HVAC reviews in Chesapeake, Virginia

FSI helped to insulate my attic to regulate the temperatures upstairs in my home & it made a HUGE difference!

They now do seasonal maintenance on my HVAC unit. Their team has been wonderful to wok with- always on time and very friendly. Highly recommend!

We bought a home in March of 2022 and at that time, knew we'd eventually need to replace the old HVAC units. Thankfully, we made an excellent & wise decision by calling FSI Home Service.

In a nutshell, we could never ask for a more experienced and professional group of men. On the day we were scheduled for replacement, Fixture sent a crew of four men to replace 2 HVAC units.

We are so happy with our experience. David, Michael, Justin and Chris were professional, courteous, and very hard working guys who take a lot of pride in what they do.

In the end, and based on all the work these guys did, working non-stop throughout the day, and watching how much work it actually takes to install these units, I was amazed of how incredible their pricing was. To say the very least, we feel so good about making this investment.

When the guys left our home, everything was cleaned up and in perfect order.

Our family will always use FSI Home Service for all HVAC and plumbing needs.

Thank you David, Michael, Justin and Chris!!

Great communication, reasonable pricing and an install that went great and works great. Not sure I could ask for more. Thanks David!

Received exceptional customer service from Luke and Prentice. They worked diligently and non-stop to ensure my children and myself had AC. They kept me updated throughout the process and gave me superior service. Would definitely recommend them for your residential needs! Thanks again guys. You are appreciated!

Fixture Specialists gave me a fair estimate and did great work fixing the original install for a new unit and then doing some duct work to join gaps and repair/add insulation. The difference is huge, no more haunting noise when it kicks on, and now find myself keeping temp between 72-74, where before 68 was the top end when it was mild outside and ran non-stop all day. Haven’t gotten first energy bill since the work, but I’m sure the difference will be just as pleasing as the service provided!!

Super happy with the HVAC experience from FSI. They had very knowledgeable technicians who offered professional service. Would recommend for any HVAC needs.

York control board for heat/AC installation. My old control board burned out. So, I called the Fixture Specialists and got an appointment immediately. The receptionist, Kitty, was super friendly and extremely helpful. She quoted me a fair price over the phone and texted me an appt reminder. Mike and Chris arrived on time. Mike was knowledgeable, proficient, and fast, took pride in his work. He completed the installation and operational test within 20 minutes. My husband isn't an easy man to be impressed by anything or anyone and Mike impressed him with the quality and pride in his work.
So, stop overpaying for your HVAC repairs and give the Fixture Specialists a try. I would most definitely use their service again. Highest recommendation.

I had a crazy difficult freon leak…took the right guy at FSI to find it. Michael was the tech to locate and repair. FSI provides professional work and prices the average American home can afford.

There couldn't have been a better or easier company to work with! The tech arrived early, walked us through some fixes we can use in the future to make sure the occurring problem won't be an issue going forward, and had the leak taken care of in no time!!! Couldn't ask for much better or smoother service!!! Highly recommended!!!!!!

Chris and Brian were absolutely wonderful and extremely professional. We have had several HVAC companies to our house for various problems and Fixture Specialists has been the most professional and most fairly priced. We have a 1920s house and they helped us solve some long standing heating and cooling issues that no one else was able to fix. We highly recommend them and will do business again with them in the future.

FSI offers reasonable services from a fantastic team, in the office and in the field. They will take the time to answer ALL your questions, knowledgeably/professionally identify service issues, and offer options for repair/replacement. Quality company and will use again!

Mike, my service technician was absolutely incredible. We are on the service plan and Mike is our assigned technician. He is personable, professional and technically proficient, but explains things in a way anyone can understand. My dog loves her visits from Mike and I know that my units are well taken care of.

Adam, Davante, and Wayne were top notch. Incredibly friendly, professional, and quick with the fix. Will 100% use them again. Adam performed quick plumbing repairs and Davante and Wayne were slinging that HVAC knowledge and got me back on track with heat on the coldest day of the year very quickly!

