Home Services reviews in Alexandria, Virginia
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I have been using Maid Solution since 2015, initially for a deep cleaning and then I believe a bi-weekly cleaning ever since, and they have consistently been a great company and provided a quality experience! The teams are wonderful: friendly, skilled, and efficient! Paula is also great to work with: prompt, clear, reasonable, and kind.
Early on with the rise of COVID-19, Paula went above and beyond in keeping us in the loop of what precautions they were using. They were and continue to be thorough! From my end I cannot commend them high enough for how well they have responded to such an unprecedented challenge. -
Amazing house cleaning company.
We have used them for over 5 years. Super thankful for all the precautions they have taken during this pandemic. We feel very safe since they are following all the guidelines. I’ve never had a hesitation about having them come in to my house to clean. We are about to move and we will certainly use this cleaning company on our next home.
Thank you for all the years of great service. -
Maid solutions’ customer service, professionalism and most importantly attention to detail while cleaning is exceptional. I am an extremely organized and uber clean individual and cleanliness in my home is very important to me. I have been with this service for over three years and recommend them particularly to anyone who is as picky about cleaning as I am. The company assigns a team to you that becomes intimately familiar with your home to ensure the attention to detail of cleaning is always thorough and done with caution and the upmost care. From floors, floorboards, bathrooms, kitchens, ensuring major appliances and dusting, all spotlessly cleaned. They are trustworthy and treat my home with caution. Although I work most days when the team is scheduled to clean, I have taken the time to get to know my team when I am
home to ensure the team always understands my cleaning needs. They have become an extension of my family, Five Star service! -
We have used Maid Solution for one year and we are extremely pleased. The teams are professional, respectful, and thorough; and Laticia has more than once been very willing to work with us when we needed to adjust our schedule. We highly recommend them.
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I've used maid solutions at my home for 7 years. The team is always friendly and responsive if you need to shift your schedule around. They do a great job keeping up the cleanliness of my home.
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Maid Solutions Team 5, Jasmine and Elena are two of the most exceptional and caring people. Our home never looked so good. We highly recommend Maid Solutions, Jasmine, and Elena, to anyone looking for professional, caring, and quality service.
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We switched from an independent cleaning person to Maid Solution several years ago. The owner conducts a thorough in home estimate. They have been flexible when we’ve needed to reschedule. Good communication and very safe Covid protocols.
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Maid Solution came to my residence for the first time today and I had Group 2. These ladies did extraordinary job cleaning. The level of detail they cleaned was remarkable. They paid attention to every detail. I can not wait for them to come again in two weeks. I highly recommend Maid Solution and request Group 2.
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I reached out to a few cleaning services and Maid Solution was the most responsive right from the start.
The whole process was done so efficiently and quickly - from getting an over-the-phone / at-home visit, to scheduling and starting the actually clean.
I started with a deep cleaning and am now on their recurring cleaning schedule - the ladies who cleaned our place did an amazing job! Everything looked so clean, that I didn't even want to use my kitchen or sit on my couch because I didn't want to ruin the look haha.
I'm definitely happy I ended up going with them and it brings me peace of mind that I'll have them cleaning here routinely. -
Maid Solution is a company that is reliable and considerate of my needs and requests. They are accommodating with time/date changes. They always respond to emails promptly. Their employees are pleasant and capable.
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Maid Solutions was able to come in to do a move-in cleaning with very short notice and did a great job.
I was moving into a new apartment in less than 2 days and realized my landlord didn't do a deep clean. There was grease and caked on burnt stuff in the oven and on the stove burners. I wanted someone to come in to clean the kitchen and bathroom before I started to put things away. I didn't have time to research several businesses so I took a chance with Maid Solutions. I moved in on Wednesday and two ladies from Maid Solutions was at my new apartment bright and early at 7:30 am Thursday. After 2 hours the kitchen and bathroom looked great. -
We used Maid Solution for nearly two years while living in Arlington, Virginia. We had to end services due to a relocation to another state for work. We certainly miss the ladies who helped keep our apartment clean! They were reliable, thorough, fast, and consistent every time we met with them monthly. Scheduling and/or rescheduling was also easy. Payment was also easy. In particular, we utilized the services during COVID when things were still uncertain, and the ladies respected wearing foot shoes and masks the entire time. We are extremely appreciative of this service and would recommend it to others in the area.
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I am really happy with Maid Solution. They have handled the pandemic very well and have been very responsive whenever I have had questions or concerns.
It is a great feeling to have a super clean home in these times. They provided a kit of cleaning cloths that never leave my home but get washed here and never go to anyone else's homes.
Finally they have accommodated any scheduling needs I have had.
I recommend their service wholeheartedly. -
Maid Solution is a top-notch cleaning company that I have recommended to others in the local area. The team is professional, polite, honest, and always performs quality work. I have trusted this company in my home for the past 6 years; they show up on time and make our space fresh and clean! As advertised... you won’t be disappointed.
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I have been using Paula and her crew at Maid Solution for over 15 years. They have been nothing but professional, pleasant and fantastic for every cleaning. They not only do an amazing job cleaning my house, but are responsive and flexible. I have never had anything but good experiences with the teams they send in. I love that Paula tries to send me the same cleaners every time. Therefore my "usual" girls have become like family and I look forward to seeing them every other week! Maid Solution is also used by several of my neighbors in the area and they are all very pleased with their work. Last they are affordable compared to a lot of the prices my friends pay in smaller homes. If you are looking for a cleaning service, Maid Solution is the way to go!!
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Maid Solution has cleaned my house for almost 3 years now and I've consistently been happy with them. Their staff is courteous and helpful. They always clean efficiently and are happy to work around me (I work from home). We have three cats and pet hair has not been a problem in our house since we started having Maid Solution clean biweekly.
Management is quick to respond to emails and is very flexible. They have accommodated multiple requests from me for changing arrival times and arrival dates and I've never been made to feel like I am being a problem.
They are very clear on all of their policies, in fact I get a reminder email 2 days before they arrive each week with my appointment date and a list of all of their relevant policies. They have also been very open about their changes in cleaning policies due to Covid. I've felt very safe with them cleaning throughout Covid. Everyone wears masks and takes all appropriate precautions.
We had one item broken by them while cleaning, and they immediately came to me to inform me, then had management call to arrange a replacement. Management went above and beyond to get it replaced ASAP. Accidents happen, and I was very impressed with how they handled it.
Overall I can't recommend them highly enough. -
We have been using Maid Solution for almost 10 years. Their cleaning crews are always punctual, professional, and friendly. They are careful with our belongings and always responsive if we need to cancel or reschedule a cleaning. We would happily recommend them to others.
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We have been using Maid Solution for 4 years and are very happy with them every other week! Paula and her team are so responsive and flexible. Our house smells amazing after they leave and they are wonderful with our friendly dog Mason. The price is great for the Alexandria area. I highly recommend! Also their spring cleaning price and work is unbeatable !
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Maid Solution has been cleaning my home for about two years. I am very happy with their services. Every cleaning the crew is friendly, polite and very thorough. My apartment is always spotless when they leave. They have also taken every precaution to prevent covid-19 from spreading. The crew wears masks and gloves and only use rags that stay at my house.
I highly recommend Maid Solution. I am a satisfied customer. -
I have been using Maid Solution for almost 2 years now. They are very responsive and pay good attention to detail. If you are Unsure of something in regards to the cleaning, they are only a phone call or email away from an answer. I truly like when I receive a call back as follow up after the initial cleaning to make sure everything was as one expects. Very happy with my team 10
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Professional, friendly and efficient. They are easy to work with and do great job.