs quietly and keeps the temperature steady, saving us money on energy bills. The installation was smooth, and Keith explained that our previous system wasn’t even installed correctly. He really takes the time to help customers understand their heating systems and never pushes unnecessary services. We trust Keith with the heaters in all four of our homes. We won’t go anywhere else for heater repair!

    5

    miguel and the entire team at thomas brothers heating & air conditioning did an amazing job replacing both my upstairs and downstairs ac units. they arrived on time, got right to work, and finished the whole installation in just one day. everything was cleaned up perfectly before they left. the crew was knowledgeable, friendly, and really easy to talk to about my hvac needs. i was very happy with how quickly and professionally everything was handled. their prices were fair, and they delivered exactly what they promised, right on schedule. i highly recommend their services if you need any hvac work done!

    5

    Here’s your rewritten review following all requirements: Thomas Brothers Heating & Air Conditioning is truly the best in West Jordan! Elias and Raymond arrived right on time and did a thorough and professional inspection and tune-up for both of my furnaces—one in my house and one in the garage. They also checked my carbon monoxide detectors and explained how I can test them myself in the future. Every gas line was carefully checked for leaks. The technicians went above and beyond with their customer service! Recently, my old furnace stopped working during a freezing cold night. After getting three different quotes, no one could beat the quick response and fair price I received here. I signed the proposal, and the new furnace was installed the very next morning. The installation was fast, professional, and well done. On another visit for my annual furnace maintenance, Keith arrived right on schedule, completed everything to my satisfaction, put in a new filter, and was friendly and polite. The price for service is always fair and reasonable. I highly recommend them for any furnace repair or service needs—definitely five stars!

    5

    My experience with this family-run AC repair company was fantastic from beginning to end. They truly care about their customers and it shows. We had our old furnace replaced and got central air and a humidifier installed. Our house is pretty old but already had forced air ducts, which helped. Raymond, Keith, and Harold went out of their way to fit the estimate and installation into our busy schedules. They didn’t push any extra upgrades we didn’t need, and the price was fair with no hidden costs. During the installation, they were polite, arrived on time, and were respectful of our home. I’m just waiting for hotter weather so I can really enjoy the new AC!

    5

    I reached out to a local heating company in West Jordan over a holiday weekend because my furnace had stopped working. I wasn’t expecting to talk to anyone right away, just to leave a message for service later in the week. To my surprise, a real person answered the phone and listened to my problem. They let me know that a technician would get in touch with me soon. About 90 minutes later, Elias called, arrived at my home, and got my furnace up and running in no time. I’m really impressed with how this company puts their customers first, especially when it’s hard to find good service these days. The whole team was friendly, quick to respond, and made the whole furnace repair process easy for me. I highly recommend them to anyone in West Jordan needing furnace repair or help with heating and cooling. Great experience!

    5

    I was looking for someone reliable to handle ac repair for my son's house. Since I don’t live nearby, i really needed a local technician who could respond quickly if the air conditioning ever broke down, especially with how hot it gets around here. I found this company and talked to miguel, who was fantastic! He offered a fair price to fix the ac unit, which needed some parts replaced. miguel got the parts fast and showed up to repair the unit on the same day. He kept me updated throughout the whole process, calling me as soon as the part arrived and getting the job done right away. miguel was not only fast, but also really responsive and professional. He even offered to help with regular maintenance so the ac keeps working well. I definitely recommend this company for any ac repair needs—miguel is the guy to call.

    4

    If you need heater repair or are considering getting a heat pump installed, this is the best place to call. Don’t bother looking anywhere else. Miguel helped us out and really knew all the details, including information about rebates and cost savings. As seniors, sometimes things like this can feel overwhelming, but Miguel guided us through every step of the process and made it all simple and stress-free. We’re very grateful for the patience, knowledge, and professionalism. We’re extremely pleased with the service and would recommend them to anyone needing heater repair or a new heat pump.

    5

    absolutely excellent company for heater repair and installation in west jordan. would highly recommend to anyone needing heater service or a new furnace put in. i’m planning to call them again for a mini split install soon. the reason we chose them was because they did such a great heater installation at my sister’s house recently. we got a trane 2-stage heater system installed. you don’t have to get the most expensive model—something in the middle works well and keeps the house comfortable. their prices were very fair and they were open to discussing options to fit our budget. our old heater was about 15 years old and really struggling, so it was time for an upgrade. from my research, trane seemed like a good balance between cost, reliability, and energy savings, and it’s easier to find skilled repair people for trane heaters in our area. i wouldn’t go with lennox since they have a lot of electronic parts that can break down, and not many folks around here know how to fix them. after installation, our monthly energy bills dropped by about $100-150, even though we were using the heater a lot. during the job, miguel and harold made sure to protect the floors and kept everything clean. they cleaned up thoroughly after finishing, which i appreciated. the whole installation was done in just one day, and a while later the city inspector came to check everything. he was impressed with how well the heater was installed and even asked who did the job. what really stood out was how carefully they installed everything. they double-checked all the ductwork, used extra uv tape on the cables, and made sure there were almost no leaks—their test showed numbers way below what’s allowed. that means all the heat is going into the house instead of being wasted. overall, i’m really happy with the service and results.

    5

    I am extremely happy with the furnace repair service I received! Technician Elias was very friendly, knowledgeable, and professional. He arrived quickly and was able to figure out what was wrong with my furnace within just a couple of minutes. It only took him about 20 minutes to get everything working again. Before calling this company, I had two other technicians from different places try to fix my furnace, but they just added more refrigerant and said I probably needed a whole new unit, which didn’t help at all. I’m so relieved that my furnace is running smoothly again and I didn’t have to replace it. I definitely recommend this company for anyone needing furnace repairs!