Plumbing reviews in Chesapeake, Virginia

Browns did a super job for my family

Did exactly what they said they were going to do. No extra charges.

Showed up and Fixed my Septic issue very Fast & affordable... Thanks again

Came out on a Friday around 12:00 in the afternoon to fix a collapsed pipe on my septic tank. Could not have asked for a nicer company to deal with.

Service was excellent it was hard to schedule though partly because of the snow storm.

Called them early morning - came out just a few hours later - fixed the septic issue - didn't try to upsell me on anything - nice people - great job!

On time and professional service, when other septic service companies didn't show or wouldn't even have ake my calls.

They came for clogged toilet and try to charged me $700 to open, job has been done for $350 with different company. Stay away! They charged $125 service fee for 10 min inspection.

Brown did great work for my clients home. They were extremely satisfied.

Aaron Will did a great job pumping our septic tank, and providing advice for maintaining the system. Friendly, fast and professional!

William and Nimmo we very knowledgeable and professional. Very skillful at their craft. Job well done. Thank you!!!

They wanted to charge $850+ to drop a pump in and drain a septic tank. Not what I consider a fair price although I’m sure he would have been happy had I paid that amount.

Guy was fast, efficient, and courteous...came out within the hour of calling and did a very nice job. I will definitely use them in the future for any septic needs. Very highly recommend!

Quick response and amazing service on a fairly intense job. When it turned out that the lot owner had to do the repairs (line was broken and needed to be dug up and replaced) Bruce even called a few days later to check up on things. Friendly, fast, and extremely kind. Thanks Bruce!!

Was not happy with my bill being double of the amount of what I was quoted. Quoted 1,000 gals of sewage and less then one hour. Not a word about multiple tanks! $398.00. I live on 3 acres and I have 1 500 gal tank and 2 smaller 100 gal tanks. So less sewage and took then less then one hour. And My husband had all three tanks dug out. They said they billed me double because that’s the way they billed me last time. Wow I feel like they have always over billed me☹️.

Fair pricing, quality service and on time! Need I say more? Being a small business owner myself I felt compelled to give this company an A+. The owner is super knowledgeable and was able to answer all my questions and made me feel comfortable throughout the process of servicing my septic tank. Would highly recommend!

I really don't want to even give them one star... Their driver showed up early like three hours. We didn't have the top off of the tank yet. Then he lied and said he would be glad to come back on Saturday.. they don't work Saturday s.. I will never call these people back for anything.....

I had my septic tank pumped out by Jacob who was very professional, courteous, and answered all of my questions, and did an outstanding job. I’m sure he is an asset to your business. Thank you Jacob!!!
This is the 3rd time I’ve used Brown’s Plumbing and Septic and have always been very pleased with their service.
Clyde Sheely

Thank God for Bruce!
I called 15 companies on a Saturday afternoon and Brown is the only one that answered and he was here within 2 hours. For any septic needs we have in the future, they will always be our first call!!
Thank you so much for everything and for being a really nice guy on top of it all!

Easy to make appts and trustworthy operators...I have been using them for over 10 years.. Never had an issue

I asked them to come out for a slow draining sink and gurgling. $950, 2 visits, 3 non returned phone calls and a canceled by them follow up visit and I'm still stuck with a poorly draining system and out a grand. What a horrible experience and such dishonest people.