The team at FSI is amazing to work with from the Techs out in the field to the Administrative staff coordinating the services. They went above and beyond working with the vendor on a warrantied part that quite honestly the vendor was not making easy on them. They pressed and pushed until they had exactly what was required to fix our unit in hand. Saving us $ and headache, they really had our back and delivered impeccable timely service. Our heater is working and we’re snug as a bug in a rug this cold season. Thanks FSI Team!

I had a fantastic experience with Fixture Specialist for my HVAC repair! From the initial service call to the final inspection, their team was incredibly professional and timely.

David, Kitty, and Olivia have been great to deal with from the initial phone call to the final follow up call I received after the work was completed. Would not recommend any other company after dealing with them!

FSI has been a great company to work with! From getting visits scheduled, the work itself, and getting help/support, it has all been wonderful.

We used this company to install a mini-split in our garage and we use their annual HVAC maintenance program. We’ve also had to use them when our AC stopped working during the 4th of July holiday. They are very easy to contact, they are professional, thorough, and knowledgeable, and have reasonable prices for the work provided.

We couldn’t be happier with this company and we plan to use them in the future!

They replaced our upstairs HVAC system and did an excellent job from start to finish. All components were replaced properly, the attic work area was prepared carefully, and the crew protected the space during installation.

The installers cleaned up thoroughly, removed all old equipment and debris, and fully tested the system before leaving. Communication throughout the process was great, and the crew was professional.

Very satisfied with the quality of work and overall experience. Our new system kicks butt. I highly recommend based on my experience with these folks.

I received excellent service on the maintenance and cleaning of my heating unit, including a good first-time customer price. The tech explained everything and showed pictures of what’s going on with my unit. His recommendation was honest and insightful.
I look forward to doing business with this company again.

We had a 2 ton package unit installed today. Elijah and Antwan were very professional and kind. It blew my mind at how nice and neat it was installed. 10/10 highly recommended.

We had an issue of some possible dirt or soot coming from our vents. RS Andrews sent the best they had in Timmy Greene , he went above and beyond leaving no stone un turned to make sure my family was safe and comfortable. He took pictures and sat down with us inside our home to go over everything after as a debrief. Would recommend his service to anyone or first time home buyers who are having HVAC related issues. Thanks Tim

The comfort advisors and technicians that have come out to my home are very professional and friendly but that is about it. Last year, I had a new indoor and outdoor ac unit installed and within 24 hours it was having problems. I was then without AC again for a couple of days until another new indoor unit could be installed. The company promises to write you a check for $555 if your AC is not restored on a new unit within 24 hours. They made good on that offer so I was satisfied. Today, I had a new furnace installed because the blower fan in my old one was getting hot and overheating and shutting off. The technicians install the furnace and leave and then call me 30 minutes later saying they need to come back because their superior said some of the duct work was not up to code. When they leave the second time, they left behind a huge mess. They knocked scent boosters off my washer and didn’t bother to clean it up. They also left debris and scuff marks all over my washer. They even ruined some of the epoxy finish on my garage floor. Hours later, water is now coming out of my AC unit so I have to call them back again. Here are some pictures I took.

Update 7/26 - After being contacted by the QA Manager Robert Skinner and being promised a refund for the mess left behind and property damage shown in the pictures I uploaded, I still am waiting on my refund after initially being told it would take 5 to 10 business days. It’s been about a month since that conversation took place. I’ve sent two emails this week asking for an update and have not gotten a reply back. I feel like I am intentionally being ignored at this point.

I also had an inspector come out and find two things that needed to be corrected from the furnace install. Nobody from the company ever called me to schedule that follow up appointment. I had to call and leave a voicemail for Jessica Mitchell who handles inspections who never called me back, I also called the office number once and was told they would email Jessica Mitchell and CC Upper Management but again, nobody ever called me. It wasn’t until I called a third time and spoke to Install Manager Emma who got me scheduled for some technicians to come out and make the furnace corrections.

All I am getting from this whole experience is a $555 refund I might add. The amount of time and effort I have spent cleaning up the mess left behind and making phone call after phone call, I should be getting more of a refund. I never plan to use this company again.