HVAC reviews in Hampton, Virginia

They are very nice on the phone. They responded to my elderly Moms home'

in 30 mins due to her A/C had
stopped working.

I’ve been with them for 20+ years, probably not the cheapest but they show up on time and they do a good job, and if you’re not happy they come make it right.

Used this company for A/C repairs. Can’t give them enough praise! They sent out Chris to help us out and he’s incredibly smart and professional! When you call ask for Chris Foster!!

I called E.T. Lawson @ 8:30 am and they had a technician out within 2 hours. The service was extremely professional as well as the technician! I would highly recommend them for any work.

From the owner to the employees, wonderful and honest people. They came right away and took care of my issues Immediately! They are professional and very knowledgeable about their trade. They are fair priced and stand by their work. Highly recommend for any of your plumbing needs!! Look no further!!!!!

I have been using ET Lawson since Dec 1993 for my HVAC service. I have had them upgrade me to a gas unit from a heating oil & I used ETLawson for other services I really enjoy dealing with them always have given my family 1st Class & Professional service.

I am writing this in shock at the conversation I had with the Norfolk office. I am a Realtor who called to schedule work estimates for a home in which this company had installed a boiler several years back. I explained I needed a few repairs for items on a home inspection. I was then met with, "that's out of warranty". I explained I'm not looking for warranty work, I just would like an estimate for repairs, I have several items, including a plumbing issue. Next response "do you want us to do the work or not". Well I would like you to do the work, but I need an estimate first. I was put on hold and another woman picked up the phone who obviously had issues with the owner and said they would not give me an estimate and she started spewing all kinds of personal informaton about my client. I stopped her and said it is highly inappropriate for you to be sharing this personal information with me, to which she said, "I don't need a lesson from you today sweetheart" and she hung up on me. I'd say they need to work on getting their customer service out of the toilet!

There will never be enough words to express how incredibly skilled and professional ET Lawson is. From the people answering the phones to the plumbers that came out to our residence- every single one was fantastic and extremely helpful. I’d personally like to thank Arthur, Allen, Chris and the other plumbers who took a 4 day house re-plumbing nightmare and completed the job in two days and even took care of lawn care afterwards from where the trencher was used. Being military meant that we had no idea who to call- and I’d like to recommend ET Lawson to you!

They came out and changed my boiler tank. Had a leak from a bolt. Part was just under $300. Owner called me before install and recommended to have a seal instead of part, saving me that money for the part. Came out next day at no charge. Says a lot about E T Lawson, thank you Don.

Called them for a heater issue at noon, by 6 pm Scott, their tech, was here assessing the situation. He was kind and quick. The problem was an easy fix and he wasn't even irritated at the time spent to find it. I highly recommend them, we've always had prompt and precise service from them. Thanks again Scott!!

Transforming my home climate has never been easier. The technician arrived promptly and completed the thermostat installation in just under an hour. Their expertise was evident, and they patiently explained the new system's features. My home feels more comfortable and energy-efficient already.

A/c Heating & Air Condition Hampton provided same-day service and quality repair.

After noticing a decline in air quality at home, I decided to get the ducts cleaned. The technician arrived promptly and was very thorough, explaining each step. Within an hour, the difference was noticeable. Breathing easier now feels like a luxury I didn’t know I needed!

Our A/C's sudden cool-off was fixed swiftly, restoring comfort in less than an hour. Impressive!

Overcharged for service and a/c broke again a few months after repair.

Same address as a/c plus LLC and almost the same name. If same owners look at the reviews on a/c plus llc

Nguyen was able to arrive on time and diagnose the issue. Will use again.

They came and tried to fix it but instead of patching it and costing more more they did a replacement and the heater is working again and it only took a couple of hours to replace the old unit!!

They agree to replace my evaporator coils, two months later found that my refrigerant leaked back out because the evaporator coils were not replaced properly.They failed to communicate with the warranty company all the other things I needed fixed.I paid this company $2,050 and now I want my money back(I was advised they never fixed the issue)please reject this company if American Home Shield sends them, they are not honest and a complete rip off

Nguyen, you are the BEST! He came out a day ahead of schedule and repaired my AC in record time. Thank you!

Nguyen was so nice and helpful! I called him over the weekend, he responded quick and came over in no time and now I have heat again!!!