HVAC reviews in Henrico, Virginia

Trespassed on my property because they were too lazy to walk around the block. Do they do that in the nice parts of town? Unlikely. But they treat us here like we don't matter. Learn to respect property lines.

Unable to provide necessary part for repair. Ordered at the end of July, it is now almost October and apparently they have no idea when it would come in. No sense of urgency. But very much pushing a brand new unit. We canceled everything. But they were always polite. Never rude, in that aspect there was no issue whatsoever.

My ac unit went out in the dead of summer. My landlord called Acors to come out and fix it and it took two days for them to have someone available. When the technician finally did come out, he told us there was a part he’d need to get permission from the landlord to order first and it’d take a week to get it in. That sucked, but there was really nothing to be done about it other than being patient. The next day I spoke to the landlord myself and found out the repair man never contacted him seek out permission to obtain the part. The landlord assured me he’d reach out to the company and give them the go ahead to order what they needed. Fast-forward a week, I’m still expecting someone to come out to fix the AC on Tuesday (today) and my landlord contacts me to tell me he left SIX voicemails for this horrid company and they ignored all his calls. We have little kids and pets and are now going into our second week without ac. To say I’m livid is an understatement. Don’t even waste your time with this company, they obviously don’t care about their clients

My husband called to get an quote to vent our microwave outside. The technician said he will call back the next day, it has been a week and we still haven't gotten a phone call. This is the second time they haven't gotten back to us.

Vasilios did a great job in clearing my clogged kitchen drain on 12/5/25. He tried different methods and explained what he was doing and provided some guidance for ongoing maintenance of all my drains.

Caleb provided my annual furnace maintenance on 12/22/25. He was courteous and explained that everything looked ok. He replaced my air filter for me as I had some difficulty doing it myself with the alignment of filter and metal cover. Hope furnace will continue heating my house.

Brian and Harry did a fantastic job with our heating maintenance today. They were friendly, thorough, and explained their findings and recommendations clearly. I would happily recommend this company to anyone looking for reliable service.

Sunday late afternoon and 25F outside (going to 12F later). Our “regular” company responded after a 30 min wait and
texted us that they couldn’t see us until tomorrow. Everyready answered the phone and we had service within the hour - and we weren’t hosed with an exorbitant after hours/weekend fee. Problem efficiently fixed by Bryan and Mike(?). We signed up for regular
Maintenance and look forward to working with them in the future!

Matthew Carter, our plumber, installed a new toilet for us. He is so kind and knowledgeable. He listened and made recommendations based on our needs during the consult. He provided A-1 service during the install. He was thorough and cleaned up after himself. Wonderful!

Griffin and Caleb provided outstanding service, including clear and concise overview of service in layman’s terms. Teamwork at its best. Awesome when professionals do a great job, even more phenomenal when they set others up for success through great mentoring! Thank you!

Henry took the time to answer my questions and gave me some good tips on taking care of my heat pump and pipes during the cold weather. He is always personable, friendly and knowledgeable. Thank you Henry for taking good care of me and my house.

Henry and Callie are great, took time with me, explained everything thoroughly very knowledgeable and pleasant to deal with and a very good representative for the company. Will for sure be referring other people to them.

Update: Terry, Matthew, Ivan, Greg, Isiah, all came out to get my AC systems changed out as well as replacing my water heater and installing a water filtration system for my home. Henry also came back out to go over my thermostat with me, such a great team, thank you for the help!

Update 2: Henry and Jesse came out to check my filters and re-explain the advantage program to me as I had some questions, they answered all my questions very professionally and in a timely manner. Very happy with my service from them, thank you!!

Christopher Lockett and Michael Jensen came to service my home. They were so nice and knowledgeable about their work. My husband and I couldn't ask for anyone better. We are very pleased how helpful they were with explaining to us what was going with system. Thank you guys do so much!!

Bryan Robinson provided great service in my gas furnace today! I look forward to having him return to do the twice per year maintenance checks and to handle any issues that arise with my furnace in the future. Thank you so much!!!

I really appreciate Jacob for coming out for our maintenance inspection. He caught an issue from when the unit was installed by Eveready last year. Grateful for him to check it and be so thorough

Thank you Gregory and Ivan for fixing our heat! You both were super nice and knowledgable. We were so miserable in the cold, and now we are finally warm again. They also fixed things that were not up to code - they left our house better than they found it! Thanks again!

Downstairs heat was not working and I made an online appointment for Eveready within minutes. The technician, Griffin, was prompt, friendly, and had the issue diagnosed within 15 minutes of his arrival. Luckily the part was on his truck so the problem was resolved in less than 4 hours total. Great communication and service!!!

Griffin was very professional and never bothered with me asking questions. I had the pleasure of having two encounters with Griffin. In both encounters, he was very professional and the second visit for the routine maintenance, he was proactive in addressing something that would be beneficial with overall energy cost savings. Super chill and professional personality.

Jacob was very knowledgeable Excellent Attitude and also explained and video instructions on our Honeywell Thermostat for our purposes love that idea when he volunteered to do a video for us for future Reference and was very polite in our whole time of of visit.

Mr. Mitchell was on time presenting a very professional manner. Took the time to explain what the problem was as well as visually showing us. He earned 5 stars in less than 5 minutes of evaluating the issue. Tks man!

Chris Taylor was our representative and he did a great job with our water heater. He was also very friendly and so nice to work with.

Chris Taylor came over to fix our water heater after a major leak after snow/ice storm. Did an outstanding job and went out his way to make sure it was fixed today. Would highly recommend their services again!